Amazon attempted delivery theft

[boyse7en]

Newarch said:

anonymous said:

[redacted]

Not in my experience.

Seems pretty good to me.
You ordered an item, when it wasn't delivered you could contact the vendor easily and you got a full and immediate refund.

Obviously it would have been better if the item had been delivered, but not everything in life goes right every time. When made aware of the problem Amazon reimbursed you without delay. What else could they do in the circumstances?

[anonymous-user]

boyse7en said:

Seems pretty good to me.
You ordered an item, when it wasn't delivered you could contact the vendor easily and you got a full and immediate refund.

Obviously it would have been better if the item had been delivered, but not everything in life goes right every time. When made aware of the problem Amazon reimbursed you without delay. What else could they do in the circumstances?

I don't actually have an issue with Amazon per se, I've been happily buying stuff from them for nearly 20 years. I just can't be doing with the lying delivery drivers they choose to employ, who leave you sitting there all day in expectation of a delivery, don't deliver anything and then claim they attempted delivery. It's just bad service.

[MadMullah]

i recently contacted amazon with regards to an order which said delievered but i never received it. it was only a low cost item.

i contacted amazon who straight away said do i want a refund or a replacement? i chose replacement - the next day the item was there.

a week later a little girl comes to the house and says a parcel has been dropped off at their address by mistake and it was my missing parcel.

i've never had an issue with ordering from amazon or their customer services. One time my grand daughter ordered some movie online and I didnt realise till some time later - no issues straight refund.

most likely the guy saw it was an otp parcel. thought about the time it would take to get it delivered (finding the place, maybe someone is home maybe they're not and then doing the otp ) and he simply thought na i'll take it back it'll be quicker.

[PF62]

Newarch said:

I don't actually have an issue with Amazon per se, I've been happily buying stuff from them for nearly 20 years. I just can't be doing with the lying delivery drivers they choose to employ, who leave you sitting there all day in expectation of a delivery, don't deliver anything and then claim they attempted delivery. It's just bad service.

Duh, so just have it delivered to an Amazon Locker, post office, or any of the other locations they offer for collection. And if you don't have any of those near you then you must live in the back of beyond so it isn't surprising if the driver can't find you.

[anonymous-user]

PF62 said:

Duh, so just have it delivered to an Amazon Locker, post office, or any of the other locations they offer for collection. And if you don't have any of those near you then you must live in the back of beyond so it isn't surprising if the driver can't find you.

Late to the pile on. No I got my money back and we used a reputable company (Smyths) who delivered to my door when they said they would. I do live in the country but not in a remote location so Amazon's drivers are either lazy or inept.

[Dromedary66]

MadMullah said:

i recently contacted amazon with regards to an order which said delievered but i never received it. it was only a low cost item.

i contacted amazon who straight away said do i want a refund or a replacement? i chose replacement - the next day the item was there.

a week later a little girl comes to the house and says a parcel has been dropped off at their address by mistake and it was my missing parcel.

What did you do with the second item?

[PF62]

Newarch said:

Late to the pile on. No I got my money back and we used a reputable company (Smyths) who delivered to my door when they said they would. I do live in the country but not in a remote location so Amazon's drivers are either lazy or inept.

So you are now only alleging Amazon’s drivers are lazy and inept, rather than your initial accusation that they were thieves.

[anonymous-user]

PF62 said:

Newarch said:

Late to the pile on. No I got my money back and we used a reputable company (Smyths) who delivered to my door when they said they would. I do live in the country but not in a remote location so Amazon's drivers are either lazy or inept.

So you are now only alleging Amazon’s drivers are lazy and inept, rather than your initial accusation that they were thieves.

https://www.chargedretail.co.uk/2020/11/24/amazon-really-sorry-after-customers-ps5s-go-missing-in-alleged-pre-delivery-theft/

https://screenrant.com/amazon-delivery-driver-fire...

I am taking the best case scenario that they may have just been too lazy to deliver or too thick to read a satnav, but Amazon have had previous issues with outright theft of high value easy to resell items like newly released consoles recently hence my initial assertion.

[Marcellus]

For the sake of balance, let not also forget that far more frequently than courier drivers being thieves it’s customers trying it on.

This week we had a customer absolutely deny all knowledge of a delivery being made.

Couldn’t missed what he’d ordered it was six packs 4.2m long and each weighing 32kg.

Absolute denial, nowhere to be seen, waited in all day I demand compensashun, blah blah blah.

That was until we were able to send a screen shot of the tracker on the delivery vehicle, dashcam footage of the driver unloading it and a photo of the completed deliver by his garage……. Nope never received it tried a refund through his Visa card!!

[PF62]

Newarch said:

I am taking the best case scenario that they may have just been too lazy to deliver or too thick to read a satnav, but Amazon have had previous issues with outright theft of high value easy to resell items like newly released consoles recently hence my initial assertion.

So instead of the sensible thought that they might have difficulty finding your house in the back of beyond, you immediately think they are thieves. Nice.

[anonymous-user]

PF62 said:

So instead of the sensible thought that they might have difficulty finding your house in the back of beyond, you immediately think they are thieves. Nice.

I don't live in the back of beyond, merely in a village in the countryside. I don't live up a country lane, my house name is clearly marked, the postcode takes you to a point pretty much directly outside of my house.

Like many people I receive deliveries including things from Amazon often several times a week often via the post or a father and son courier service. Is it not a little suspicious that Amazon drivers suddenly can't find my house on two occasions when the thing they are delivering is a desirable item that's easy to resell. It doesn't help that Amazon themselves have alerted their drivers to the value of the goods by putting a OTP on them. I know they're all key workers and they all risked their lives last year valiantly keeping the country working but all this whiteknighting is going a little far.

I have linked to two stories relating to Amazon drivers who could keep their hands off the goods in my previous post, I suggest you read them.

[Charlie1986]

So firstly the OTP isn’t something the driver is aware off taking his route.

I offered to look at this parcel and give you explanation using our software which you have refused and stated a excuse of not providing it.

If you want to slate Amazon go ahead but calling there drivers theives is pretty low. Yes there is but also some hard working ladies and gents out every day doing a job which isn’t the best but they do it.

Just wait Till your next Hermes delivery and you don’t get a refund will that be Jeffs fault too

[PF62]

Newarch said:

I don't live in the back of beyond, merely in a village in the countryside. I don't live up a country lane, my house name is clearly marked, the postcode takes you to a point pretty much directly outside of my house.

Duh - the centre of the postcode might be near your property in the app you are using, but that might not be the case in all apps.

And a house with a name not a number in the country is definitely the back of beyond.

Newarch said:

Like many people I receive deliveries including things from Amazon often several times a week often via the post or a father and son courier service. Is it not a little suspicious that Amazon drivers suddenly can't find my house on two occasions when the thing they are delivering is a desirable item that's easy to resell.

Are you that dim you don't realise that the 'father and son courier service' is likely local and knows where your back of beyond house is, but the Amazon delivery driver sent from a remote depot may not.

Newarch said:

It doesn't help that Amazon themselves have alerted their drivers to the value of the goods by putting a OTP on them. I know they're all key workers and they all risked their lives last year valiantly keeping the country working but all this whiteknighting is going a little far.

And yes you have confirmed the answer to the previous question since you clearly don't understand that a package with a OTP is far less likely to go missing.

Newarch said:

I have linked to two stories relating to Amazon drivers who could keep their hands off the goods in my previous post, I suggest you read them.

And read stories from other people who have tinfoil hats and think that every time a delivery is missed it isn't because the property cannot be found but the driver must be a thief.