Ripple VOIP

[Caddyshack]

I have looked through for recent threads but cannot find anything.

With switch over to VOIP coming I am getting bombarded with sales calls. I am a small business with 6 handsets on conventional dial up now.
We have 1 home broad band with SKY full fibre right in to the house and I have a business broad band which is not locked in with BT (all at roughly same site)

Ripple seem to offer a fancy phone system for FREE and want to manage the traffic to get their slice, I wonder if this is a silly option longer term?

Rough split 50/50 outgoing and incoming calls.
We do not really need call recording but can see this might become a thing
I do not need call management of clients on a data base etc.
I do not need business mobiles


I wonder if the solution is to just keep waiting and then get a simple setup to transfer calls around my little office?

Any thoughts, any pitfalls or advice?

Average all in phone bill for 1/4 on all lines with all rental packages , standing charges etc is about £1100 per 1/4

[Caddyshack]

Ean218 said:

Caddyshack said:

With switch over to VOIP coming I am getting bombarded with sales calls. I am a small business with 6 handsets on conventional dial up now.

Do you have six individual lines and phone numbers or a small PBX and some lines?

Caddyshack said:

Ripple seem to offer a fancy phone system for FREE and want to manage the traffic to get their slice, I wonder if this is a silly option longer term?

Yes, you would be bonkers!

Thanks for the response.

I have 4 phone lines coming in to the PBX that feed the 6 handsets. We have 3 lines (1 main and 2 aux) coming in on 1 number and then 1 line on another lender

[Caddyshack]

Thank you, I have avoided a lot of calls as I think the problem doesn’t need to be solved yet.

Thanks for all the advice so far, I will read and digest it.

Will cancel the ripple visit, wasn’t keen anyway but just thought I needed to start to learn what I needed to learn to help me make informed choice.

[Caddyshack]

M1AGM said:

Caddyshack said:

I have looked through for recent threads but cannot find anything.

With switch over to VOIP coming I am getting bombarded with sales calls. I am a small business with 6 handsets on conventional dial up now.
We have 1 home broad band with SKY full fibre right in to the house and I have a business broad band which is not locked in with BT (all at roughly same site)

Ripple seem to offer a fancy phone system for FREE and want to manage the traffic to get their slice, I wonder if this is a silly option longer term?

Rough split 50/50 outgoing and incoming calls.
We do not really need call recording but can see this might become a thing
I do not need call management of clients on a data base etc.
I do not need business mobiles


I wonder if the solution is to just keep waiting and then get a simple setup to transfer calls around my little office?

Any thoughts, any pitfalls or advice?

Average all in phone bill for 1/4 on all lines with all rental packages , standing charges etc is about £1100 per 1/4

Sorry if I misunderstood but does that mean you are spending £4400 a year on your phone bill?

Yes, that is the total spend on the phone bill (business)


I am guessing that I should be able to get down to very cheap calls over VOIP / broadband.

[Caddyshack]

Thank You

[Caddyshack]

I had the meeting today with Ripple so that I have something to compare it to....talk about the hard sell.

Their quote for 5 handsets, all national calls, 130meg broadband with 5 noise cancelling headsets came in at £400pm, after I said NO that came down to £357 pm. I showed them out the door. The 30 mins meeting took 2 hrs.



So, my current broad band and calls - all in comes to just over £4200 per yr - I was hoping to get to about half of that.

The ripple handset is nice in that it can use any bluetooth headset and I like the idea of a quality bose style noise cancelling headset and boom mike for when the office is busy.

Am I being daft to think I can get a more simple system with all calls for about £2k p/yr?

I do not know how many of my calls would fall outside of the normal national rate numbers, my 4200per yr has all that in there. I doubt I do too may premium / non standard rate calls to companies?

[Caddyshack]

Thank you all. I will do some more research and make contact with a few on here who are able to sell systems. Appreciate the help

[Caddyshack]

chippy348 said:

Toby i am with voipfone for both our broadband and phones, they can do everything you need for a lot less than, i would say less than £1k a year

https://www.voipfone.co.uk/?gad_source=1&gclid...

Hit me up if you need more info, just got a fellow supplier to move over to them

Thank You, that is really useful, I will take a look now and at the other suggestions.

[Caddyshack]

Herbs said:

Feel free to drop me a PM. I have a contact who is also a petrol head who would be able to give you everything you want (and then some I imagine) if you are interested.

Thanks.

My research has lead me to decide to do nothing for a little while longer. Seems I can save a lot of money on calls for very little initial spend.