Gigaclear broadband

Author
Discussion

Quickmoose

4,558 posts

125 months

Thursday 12th January 2017
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Generally speaking if you have Virgin, or BT fibre, then Gigaclear won't be going there..

Accelebrate

5,258 posts

217 months

Thursday 12th January 2017
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Quickmoose said:
Dr Doofenshmirtz said:
It's currently live where I live, but it's quite an expensive outlay - £200.
I'm hoping they will drop that?
The install and activation cost is comparatively hard to swallow....
You can cut it down by doing the install yourself...but yeah I can't begin to pretend that's a positive aspect of what Gigaclear offer.
Thank god it's one off.
Compared with the cost of FTTP on demand that seems very reasonable!

Sonic

4,008 posts

209 months

Thursday 12th January 2017
quotequote all
Accelebrate said:
Quickmoose said:
Dr Doofenshmirtz said:
It's currently live where I live, but it's quite an expensive outlay - £200.
I'm hoping they will drop that?
The install and activation cost is comparatively hard to swallow....
You can cut it down by doing the install yourself...but yeah I can't begin to pretend that's a positive aspect of what Gigaclear offer.
Thank god it's one off.
Compared with the cost of FTTP on demand that seems very reasonable!
Indeed, i'd pay many multiples of that to get it to my place if it was necessary! I paid more just to provide decent wifi throughout the property, for my 4mbps line biggrin

I've just had the letter saying they'll be sending surveyors around to look at how to connect the pots to properties, so this must be a good thing for progress of the network build? Can you provide any further details Quickmoose of the Claydon and Verney Junction rollout in Buckinghamshire? There's very little info from Gigaclear or the parish council! Thanks.

Quickmoose

4,558 posts

125 months

Thursday 12th January 2017
quotequote all
Sonic said:
Accelebrate said:
Quickmoose said:
Dr Doofenshmirtz said:
It's currently live where I live, but it's quite an expensive outlay - £200.
I'm hoping they will drop that?
The install and activation cost is comparatively hard to swallow....
You can cut it down by doing the install yourself...but yeah I can't begin to pretend that's a positive aspect of what Gigaclear offer.
Thank god it's one off.
Compared with the cost of FTTP on demand that seems very reasonable!
Indeed, i'd pay many multiples of that to get it to my place if it was necessary! I paid more just to provide decent wifi throughout the property, for my 4mbps line biggrin

I've just had the letter saying they'll be sending surveyors around to look at how to connect the pots to properties, so this must be a good thing for progress of the network build? Can you provide any further details Quickmoose of the Claydon and Verney Junction rollout in Buckinghamshire? There's very little info from Gigaclear or the parish council! Thanks.
Build schedule wise I'm afraid not, sorry.
I have tried in the past, but the dates fluctuate really quite quickly and dramatically depending on land ownership queries, road notices, weather, or if another area suddenly jumps the queue. But you're right that kind of correspondence is a very positive sign.

Sonic

4,008 posts

209 months

Thursday 12th January 2017
quotequote all
Quickmoose said:
Build schedule wise I'm afraid not, sorry.
I have tried in the past, but the dates fluctuate really quite quickly and dramatically depending on land ownership queries, road notices, weather, or if another area suddenly jumps the queue. But you're right that kind of correspondence is a very positive sign.
No problem, thanks.

It's mostly just fields owned by the same landowners in my area, so here's hoping!

Dr Doofenshmirtz

Original Poster:

15,356 posts

202 months

Thursday 12th January 2017
quotequote all
So do they actually deliver the speeds they say they will?
Also - if I select the self install option (I'm a fairly handy DIYer) I assume I'll need to route the cable all the way from the pot on the pavement to inside my property?
How are you supposed to get under the tarmac in the pavement to the pot? Do people usually run the fibre in a length of conduit?

Quickmoose

4,558 posts

125 months

Thursday 12th January 2017
quotequote all
Dr Doofenshmirtz said:
So do they actually deliver the speeds they say they will?
Also - if I select the self install option (I'm a fairly handy DIYer) I assume I'll need to route the cable all the way from the pot on the pavement to inside my property?
How are you supposed to get under the tarmac in the pavement to the pot? Do people usually run the fibre in a length of conduit?
In many cases early adopters get more.
If not in times of heavy use ina village where many have iy you might dip to 10-15% but on the whole yes you get what you sign up for.
Self install is from the POT to your router, you install it how you want it. I guess 'gold' standard would be within a conduit nut it's not essential, damage to it will be by you if you're digging up the garden...and you know where it is.
Normally self installs are laid in soft grass/dirt areas straight to the house wall. If you HAVE to cross tarmac....you either have to know what you're doing or get our guys to do it.
ThePOT should be put right up against the boundary to your property so no pavement would need digging up.
Its a good question though if thats not the case...and one I'll ask tomorrow...

Dr Doofenshmirtz

Original Poster:

15,356 posts

202 months

Friday 13th January 2017
quotequote all
Quickmoose said:
Dr Doofenshmirtz said:
So do they actually deliver the speeds they say they will?
Also - if I select the self install option (I'm a fairly handy DIYer) I assume I'll need to route the cable all the way from the pot on the pavement to inside my property?
How are you supposed to get under the tarmac in the pavement to the pot? Do people usually run the fibre in a length of conduit?
In many cases early adopters get more.
If not in times of heavy use ina village where many have iy you might dip to 10-15% but on the whole yes you get what you sign up for.
Self install is from the POT to your router, you install it how you want it. I guess 'gold' standard would be within a conduit nut it's not essential, damage to it will be by you if you're digging up the garden...and you know where it is.
Normally self installs are laid in soft grass/dirt areas straight to the house wall. If you HAVE to cross tarmac....you either have to know what you're doing or get our guys to do it.
ThePOT should be put right up against the boundary to your property so no pavement would need digging up.
Its a good question though if thats not the case...and one I'll ask tomorrow...
Thanks QM - I'll take a closer look at the pot in the pavement at the weekend to see if I can burrow through.

bimsb6

8,065 posts

223 months

Friday 13th January 2017
quotequote all
Dr Doofenshmirtz said:
It's currently live where I live, but it's quite an expensive outlay - £200.
I'm hoping they will drop that?
You think that's expensive ?

Digitalize

2,850 posts

137 months

Friday 13th January 2017
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I would also gladly pay £200 to have access to their service, and I already have Fibre.

Quickmoose

4,558 posts

125 months

Friday 13th January 2017
quotequote all
Dr Doofenshmirtz said:
Thanks QM - I'll take a closer look at the pot in the pavement at the weekend to see if I can burrow through.
ok so I've got the answer from the installs chief.... don't shoot the messenger ! smile

It's illegal for you to dig up the pavement.
People do though, but if the council spot a rough bit, they'll come to you for reinstatement costs.
The contractor we use is ultimately responsible for where the POT ends up, our PMs are tasked with making sure they go where we/you want them, but...well, it's not an exact science.
In future only properties that we're happy with the POT placement will be offered self install... seems harsh to me, I say let the home owner take the risk to save themselves a bob or two.

The bottom line is if you're comfortable with the risk, then it's up to you, a foot of narrow trench reinstatement should be easy to disguise/do a good job of IMO.
The plan is obviously that no one has to take the risk and the POTS get placed properly in the first place.

So my other recommendation for those who have yet to have their community built is to be present when the contractor comes past your house, and make sure they put the POT where YOU want it.

nutsytvr

574 posts

200 months

Friday 13th January 2017
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TonyRPH said:
If I'm not mistaken, Gigaclear run their own fibre.

A colleague lives out in the sticks, and he's also getting this, and it would appear that Gigaclear have been granted permission to dig through farmer's land to lay their fibre.

So I suspect their claims of 50/50 are quite achievable, given that my colleague says (and the Gigclear website states) that 1gbs is available on the fibre.
This is correct. Gigaclear run fibre to your house, connected to the nearest bt fibre junction box. They normally get the whole village to commit before installing the fibre down the road, then spurs off it to each house.

When you sign up, you have the choice of 50, 100 or 200mbs. You can also add a vonage IP phone to the package.

I know this - my village has it.
Paul

Sonic

4,008 posts

209 months

Friday 13th January 2017
quotequote all
nutsytvr said:
This is correct. Gigaclear run fibre to your house, connected to the nearest bt fibre junction box. They normally get the whole village to commit before installing the fibre down the road, then spurs off it to each house.

When you sign up, you have the choice of 50, 100 or 200mbs. You can also add a vonage IP phone to the package.

I know this - my village has it.
Paul
That is absolutely not always the case.

They also offer a 1gbps option thumbup

https://www.gigaclear.com/our-broadband-products/f...

Dr Doofenshmirtz

Original Poster:

15,356 posts

202 months

Sunday 15th January 2017
quotequote all
My 'pot' is only about 10" from the bottom of my front garden boundary. So I'll simply run a conduit down the drive, and drill into the side of the pot under the pavement. Should be easy.
I'll be signing up this week for the 100mbps package thumbup

Quickmoose

4,558 posts

125 months

Sunday 15th January 2017
quotequote all
Dr Doofenshmirtz said:
My 'pot' is only about 10" from the bottom of my front garden boundary. So I'll simply run a conduit down the drive, and drill into the side of the pot under the pavement. Should be easy.
I'll be signing up this week for the 100mbps package thumbup
excellent good luck thumbup
When I mentioned the idea of self installing and digging up the public pavement, one of my colleagues told me about an early job, where the resident self installed, but the pot was inches away from the boundary. In this case the pot was in the road in a sleepy little village. The resident laid the cable shalow through their garden and then scratched a channel to the pot and just rested the cable on the surface 'in' the scratched bit.

Weeks later a road sweeper came along, caught the cable and ripped out the pot the cable, his lawn and the front window as the router came flying through it!

cashmax

1,120 posts

242 months

Monday 16th January 2017
quotequote all
I was in the process of getting BT to dig fibre in with some very significant excess charges when Gigaclear announced a roll-out in my area. (Hampstead Norreys, West Berks) BT enabled the cabinet for FTTC a while ago, but distance means worse speeds than ADSL for me, the real killer is the upload speeds which are sub 1Mbps.

With FTTH, Gigaclear really should be able to provide a decent service, unless they skimp on backhaul & peering.

The only real concern I have is downtime. The roll-out is done on a shoestring budget, with direct burial of the fibre. Not sure what spec the contractors are working to in terms of depth, but the cable is already exposed in lots of places where rain has washed soil away and on a number of occasions, they have failed to read the terrain correctly and backfilled drainage ducts, meaning that once these are cleared, the fibre is above ground level. The village roads are awash with green marking tape that has been dug up/ exposed by cars driving on the verges etc. For this reason, I will be forced to retain a BT line and ADSL circuit for resilience.


Quickmoose

4,558 posts

125 months

Monday 16th January 2017
quotequote all
cashmax said:
The only real concern I have is downtime. The roll-out is done on a shoestring budget, with direct burial of the fibre. Not sure what spec the contractors are working to in terms of depth, but the cable is already exposed in lots of places where rain has washed soil away and on a number of occasions, they have failed to read the terrain correctly and backfilled drainage ducts, meaning that once these are cleared, the fibre is above ground level. The village roads are awash with green marking tape that has been dug up/ exposed by cars driving on the verges etc. For this reason, I will be forced to retain a BT line and ADSL circuit for resilience.

can you let me know specific locations?
Contractors IME rarely work to a given spec unless under 100% supervision... we shouldn't be accepting that kind of work...I can pass that up the chain if you let me know some more.
Unless it's already been reported?

Sonic

4,008 posts

209 months

Monday 16th January 2017
quotequote all
Sonic said:
Quickmoose said:
Build schedule wise I'm afraid not, sorry.
I have tried in the past, but the dates fluctuate really quite quickly and dramatically depending on land ownership queries, road notices, weather, or if another area suddenly jumps the queue. But you're right that kind of correspondence is a very positive sign.
No problem, thanks.

It's mostly just fields owned by the same landowners in my area, so here's hoping!
Well they're already digging outside the house, so you've clearly had a word Quickmoose thumbup

Quickmoose

4,558 posts

125 months

Monday 16th January 2017
quotequote all
Sonic said:
Well they're already digging outside the house, so you've clearly had a word Quickmoose thumbup
Stand over them...make sure they put it in right!
then make'em a cuppa wink

Sonic

4,008 posts

209 months

Monday 16th January 2017
quotequote all
Just had a chat to make sure mine and my neighbours pots go where we want them as we'll share a trench going back to the 2 properties.

They're progressing at a remarkable pace and apparently the village (only 20 or so houses) will be complete within a couple of weeks, and they'll be meeting up with another team working in the other direction shortly to provide coms. Quite impressive.

The only thing i did query is that they're digging a tiny trench probably only 1/2 foot deep in a mud bank by the side of the road next to a drainage ditch by my property. I asked if they were using ducting but apparently not, they're just "shallow-burying" the fibre cable in the mud. I'm not sure how long that will last given the tendency of one of my neighbours to park on this particular bit of mud! I was hoping they could put the pot there as it'd be nice and easy, but they said quite correctly that running a line across the ditch wouldn't work very well, so will put it by the driveway entrance where i want it which is great.

Edited by Sonic on Monday 16th January 12:27