Broadband speed halving is 'acceptable' apparently?
Discussion
Mattt said:
There is no data available for this number. This could be either because it is not a BT line or it is a new BT number that has just been provided. Most new numbers will appear on the checker 24 hours after BT has installed the line.It is a BT line and has been for years so...
Little more news on this for anyone still interested.
I discovered that my phone line wasn't working (no dial tone - and anyone ringing in, they heard ringing but it didn't ring this end).
Called Sky, they said everything checks out okay. Sent a man out from BT. Turns out that I was never switched over when my contract changed! So I was still 'plugged in' to EE but with no contract with them. Weirdly the internet carried on working...
He's now switched me over (the box is less than a mile from my house).
I'm now getting 8.24Mbps download (slightly better) and 0.47Mbps upload (pretty crap).
He said give it a week to 'settle'...
I discovered that my phone line wasn't working (no dial tone - and anyone ringing in, they heard ringing but it didn't ring this end).
Called Sky, they said everything checks out okay. Sent a man out from BT. Turns out that I was never switched over when my contract changed! So I was still 'plugged in' to EE but with no contract with them. Weirdly the internet carried on working...
He's now switched me over (the box is less than a mile from my house).
I'm now getting 8.24Mbps download (slightly better) and 0.47Mbps upload (pretty crap).
He said give it a week to 'settle'...
So, my Internet connection packed up for good last week. FFS!
Phoned Sky, could only sent an engineer during the day, not on a weekend. So it was a week before I could get it fixed (I did say that probably the bloke that had reconnected it last time had probably cocked it up and the problem would most likely be in the box, but no, I had to be in. Fair enough).
So, chap gets to it today - doesn't even come to the house! I get a call, previous bloke that had reconnected it last time had cocked it up and the problem was in the box. All fixed now.
Tried a speed test - 8MBPS in, 0.5 out. I suggested that was pretty disappointing for fibre (worse upload that I'd had on broadband when it was working properly). Apparently that's about right because I'm a whole 1km from the box...
One hour later, tried another speed test, download speed has fallen to 5.4MBPS...
So what the f
k do I do next..?
Phoned Sky, could only sent an engineer during the day, not on a weekend. So it was a week before I could get it fixed (I did say that probably the bloke that had reconnected it last time had probably cocked it up and the problem would most likely be in the box, but no, I had to be in. Fair enough).
So, chap gets to it today - doesn't even come to the house! I get a call, previous bloke that had reconnected it last time had cocked it up and the problem was in the box. All fixed now.
Tried a speed test - 8MBPS in, 0.5 out. I suggested that was pretty disappointing for fibre (worse upload that I'd had on broadband when it was working properly). Apparently that's about right because I'm a whole 1km from the box...
One hour later, tried another speed test, download speed has fallen to 5.4MBPS...
So what the f
k do I do next..?
You sure were! Very good! 
I've just phoned them and they talked me through interrogating the router, which is showing a downstream line rate of 11.8Mbps. So I said how come my computer is showing less than half that on a speed check?
Apparently it's 'wireless losses'. My router is plugged into the main socket downstairs, my computer is in my study upstairs virtually directly above it - must be 10 feet away.
Would that really halve the download speed?
I've just phoned them and they talked me through interrogating the router, which is showing a downstream line rate of 11.8Mbps. So I said how come my computer is showing less than half that on a speed check?
Apparently it's 'wireless losses'. My router is plugged into the main socket downstairs, my computer is in my study upstairs virtually directly above it - must be 10 feet away.
Would that really halve the download speed?
Just spoken to Sky again, apparently the job is still 'open' and they're still working on it so I'll wait and see what develops with that. He says, looking at the notes that the line is getting 'choked' somewhere. He also said that the router reading is almost certainly wrong.
I did take my laptop downstairs with a cable, and then discovered that MacBook Pro doesn't have an ethernet port! Never easy is it?
I did take my laptop downstairs with a cable, and then discovered that MacBook Pro doesn't have an ethernet port! Never easy is it?
jamoor said:
You can get fibre from EE for £28.50 including line rental.
You're trying to repair a pair of cups with a string in between them, yeah sure they may work but they aren't exactly a good solution in this day.
https://broadband.ee.co.uk/
What difference would it make? They still use the exact same BT lines. You're trying to repair a pair of cups with a string in between them, yeah sure they may work but they aren't exactly a good solution in this day.
https://broadband.ee.co.uk/
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