VirginMedia Hub 3 issues over ethernet
Discussion
Sorry to hear of your problems, have been on Virgin for about 7yrs now without any issues myself but running a hub 2 i think or it was new 3ish yrs ago now
However we run a cisco linksys router, it manages all the network and the hub is just the router as someone has mentioned above so not really any use to you
In terms of you issue as mentioned above I work in IT(well software QA) as well, and it's spot on saying if something breaks then you go ot the things changed since to identify what has caused the problem. Being ethernet then basically it is either cable(easy to replace), your equipment(you've mentioned using another to test) or their hardware which is at fault but it is an elimination process
Not sure if you have tried this already but you mentioned it's a lot of sites not loading correctly, have you tried switching out the DNS to say googles and see if that helps at all?(apologies if this was mentioned before)
However we run a cisco linksys router, it manages all the network and the hub is just the router as someone has mentioned above so not really any use to you
In terms of you issue as mentioned above I work in IT(well software QA) as well, and it's spot on saying if something breaks then you go ot the things changed since to identify what has caused the problem. Being ethernet then basically it is either cable(easy to replace), your equipment(you've mentioned using another to test) or their hardware which is at fault but it is an elimination process
Not sure if you have tried this already but you mentioned it's a lot of sites not loading correctly, have you tried switching out the DNS to say googles and see if that helps at all?(apologies if this was mentioned before)
SystemParanoia said:
NoIP said:
SystemParanoia said:
easy option, switch the router into modem only mode, and buy a decent one from amazon/pcworld.
Would that definitely solve the problem do you think? I am concerned about this <well documented issue> affecting modem mode use and from a cursory glance of the VM community forums there is no shortage of complaints about the ports on the Hub 3 randomly stopping working. If I were to purchase a separate router I'd still have to connect it to one of the ports on the Hub. ?I dont run my SH2 in modem mode, but then i have it isolated in its own vlan on the WAN side of my network, and have turned off almost all of its functionality to unsuccessfully prevent crashes and lockups.
Smarter and more skillful people than me have tried and failed to get VM's crappy hardware to behave...
your only hope is for https://www.gigaclear.com/ to come to your town
or to try another ADSL variation.
As for me, ive bruteforced the WPA2 keys on all the WIFI networks around my home and ill be using them all for my own personal use from now on in round-robin format
Not denying all the known issues with Virgin and the SH3, but I cannot see how you are stressing the router out watching YT videos. I take it you have...
1 - tried with a different ethernet cable
2 - changed the ethernet port the cable is connected to on the router to rule those 2 possible causes out first.
1 - tried with a different ethernet cable
2 - changed the ethernet port the cable is connected to on the router to rule those 2 possible causes out first.
chris285 said:
Sorry to hear of your problems, have been on Virgin for about 7yrs now without any issues myself but running a hub 2 i think or it was new 3ish yrs ago now
However we run a cisco linksys router, it manages all the network and the hub is just the router as someone has mentioned above so not really any use to you
In terms of you issue as mentioned above I work in IT(well software QA) as well, and it's spot on saying if something breaks then you go ot the things changed since to identify what has caused the problem. Being ethernet then basically it is either cable(easy to replace), your equipment(you've mentioned using another to test) or their hardware which is at fault but it is an elimination process
Not sure if you have tried this already but you mentioned it's a lot of sites not loading correctly, have you tried switching out the DNS to say googles and see if that helps at all?(apologies if this was mentioned before)
I am getting lots of page hangs with "resolving host..." along the bottom then a "check your DNS settings" error page briefly before loading the actual page requested. Never ever had this with the 2AC.However we run a cisco linksys router, it manages all the network and the hub is just the router as someone has mentioned above so not really any use to you
In terms of you issue as mentioned above I work in IT(well software QA) as well, and it's spot on saying if something breaks then you go ot the things changed since to identify what has caused the problem. Being ethernet then basically it is either cable(easy to replace), your equipment(you've mentioned using another to test) or their hardware which is at fault but it is an elimination process
Not sure if you have tried this already but you mentioned it's a lot of sites not loading correctly, have you tried switching out the DNS to say googles and see if that helps at all?(apologies if this was mentioned before)
How do I swap out my DNS settings to see if a different set has any improvement please?
dmsims said:
1. Get the 2AC back
2. Put that in modem mode
3. Install Asus (or other) router
The Hub 3 is a POS
The issue (or at least one of them) appears to be with the ports themselves as it works fine wirelessly. How would connected a separate router in the chain fix that as it will still need to be connected to one of the Hub's ports, no?2. Put that in modem mode
3. Install Asus (or other) router
The Hub 3 is a POS
IIIRestorerIII said:
Not denying all the known issues with Virgin and the SH3, but I cannot see how you are stressing the router out watching YT videos. I take it you have...
1 - tried with a different ethernet cable
2 - changed the ethernet port the cable is connected to on the router to rule those 2 possible causes out first.
Yes to both.1 - tried with a different ethernet cable
2 - changed the ethernet port the cable is connected to on the router to rule those 2 possible causes out first.
Doing some research on the DNS changing stuff and apparently it's impossible to do on the Hub 3 as VM have locked it out. Can the techies here confirm this is the case please?
Relevant thread source : http://www.cableforum.co.uk/board/showthread.php?t...
Here's my BQM for the past few days. You'd think that my connection was working fine from that.
Relevant thread source : http://www.cableforum.co.uk/board/showthread.php?t...
Here's my BQM for the past few days. You'd think that my connection was working fine from that.
NoIP said:
dmsims said:
1. Get the 2AC back
2. Put that in modem mode
3. Install Asus (or other) router
The Hub 3 is a POS
The issue (or at least one of them) appears to be with the ports themselves as it works fine wirelessly. How would connected a separate router in the chain fix that as it will still need to be connected to one of the Hub's ports, no?2. Put that in modem mode
3. Install Asus (or other) router
The Hub 3 is a POS
dmsims said:
NoIP said:
dmsims said:
See point 1
VM won't allow it.NoIP said:
Doing some research on the DNS changing stuff and apparently it's impossible to do on the Hub 3 as VM have locked it out. Can the techies here confirm this is the case please?
you cant change the DNS on the SH2 or SH1 either.thats why i offloaded DHCP esponsibilities to my server running DNS Masq
NoIP said:
Nope. They have told me that model is obsolete technology and they no longer supply it, only the Hub 3. It is not possible to get a previous model. They cannot see any problems with my connection but have kindly changed the channel again for me as that is the problem and will fix my issue. /sarcasm.
Well they told me the same but here is my Hub 3 reverting to a Superhub 2 ACSystemParanoia said:
NoIP said:
Doing some research on the DNS changing stuff and apparently it's impossible to do on the Hub 3 as VM have locked it out. Can the techies here confirm this is the case please?
you cant change the DNS on the SH2 or SH1 either.thats why i offloaded DHCP esponsibilities to my server running DNS Masq
dmsims said:
NoIP said:
Nope. They have told me that model is obsolete technology and they no longer supply it, only the Hub 3. It is not possible to get a previous model. They cannot see any problems with my connection but have kindly changed the channel again for me as that is the problem and will fix my issue. /sarcasm.
Well they told me the same but here is my Hub 3 reverting to a Superhub 2 ACI see plenty of 2ACs for sale of Ebay for about £10-15 delivered so am thinking about picking one up, but I don't know if it'll work without them having to activate it. Anyone know?
DON'T buy an eBay superhub!!!!
Back when sh2's were replacing sh1's my Bro had a sh2 but was moving out to an area without Virginia. I ofcourse liberated this and immediately got on the line to Virginia to ask about activating it.
They said once they're activated to an account.. That's it it cannot be used again on anyone else's account. Both my brother and I were both arguing the too with different callcentre hens but no joy. Ended up binning it.
Back when sh2's were replacing sh1's my Bro had a sh2 but was moving out to an area without Virginia. I ofcourse liberated this and immediately got on the line to Virginia to ask about activating it.
They said once they're activated to an account.. That's it it cannot be used again on anyone else's account. Both my brother and I were both arguing the too with different callcentre hens but no joy. Ended up binning it.
NoIP said:
dmsims said:
NoIP said:
dmsims said:
See point 1
VM won't allow it.SystemParanoia said:
DON'T buy an eBay superhub!!!!
Back when sh2's were replacing sh1's my Bro had a sh2 but was moving out to an area without Virginia. I ofcourse liberated this and immediately got on the line to Virginia to ask about activating it.
They said once they're activated to an account.. That's it it cannot be used again on anyone else's account. Both my brother and I were both arguing the too with different callcentre hens but no joy. Ended up binning it.
That is.. disappointing. Looks like I'm stuck with this piece of crap then or return to BTs wet string running at a tenth of the speed, but more or less the same price. Back when sh2's were replacing sh1's my Bro had a sh2 but was moving out to an area without Virginia. I ofcourse liberated this and immediately got on the line to Virginia to ask about activating it.
They said once they're activated to an account.. That's it it cannot be used again on anyone else's account. Both my brother and I were both arguing the too with different callcentre hens but no joy. Ended up binning it.
I really don't want to be throwing money at possibly solving a problem that isn't my fault but I may have to invest in an Asus RT-N66U separate router and cross my fingers that works. At least it would allow me to reconfigure the DNS settings which is my main gripe with the Hub 3 right now.
Jinx said:
Try this
Jinx I'd like to say a big thanks for posting that. Being a naturally cynical type, I wasn't holding out any hope of that making any difference, however having now played 8 youtube videos totalling around 4 hours of footage with that code installed, all 8 videos played from start to finish with no issues whatsoever! I'm hoping that's a big enough sample size to conclude that it definitely works rather than coincidence but it's certainly looking promising! Completely bizarre that the Superhub 2AC never suffered this issue though.
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