Starlink Broadband

Author
Discussion

vdn

8,955 posts

205 months

Wednesday 17th August 2022
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Thining of getting Starlink. Would rather not... the cost and Elon Musk both grate.

BT have been rubbish / poor lines / no decent 4G or 5G so Starlink looks the only option!?

Do the dishes HAVE to be on the roof / clear. I'm in a Grade 2 star listed building and I've no chance. I downloaded the Starlink APP and just standing in the garden stated things were OK. But my naivety in this area is making me question my options. Does the dish position affect the speeds - or it is a case of 'it will work or it won't'?

Muppet007

416 posts

47 months

Wednesday 17th August 2022
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Mines sat in the garden (grade II as well). As long as it has clear visibility it's fine. When visibility is an issue the connection drops out, rather than interferes with the speed.

Not it's final resting place but will be for at least another 12 months

Leithen

11,083 posts

269 months

Wednesday 17th August 2022
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vdn said:
Do the dishes HAVE to be on the roof / clear. I'm in a Grade 2 star listed building and I've no chance. I downloaded the Starlink APP and just standing in the garden stated things were OK. But my naivety in this area is making me question my options. Does the dish position affect the speeds - or it is a case of 'it will work or it won't'?
My home one is on the ground - needs some rocks on the legs for high winds, but works perfectly. Use the App to check line of sight to satellites.

randlemarcus

13,537 posts

233 months

Wednesday 17th August 2022
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Found out through Hue support that satellite/cellular connections are not supported. Worth bearing in mind. App to lights/bridge works, it's the Out of Home functionality that doesn't.

M1AGM

2,396 posts

34 months

Wednesday 17th August 2022
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randlemarcus said:
Found out through Hue support that satellite/cellular connections are not supported. Worth bearing in mind. App to lights/bridge works, it's the Out of Home functionality that doesn't.
Is there a reason why? Surely it is just treated as an internet connection? I dont use hue, but interesting to hear this as everything I use thats cloud based works 100% with starlink.

vdn

8,955 posts

205 months

Wednesday 17th August 2022
quotequote all
Muppet007 said:
Mines sat in the garden (grade II as well). As long as it has clear visibility it's fine. When visibility is an issue the connection drops out, rather than interferes with the speed.

Not it's final resting place but will be for at least another 12 months
Thanks all, good to know.

I rang BT up to cancel and get the ball rolling on Starlink - but BT say they have 30 days, from when an engineer arrives, to sort the speeds otherwise I have to pay to leave them. They've had ages and I've complained about the speeds for two years. Today I did a test and I was getting 3.03 down and 0.5 up. BT lady said, oh that's bad, and I can see an issue on the line. I said it's the same issue that's been present since the start! Anyway, will go through the motions as I'm not paying them a penny to leave.

randlemarcus

13,537 posts

233 months

Thursday 18th August 2022
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M1AGM said:
randlemarcus said:
Found out through Hue support that satellite/cellular connections are not supported. Worth bearing in mind. App to lights/bridge works, it's the Out of Home functionality that doesn't.
Is there a reason why? Surely it is just treated as an internet connection? I dont use hue, but interesting to hear this as everything I use thats cloud based works 100% with starlink.
I asked, but the answer is a bit "because it doesnt"

Phillips Twitter said:
Starlink uses satellites, and our system is not compatible with satellite routers.

Muppet007

416 posts

47 months

Thursday 18th August 2022
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Sounds like a crap excuse, I'd be asking which part is not compatible and why lol smile

randlemarcus

13,537 posts

233 months

Thursday 18th August 2022
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Muppet007 said:
Sounds like a crap excuse, I'd be asking which part is not compatible and why lol smile
TBH, I KNOW something doesn't function properly on cellular, as I had an Out of Home/Google Home issue when the wifi was routed through 4G, which vanished when that got replaced with FTTP. So, there is something playing silly sods. Might be as simple as a rule blocking known cellular IPs, which has strayed into Starlink, but it resolutely refused to play.

vdn

8,955 posts

205 months

Thursday 18th August 2022
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randlemarcus said:
Muppet007 said:
Sounds like a crap excuse, I'd be asking which part is not compatible and why lol smile
TBH, I KNOW something doesn't function properly on cellular, as I had an Out of Home/Google Home issue when the wifi was routed through 4G, which vanished when that got replaced with FTTP. So, there is something playing silly sods. Might be as simple as a rule blocking known cellular IPs, which has strayed into Starlink, but it resolutely refused to play.
This is a worry.

I have a Google Nest / Home mesh setup. I also have a Eufy camera system. At the mo', all work off of the standard BT router.

Will the Starlink router render my Google Nest mesh setup useless?

If so, it's a massive problem as we have the Nest hubs / pucks giving us internet on all floors and to outside.


M1AGM

2,396 posts

34 months

Thursday 18th August 2022
quotequote all
vdn said:
This is a worry.

I have a Google Nest / Home mesh setup. I also have a Eufy camera system. At the mo', all work off of the standard BT router.

Will the Starlink router render my Google Nest mesh setup useless?

If so, it's a massive problem as we have the Nest hubs / pucks giving us internet on all floors and to outside.
I’ll test my nest when I’m out tomorrow. Never noticed a problem with it and starlink before.

Stussy

1,901 posts

66 months

Thursday 18th August 2022
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I have Hue on a 4G router and it works fine away from home. However, when I first set it up it didn’t work, I randomly tried it a few months later and it connected straight away and has worked ever since

somouk

1,425 posts

200 months

Thursday 18th August 2022
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It’s often dependant on how they run their network, if they are using a CGN based network with a single breakout to the internet things like this break as they use dynamic DNS style systems which don’t work on the WAN.

If you have your own IP per connection then they tend to work fine.

Brother D

3,755 posts

178 months

Thursday 18th August 2022
quotequote all
vdn said:
randlemarcus said:
Muppet007 said:
Sounds like a crap excuse, I'd be asking which part is not compatible and why lol smile
TBH, I KNOW something doesn't function properly on cellular, as I had an Out of Home/Google Home issue when the wifi was routed through 4G, which vanished when that got replaced with FTTP. So, there is something playing silly sods. Might be as simple as a rule blocking known cellular IPs, which has strayed into Starlink, but it resolutely refused to play.
This is a worry.

I have a Google Nest / Home mesh setup. I also have a Eufy camera system. At the mo', all work off of the standard BT router.

Will the Starlink router render my Google Nest mesh setup useless?

If so, it's a massive problem as we have the Nest hubs / pucks giving us internet on all floors and to outside.
There could be a number of issues, from mms size and fragmenting packets that shouldn't be, to issues with how applications handle IPv4 to IPv6 sources/destinations.

BigTZ4M

232 posts

173 months

Thursday 18th August 2022
quotequote all
somouk said:
It’s often dependant on how they run their network, if they are using a CGN based network with a single breakout to the internet things like this break as they use dynamic DNS style systems which don’t work on the WAN.

If you have your own IP per connection then they tend to work fine.
This is the reason. Like nearly all cellular connections, Starlink uses CGNAT and Hue doesn’t support away from home features behind CGNAT. Lots of home automation stuff doesn’t.

Blown2CV

29,073 posts

205 months

Friday 19th August 2022
quotequote all
BigTZ4M said:
somouk said:
It’s often dependant on how they run their network, if they are using a CGN based network with a single breakout to the internet things like this break as they use dynamic DNS style systems which don’t work on the WAN.

If you have your own IP per connection then they tend to work fine.
This is the reason. Like nearly all cellular connections, Starlink uses CGNAT and Hue doesn’t support away from home features behind CGNAT. Lots of home automation stuff doesn’t.
st like this makes me sigh and wonder about my life choices. Lack of interoperability just goes against the whole original point of the internet, and shows that we've just ended up in a fairly broken standards-sprawl wasteland.

theboss

6,944 posts

221 months

Friday 19th August 2022
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Can echo the above, Philips has their own discovery protocol which doesn't play ball with CGNAT nor WAN connection load balancing.

I had the same issue when Hue's connections were getting routed over a 4G/5G connection. When I tied it down with PBR to using my VDSL connection solely, it worked.

If you're on your home network and browse to https://discovery.meethue.com/ you'll see their back-end service resolves the details of your Hue bridge registered on the same network.

somouk

1,425 posts

200 months

Friday 19th August 2022
quotequote all
Blown2CV said:
st like this makes me sigh and wonder about my life choices. Lack of interoperability just goes against the whole original point of the internet, and shows that we've just ended up in a fairly broken standards-sprawl wasteland.
There are various reasons they implement CGNAT and it is itself a standard designed to allow more devices on to the internet due to shortages in IPV4 address space.

Eventually when we all move to IPV6 we may not need things like this unless it's been done for an infrastructure reason on their part.

vdn

8,955 posts

205 months

Friday 19th August 2022
quotequote all
Brother D said:
vdn said:
randlemarcus said:
Muppet007 said:
Sounds like a crap excuse, I'd be asking which part is not compatible and why lol smile
TBH, I KNOW something doesn't function properly on cellular, as I had an Out of Home/Google Home issue when the wifi was routed through 4G, which vanished when that got replaced with FTTP. So, there is something playing silly sods. Might be as simple as a rule blocking known cellular IPs, which has strayed into Starlink, but it resolutely refused to play.
This is a worry.

I have a Google Nest / Home mesh setup. I also have a Eufy camera system. At the mo', all work off of the standard BT router.

Will the Starlink router render my Google Nest mesh setup useless?

If so, it's a massive problem as we have the Nest hubs / pucks giving us internet on all floors and to outside.
There could be a number of issues, from mms size and fragmenting packets that shouldn't be, to issues with how applications handle IPv4 to IPv6 sources/destinations.
How could I find out if the Google Nest mesh system will connect and work? I will try Google support first.

M1AGM

2,396 posts

34 months

Friday 19th August 2022
quotequote all
My nest works absolutely 100% when not at home, tested it today. I have never had any issues with using multiple different cloud based services for the house and starlink. I run a 7 camera cctv system, an ashp, nest, ufh, unifi network with 19 devices, dialup VPN to the office, starting to wonder if the experts talking down starlink here have any working knowledge of starlink or are basing their information on hearsay and/or reddit because I see no issues whatsoever.

I dont have philiips hue so if that doesn’t work then so be it, must be a bit rubbish tbh.