Apple admit to 'Slowing Down iPhones'
Discussion
mine has been a lot better too but i wonder how much of it was down to doing a full hard reset.
As an update on the broken earpiece that arose from the battery replacement work, apple were really good about it and replaced the entire screen (it's all integrated) at their cost. They also called out that the front camera was b
ksed during their diagnostics too, but as I am not a selfie addict i had not tested this in the week since it got broke!
The reset was part of their tests to work out what was wrong with the earpiece/receiver so it's possible i actually benefited from this so I am OK with it.
As an update on the broken earpiece that arose from the battery replacement work, apple were really good about it and replaced the entire screen (it's all integrated) at their cost. They also called out that the front camera was b
ksed during their diagnostics too, but as I am not a selfie addict i had not tested this in the week since it got broke! The reset was part of their tests to work out what was wrong with the earpiece/receiver so it's possible i actually benefited from this so I am OK with it.
So say what you want about Apple, but I went in yesterday to finally swap my battery out, and ask them to look at why my lighting port wasn't playing ball properly when charging, and after some investigation, they swapped my 3.5 year old battered iPhone 6 out for free, as they couldn't figure out why it wouldn't charge.
Their after sales sometimes is absolutely first rate.
Their after sales sometimes is absolutely first rate.
Blown2CV said:
mine has been a lot better too but i wonder how much of it was down to doing a full hard reset.
As an update on the broken earpiece that arose from the battery replacement work, apple were really good about it and replaced the entire screen (it's all integrated) at their cost. They also called out that the front camera was bksed during their diagnostics too, but as I am not a selfie addict i had not tested this in the week since it got broke!
The reset was part of their tests to work out what was wrong with the earpiece/receiver so it's possible i actually benefited from this so I am OK with it.
Good for you, apparently their was a miniscule crack I hadn't noticed on my screen when i did the postal service so I had to pay a further £130+ to get my shafted iPhone back in working order. As an update on the broken earpiece that arose from the battery replacement work, apple were really good about it and replaced the entire screen (it's all integrated) at their cost. They also called out that the front camera was b
ksed during their diagnostics too, but as I am not a selfie addict i had not tested this in the week since it got broke! The reset was part of their tests to work out what was wrong with the earpiece/receiver so it's possible i actually benefited from this so I am OK with it.
Out of warranty admittedly.
Couple of iMacs, iPhones etc etc but I think the company deserve to get rinsed over this.
I’ve booked to have my battery replaced on Monday,
I’ll update here if it makes any difference to the overall speed of things.
Presently if I write a text, there’s a very noticeable lag from opening the app to actually being able to type in the text box.
IOS10 was an immediate response, IOS11 is truly a laggy one.
I’ll update here if it makes any difference to the overall speed of things.
Presently if I write a text, there’s a very noticeable lag from opening the app to actually being able to type in the text box.
IOS10 was an immediate response, IOS11 is truly a laggy one.
funkyrobot said:
You got fed up with one of their products and went straight out and bought another of their products?
DELETED: Comment made by a member who's account has been deleted.CanAm said:
I inherited my son's old iPhone when he upgraded. I tried to set up an Apple ID but my email address was refused as it was Gmail. Go stuff yourselves Apple!
What? I'm pretty sure I've got my Gmail for my apple ID?I just tried to check. Apparently my chrome browser on my android phone is not supported.
Ffing hell am I glad I got out of that mess in time.
NDA said:
It seems to be where they already have that email address already on their system somewhere... that's what the inter web is suggesting.
I eventually got an Apple ID using my old Hotmail address (eg JSmith@Hotmail.com) but this was initially rejected stating it was already being used as an Apple ID, which was NOT the message I got when trying to use my Gmail address.It turns out that someone else had mistyped theirs of JSmith99@Hotmail.com and I had a week of arguing before they accepted they had been using my address in error. Unlike well organised online companies, it looks like Apple don't bother to validate an email address before allowing it to be used.
After chatting online with support I got a new battery in my 6+ last Sunday. Honestly it’s like having a new phone. It is responsive, switches apps quickly, and lasting well over a day on a charge. New life for an over 3 year phone for 25 quid. No brainer.
Edited by abzmike on Monday 19th February 11:01
ZesPak said:
Nail. Head.Brilliant.
abzmike said:
After chatting online with support I got a new battery in my 6+ last Sunday. Honestly it’s like having a new phone. It is responsive, switches apps quickly, and lasting well over a day on a charge. New life for an over 3 year phone for 25 quid. No brainer.
Er, isn't it more like having your old phone back. Y'know, the one they artificially limited 
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