Wireless network problems...
Discussion
Is it me or are most of the threads in this section about wireless networking???
Anyway, I have my Superduper Desktop PC sitting in my room upstairs, up until today, I have had my Alcatel Speedtouch 330 ADSL modem feeding me with unlimited broadband access 24/7. Only one problem once, but that was soon sorted. Happy as larry.
But it was not to last. I am very protective over my computer. It is mine afterall. It contains my files, Games, Photos, and more Downloaded films (of the clean variety) than you can shake a stick at. Hours of gameplay add to the pile to make it my prized possession, only second to my car (something she also NEVER gets to use
)
This she didn't like, so last week she bought herself one of the cheap deals from Dell. Its actually a very good computer. Here be the problem.
In her haste to steal my PH Bandwidth she insisted that today we go to PC World and get the stuck to get her on the internet. So without much time to research, or get any breakfast, I had to drive her to PC World. On the way down, I decided that instead of trailing cables everywhere, A Nice D-Link Wireless ADSL Router, and a Wireless Network card would go down a treat. £150 of her money spent, we return home and I have just spent the last 7 hours trying to get the network networking.
So, here it is.
D Link ADSL Router sat next to my Desktop PC (PC1). Ethernet Cable connecting them together. Wireless card in mums pc Downstairs (PC2). The two PCs are talking to each other nicely. In fact, she's using my fckuing printer as I type.
The problem is, when I transfer the DSL connection to the router, it all goes belly up and arse over tit.
From PC2 I can control the Router when it has the DSL connection, but can't when It hasn't. From PC1 I can control the router when my Modem has the DSL connection, but not when the Router has it. I can't get any of the PCs to access the internet when the Router has the DSL, which Kinda defeats the object of have a router with inbuilt ADSL modem
I have checked, Double checked and triple checked IP and Gateways on the PC. (Router 192.168.1.1, PC 1 192.168.1.2, PC 2 192.168.1.3. Gateway on all 192.168.1.1 Subnet Mask 255.255.255.0) I have tried everything I can think of.
Any suggestions anyone??
Anyway, I have my Superduper Desktop PC sitting in my room upstairs, up until today, I have had my Alcatel Speedtouch 330 ADSL modem feeding me with unlimited broadband access 24/7. Only one problem once, but that was soon sorted. Happy as larry.
But it was not to last. I am very protective over my computer. It is mine afterall. It contains my files, Games, Photos, and more Downloaded films (of the clean variety) than you can shake a stick at. Hours of gameplay add to the pile to make it my prized possession, only second to my car (something she also NEVER gets to use
) This she didn't like, so last week she bought herself one of the cheap deals from Dell. Its actually a very good computer. Here be the problem.
In her haste to steal my PH Bandwidth she insisted that today we go to PC World and get the stuck to get her on the internet. So without much time to research, or get any breakfast, I had to drive her to PC World. On the way down, I decided that instead of trailing cables everywhere, A Nice D-Link Wireless ADSL Router, and a Wireless Network card would go down a treat. £150 of her money spent, we return home and I have just spent the last 7 hours trying to get the network networking.
So, here it is.
D Link ADSL Router sat next to my Desktop PC (PC1). Ethernet Cable connecting them together. Wireless card in mums pc Downstairs (PC2). The two PCs are talking to each other nicely. In fact, she's using my fckuing printer as I type.
The problem is, when I transfer the DSL connection to the router, it all goes belly up and arse over tit. From PC2 I can control the Router when it has the DSL connection, but can't when It hasn't. From PC1 I can control the router when my Modem has the DSL connection, but not when the Router has it. I can't get any of the PCs to access the internet when the Router has the DSL, which Kinda defeats the object of have a router with inbuilt ADSL modem
I have checked, Double checked and triple checked IP and Gateways on the PC. (Router 192.168.1.1, PC 1 192.168.1.2, PC 2 192.168.1.3. Gateway on all 192.168.1.1 Subnet Mask 255.255.255.0) I have tried everything I can think of.
Any suggestions anyone??
The ICF was already turned off on both pc's. Anything else I can try??Some ideas;
Forget the wireless thing and ADSL for now, just connect your PC to the DSL router. Does it get an IP address by DHCP (should be 192.168.0.2)? Can you ping it OK? How about if you telnet to 192.168.0.1 port 80 from a cmd prompt?
Is your PC set to receive a dynamic IP from the router?
Is the router set to receive a dynamic IP from the ISP?
Have you checked all the network setup options on the DSL router to make sure it's not doing any clever stuff like DMZ, static IP addresses, MAC locking or firewalling on any IP? Turn them all off.
Tried a memory-clear on the router?
Forget the wireless thing and ADSL for now, just connect your PC to the DSL router. Does it get an IP address by DHCP (should be 192.168.0.2)? Can you ping it OK? How about if you telnet to 192.168.0.1 port 80 from a cmd prompt?
Is your PC set to receive a dynamic IP from the router?
Is the router set to receive a dynamic IP from the ISP?
Have you checked all the network setup options on the DSL router to make sure it's not doing any clever stuff like DMZ, static IP addresses, MAC locking or firewalling on any IP? Turn them all off.
Tried a memory-clear on the router?
john_p said:
Some ideas;
Forget the wireless thing and ADSL for now, just connect your PC to the DSL router. Does it get an IP address by DHCP (should be 192.168.0.2)? Can you ping it OK? How about if you telnet to 192.168.0.1 port 80 from a cmd prompt?
Is your PC set to receive a dynamic IP from the router?
Is the router set to receive a dynamic IP from the ISP?
Have you checked all the network setup options on the DSL router to make sure it's not doing any clever stuff like DMZ, static IP addresses, MAC locking or firewalling on any IP? Turn them all off.
Tried a memory-clear on the router?
DCHP Gives my PC 192.168.1.2
The Router IP is 192.168.1.1
I can ping it no problem
Telnet to 192.168.1.1 port 80 - Connection Failed
Can't see where the Dynamic IP stuff is on the setup screen for the Router.
It had the NAT and Firewall options ON for the Pipex connection. Whats this MAC locking stuff?
Thanks for your help
Is it 192.168.0.1 or 192.168.1.1 ? Normally they're the former, but as long as they are all .1 or .0, it
should be OK
Are you 100% sure you're not running Windows firewall, ZoneAlarm (etc), IIS?
Connection refused means something's in the way .. oh you are doing "telnet 192.168.1.1 80" right?
Also is your PC set to use a proxy (Tools->Internet Options->Connections->LAN Settings) if so turn it off for now
*and*
Is your PC set to "Never Dial a Connection" in the same menu
should be OK
Are you 100% sure you're not running Windows firewall, ZoneAlarm (etc), IIS?
Connection refused means something's in the way .. oh you are doing "telnet 192.168.1.1 80" right?
Also is your PC set to use a proxy (Tools->Internet Options->Connections->LAN Settings) if so turn it off for now
*and*
Is your PC set to "Never Dial a Connection" in the same menu
The IP set is the 192.168.1.x
No ZoneAlarm or windows firewall. I don't think I'm running IIS, how do I check?
Just ran the telnet thing again, came up with a window with a flashing cursor in it. Nothing else. Not sure if thats significant or not
No Proxy, and when I put the DSL cable into the router I change the connection setting to 'Never dial a connection.
No ZoneAlarm or windows firewall. I don't think I'm running IIS, how do I check?
Just ran the telnet thing again, came up with a window with a flashing cursor in it. Nothing else. Not sure if thats significant or not
No Proxy, and when I put the DSL cable into the router I change the connection setting to 'Never dial a connection.
OK do the telnet again and when it opens type GET / and press enter and if it comes up with a load of HTML on the screen, you can be pretty sure there is no connection issue between your PC and the router, it will be a client issue with Internet Explorer or something.
If that works then http://192.168.1.1 should work in your web browser as well - otherwise something weird is happening!
If you can get into the router's management screen, can you check if it connects to the ISP OK?
If that works then http://192.168.1.1 should work in your web browser as well - otherwise something weird is happening!
If you can get into the router's management screen, can you check if it connects to the ISP OK?
http://192.168.1.1 works fine from both PC's. I didn't know there was any other way to look at the Routers details?
Connects to Pipex fine as well.
Connects to Pipex fine as well.
tvradict said:
From PC2 I can control the Router when it has the DSL connection, but can't when It hasn't. From PC1 I can control the router when my Modem has the DSL connection, but not when the Router has it. I can't get any of the PCs to access the internet when the Router has the DSL, which Kinda defeats the object of have a router with inbuilt ADSL modem
Is this still happening then?
Haven't bothered checking PC2 today. Withit being through the Wireless stuff I thought it may be best to get it working with the Ethernet port first, and then deal with any wireless problems that may occur.
When my Speedtouch modem is on the DSL I can use it, and access the router on http://192.168.1.1
When the Router has the DSL I can't access the internet but can access the router on http://192.168.1.1
When my Speedtouch modem is on the DSL I can use it, and access the router on http://192.168.1.1
When the Router has the DSL I can't access the internet but can access the router on http://192.168.1.1
I'm confused. How have you got your network configured?
On my home network, the phone cable for the ADSL line comes out of the wall and into an ADSL router. A patch cable goes from the router to an 8-port switch and all the computers on the network are connected (via a patch panel) to the switch. I plan to add a Wireless Access Point to this in the near future (just ordered it) but that isn't really relevant at this point.
Do you have something similar or is your "SpeedTouch" one of those aweful USB devices that has to connect to one of your PCs?
Edit: Sorry - just read the whole thread in more detail.
In that case you clearly have a configuration problem with the ADSL router.
>> Edited by JonRB on Monday 27th September 13:19
On my home network, the phone cable for the ADSL line comes out of the wall and into an ADSL router. A patch cable goes from the router to an 8-port switch and all the computers on the network are connected (via a patch panel) to the switch. I plan to add a Wireless Access Point to this in the near future (just ordered it) but that isn't really relevant at this point.
Do you have something similar or is your "SpeedTouch" one of those aweful USB devices that has to connect to one of your PCs?
Edit: Sorry - just read the whole thread in more detail.
In that case you clearly have a configuration problem with the ADSL router.
>> Edited by JonRB on Monday 27th September 13:19
before yesterday. I had my 'awful' speedtouch modem attached via usb to my pc (this one I am on now). Connection wasn't shared, no other pc in the house.
Yesterday, I unpacked and connected up my mums new pc which is downstairs. we both want to access the internet on out seperate pcs, a network is the way to go.
So, I have a D-Link Wireless ADSL router with an inbuilt 4 port Switch AND inbuilt ADSL modem. My PC is connected to this through my NIC and an Ethernet cable into Port 1 of the inbuilt Switch. The In built modem is connected to the Microfilter which is currently residing under my desk. My mums pc connects to the router with the Wireless Network Card (Also made by D-Link) which I fitted to her computer yesterday.a
The two PCs can share devices and files no problem, I can use her printer, she can use mine, I can read cd's in her cd drive, and vice-versa. The problem, it would appear is that the ADSL Modem, while it is detecting the ADSL line, deosn't seem to be connecting to the ISP (Pipex).
Yesterday, I unpacked and connected up my mums new pc which is downstairs. we both want to access the internet on out seperate pcs, a network is the way to go.
So, I have a D-Link Wireless ADSL router with an inbuilt 4 port Switch AND inbuilt ADSL modem. My PC is connected to this through my NIC and an Ethernet cable into Port 1 of the inbuilt Switch. The In built modem is connected to the Microfilter which is currently residing under my desk. My mums pc connects to the router with the Wireless Network Card (Also made by D-Link) which I fitted to her computer yesterday.a
The two PCs can share devices and files no problem, I can use her printer, she can use mine, I can read cd's in her cd drive, and vice-versa. The problem, it would appear is that the ADSL Modem, while it is detecting the ADSL line, deosn't seem to be connecting to the ISP (Pipex).
Ah I see.
Sorry if my use of "awful" offended you - it wasn't my intention. I was referring to the fact that many people have found them slower than a dedicated ADSL router and obviously they're far less flexible as they only work with one PC.
Anyway, moving on.
You should be able to disconnect your SpeedTouch and throw it in a draw, connect the ADSL phone line to your new ADSL router, set it up and be away and working.
I'm on Pipex too and they have some very good support pages. Have you had a look on there and looked to see if they have a step-by-step setup for your router? They have quite a few.
You need to make sure you have the right protocol and connection method set up on the router. You should also ideally configure it as a DHCP server (just give it an IP address range) and make sure all PCs connecting to it are set up to get their IP address from an DHCP server.
You may have to specify the default gateway on your client PC's network setting too - I did on mine.
I can't help too much more at the moment, but when I get home tonight I can look at my own settings for you if you wish. I have an older D-Link router, but the settings should be similar. What is important is that I connect to Pipex too so my settings may be useful.
Hope that helps
Jon
>> Edited by JonRB on Monday 27th September 14:00
Sorry if my use of "awful" offended you - it wasn't my intention. I was referring to the fact that many people have found them slower than a dedicated ADSL router and obviously they're far less flexible as they only work with one PC.
Anyway, moving on.
You should be able to disconnect your SpeedTouch and throw it in a draw, connect the ADSL phone line to your new ADSL router, set it up and be away and working.
I'm on Pipex too and they have some very good support pages. Have you had a look on there and looked to see if they have a step-by-step setup for your router? They have quite a few.
You need to make sure you have the right protocol and connection method set up on the router. You should also ideally configure it as a DHCP server (just give it an IP address range) and make sure all PCs connecting to it are set up to get their IP address from an DHCP server.
You may have to specify the default gateway on your client PC's network setting too - I did on mine.
I can't help too much more at the moment, but when I get home tonight I can look at my own settings for you if you wish. I have an older D-Link router, but the settings should be similar. What is important is that I connect to Pipex too so my settings may be useful.
Hope that helps
Jon
>> Edited by JonRB on Monday 27th September 14:00
Well unfortunately it hasn't worked like that. I have looked at Pipex support pages and they haven't got anything for my router, I may actually phone them up shortly and see if they can shed any light on why it ain't working.
I know it isn't an Issue with the Line, the exchange or Pipex themselves, or my PC so It has to be the router.
All the settings you said are so. But everytime I tell it to connect it doesn't do anything.
If I get no luck with Pipex I'll phone D-link and see how unhelpful they can be
I know it isn't an Issue with the Line, the exchange or Pipex themselves, or my PC so It has to be the router.
All the settings you said are so. But everytime I tell it to connect it doesn't do anything.
If I get no luck with Pipex I'll phone D-link and see how unhelpful they can be
Hmmmm. 
Ok. I'm assuming that you have taken the phone cable from your SpeedTouch and connected it to your new ADSL router (thereby using a known good cable and known good connection) and disconnected the SpeedTouch so that it is not interfering with your computer?
I assume also that you have written down your known good settings from your SpeedTouch and used them on the new router?
There aren't many reasons for it not working. Either the unit is defective or needs an updated firmware, or you have it misconfigured it some way. Maybe you missed a vital setting or something?
There's no point contacting PC World - they'll start asking stupid questions like "have you plugged it in?", so perhaps either D-Link Tech Support or Pipex Tech Support is the next way to go (although I'm sure they'll blame each other!)
Ok. I'm assuming that you have taken the phone cable from your SpeedTouch and connected it to your new ADSL router (thereby using a known good cable and known good connection) and disconnected the SpeedTouch so that it is not interfering with your computer?
I assume also that you have written down your known good settings from your SpeedTouch and used them on the new router?
There aren't many reasons for it not working. Either the unit is defective or needs an updated firmware, or you have it misconfigured it some way. Maybe you missed a vital setting or something?
There's no point contacting PC World - they'll start asking stupid questions like "have you plugged it in?", so perhaps either D-Link Tech Support or Pipex Tech Support is the next way to go (although I'm sure they'll blame each other!)
You are having a bad time of it, aren't you?
I've had a look at the Pipex Tech Support pages for D-Link routers. The only detailed step-by-step instructions are for the DSL-504, which is an older wired router. I have a DSL-500 which is virtually identical but doesn't have the 4-port switch built in.
The step-by-step setup for this for Windows 2000 is here, with Windows XP here
There is also a summary of the settings you need to use here
When I set mine up I put in my username as abc123 when it should be abc123@xtreme.pipex.net and it didn't work, which just goes to show how even a small error can cause problems. It could be that you are making an equally small yet vital error.
>> Edited by JonRB on Monday 27th September 14:49
I've had a look at the Pipex Tech Support pages for D-Link routers. The only detailed step-by-step instructions are for the DSL-504, which is an older wired router. I have a DSL-500 which is virtually identical but doesn't have the 4-port switch built in.
The step-by-step setup for this for Windows 2000 is here, with Windows XP here
There is also a summary of the settings you need to use here
When I set mine up I put in my username as abc123 when it should be abc123@xtreme.pipex.net and it didn't work, which just goes to show how even a small error can cause problems. It could be that you are making an equally small yet vital error.
>> Edited by JonRB on Monday 27th September 14:49
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