HTC one, iMac, HTC sync manager and error code 38

HTC one, iMac, HTC sync manager and error code 38

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Freakuk

Original Poster:

3,206 posts

153 months

Tuesday 25th February 2014
quotequote all
I've got a HTC One and an iMac running mavericks with the latest HTC Manager installed, some time ago I managed to synchronise a single playlist to my device, but now nothing....

i connect my phone, HTC manager launches and I can see my phone connected through the HTC app, it's slow but I can check firmware, last sync and so on.

I select a playlist to sync... The little green symbol appears next to the playlist within the manager, click this it states sync in progress then after say a minute I get an error box stating unable to connect to device, reconnect and error 38.

Ive vie updated the manager app but I still get the error, people have suggested the android file utility but that doesn't detect my phone either - weird!?!

whats going wrong?

help!