Norton AntiVirus Subsciption Renewal
Discussion
Some good points smeagol, and I totally respect your opinion.
However, it would appear I'm not the only person who's utterly pissed off with this rubbish. The software might as well uninstall itself after a year, because thats how
useful it is once your grace period is up.
And I can think of at least one AV product that offers free updates for life unlike Symantec, who of late have rather distanced themselves from their customers in this respect (and believe me, I have first time experience of this both as a home user - of legitimate software - and as a corporate reseller), so it won't get any better in the future. And if Symantec continues this (super)highway robbery, expect more loyal customers to dump them.
They even sold me a copy of AV2001, with assurances it would work on XP. So I parted with my money. Did it work? Did it ****. So like a tit, I went out and bought 2002, which does.
However, it would appear I'm not the only person who's utterly pissed off with this rubbish. The software might as well uninstall itself after a year, because thats how
useful it is once your grace period is up. And I can think of at least one AV product that offers free updates for life unlike Symantec, who of late have rather distanced themselves from their customers in this respect (and believe me, I have first time experience of this both as a home user - of legitimate software - and as a corporate reseller), so it won't get any better in the future. And if Symantec continues this (super)highway robbery, expect more loyal customers to dump them.
They even sold me a copy of AV2001, with assurances it would work on XP. So I parted with my money. Did it work? Did it ****. So like a tit, I went out and bought 2002, which does.
I was actually thinking of AVG when I wrote that.
I couldn't care less if the product went EOL to be honest with you. What I do care about is the product ceasing to work after one year of hassle free use, frocing me to add to Symantecs bottom line through either purchase of new software or renewing a sub. Sorry, but to me thats just not fair. 2002 works just as well on XP as 2003, as will 2004 no doubt.
And as for multiple Symantec products on the same box? Don't get me started on that one.
Good job other companies don't employ these same tactics or the software business would be in even more of an overpriced mess than it already is. How many have upgraded to Office XP for the sheer hell of it being current product?
Not too many, I'd wager.
I couldn't care less if the product went EOL to be honest with you. What I do care about is the product ceasing to work after one year of hassle free use, frocing me to add to Symantecs bottom line through either purchase of new software or renewing a sub. Sorry, but to me thats just not fair. 2002 works just as well on XP as 2003, as will 2004 no doubt.
And as for multiple Symantec products on the same box? Don't get me started on that one.
Good job other companies don't employ these same tactics or the software business would be in even more of an overpriced mess than it already is. How many have upgraded to Office XP for the sheer hell of it being current product?
Not too many, I'd wager.
smeagol said:
I do not like NAV partly for the reasons stated above (ie they don't make it blindingly obvious it is a subscrption, unlike other companies that do) But as has been said before "if you don't like it, don't buy it."
Paul, I totally agree with your viewpoint, although in my opinion your relatives not running AV software on their machines is a little misled. I guess you could argue that a firewall is a better bet, but we'll save that one for another thread, eh?!
With regard to NAV, I'm probably a brainwashed follower in as much as I bought 2000,01 and 02 when I went to XP. The major problem is probably the reseller (in my neighbours case PC World) not telling him that he was effectively buying a product that would only function for a year. Given they hoodwinked him on what sort of processor power he required for what he wanted (and thus selling a ridiculously over capable P4 with an equallly daft 1Gb RAM), its not surprising really. Money grabbing munkehs.
davidy said:
My Norton AV renewal was only £10.50 direct online with Norton, wheres the £30 come from??
Makes you mate (GregE240) even more of a cheapskate, as thats only 2.8p a day
davidy
Mate, I creak when I
walk, thats how tight I am. Heck, I'm careful, alright? And I like a challenge. A fool and his money....
Great. You try and help people out, and this is the thanks you get.
It was for my neighbour, if you had bothered to read the entire thread, not me. My sub to Norton is still valid thanks very much, come renewal perhaps I'll renew my subscrption just to appease whats left of my tattered conscience. I might even sleep better at night, who knows.
It was for my neighbour, if you had bothered to read the entire thread, not me. My sub to Norton is still valid thanks very much, come renewal perhaps I'll renew my subscrption just to appease whats left of my tattered conscience. I might even sleep better at night, who knows.
Chris, point taken mate. I think we may have to agree to disagree on this one. However, when my neighbour bought Norton AV2002, it doesn't exactly have emblazoned all over the box that the product will only last for one year, unless you renew or replace.
As a home user, I would hope you could understand my neighbour's annoyance that software would just cease to function. Aside from AV products such as this, no other software product that is timebombed like this immediately comes to mind (unless its MS related software that is a 120 day licenced preview copy or something).
I was asked to get it working, which I did. During my research into the subscrption process and subsequent success I thought I might share my findings with persons on here. I'm actually regretting doing that now, despite some complimentary e-mails.
As a home user, I would hope you could understand my neighbour's annoyance that software would just cease to function. Aside from AV products such as this, no other software product that is timebombed like this immediately comes to mind (unless its MS related software that is a 120 day licenced preview copy or something).
I was asked to get it working, which I did. During my research into the subscrption process and subsequent success I thought I might share my findings with persons on here. I'm actually regretting doing that now, despite some complimentary e-mails.
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