Telewest broadband contract question

Telewest broadband contract question

Author
Discussion

rumpelstiltskin

Original Poster:

2,805 posts

261 months

Monday 18th August 2003
quotequote all
I had Broadband with Telewest last year and i had a lot of connection problems so i had the modem taken away and everything finished up with them,i recently(2 months ago)decided to give them another try,but,just as a precaution i didn't sign the contract and return it incase i had any other problems.So surprise,surprise im having the same problems plus the internet seems to have changed a lot in as far as the amount of Spam now received,hacking problems,viruses etc,etc.I have firewall,antivirus etc but the little monkeys wherever they are still seem to balls up my PC,the whople internet experience i just find depressing now(except this forum obviously)Anyway i called Telewest to disconnect,they told me ive entered into contract and i have to pay them the 10 months of the contract left?£250!Surely if i didn't sign the contract im not under contract with them?Or am i missing summit?Any help appreciated!:-)
P.S,Never,ever,ever buy anything from Ebuyer.com
Two weeks so far to dispatch something(hard drive) they had in stock,avoid them like the plague,Customer service dont answer you calls just to add to the fun.

>>> Edited by rumpelstiltskin on Monday 18th August 10:38