Why does my internet keep dropping out?

Why does my internet keep dropping out?

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danrc

Original Poster:

2,752 posts

211 months

Sunday 11th July 2010
quotequote all
Every now and again my internet goes down. The icon in the tray shows that it is connected locally but no internet. When i ask it to fix the problem the pc comes back with a problem with the DNS server.

I've googled but am more confused that I ever was.

I connect via a wireless router and am with Talk Talk for my internet.

Thanks for help guys.
Dan

danrc

Original Poster:

2,752 posts

211 months

Monday 12th July 2010
quotequote all
Thanks for the reply guys, I will give it a go the next time it drops off.

I have a feeling it must be the wireless router that is at fault as my phone won't connect to it either sometimes.

danrc

Original Poster:

2,752 posts

211 months

Monday 12th July 2010
quotequote all
.Mark said:
danrc said:
I connect via a wireless router and am with Talk Talk for my internet.
There's your problem. No help I know but I know a few people who have exactly this. They have to reset the router.

Talk Talk even suggested the wireless router should not be next to a wall and that they should sit in the centre of the room to make it work. rolleyes
Hahah this is exactly why I don't want to call Talk Talk.

danrc

Original Poster:

2,752 posts

211 months

Monday 12th July 2010
quotequote all
TonyRPH said:
danrc said:
.Mark said:
danrc said:
I connect via a wireless router and am with Talk Talk for my internet.
There's your problem. No help I know but I know a few people who have exactly this. They have to reset the router.

Talk Talk even suggested the wireless router should not be next to a wall and that they should sit in the centre of the room to make it work. rolleyes
Hahah this is exactly why I don't want to call Talk Talk.
Is it a Talk Talk branded router? Or generic?

Do you have access to it's settings? (I suspect not)

Have you tried my suggestions above when the connection fails?
I've not had chance yet but I will tonight it it does it.

The router is one that talk talk supplied as part of the package. I can't think of the model but it's one that you can put a photo in the front panel to make it less obtrusive. I think you're probably right about the settings, but is it not a case of typing in the address and then putting the user and password in?