Beko dryer not heating

[33q]

Calling any appliance repair people.

Beko hybrid heat pump dryer has stopped heating. I reset the thermostat thinking this may be a quick fix but still not heating. Fitted a new heater and thermostat unit. Still not heating. Checked and I have a live feed to the heater.


Drum turns and it seems to run ok but doesn’t heat the clothes sufficiently to dry them. I checked the current draw and it’s about 450W. Heater is 1kW. It's gets slightly warm but I guess this is from the heat pump only. All filters are clean and the condenser is cold. I can hear the waste water pump working.


I’m out of ideas. It’s only about 3 years old.

Any ideas please?

[dickymint]

Any error codes?

[33q]

No codes at all. It just runs like normal but doesn’t dry. It even finishes its cycle and stops.

[xyz123]

Does it have any sensors that checks how dry the clothes are? Not sure if it's somehow thinking the clothes are almost dry and hence no heating?? Failing that probably the main control board..

[33q]

xyz123 said:

Does it have any sensors that checks how dry the clothes are? Not sure if it's somehow thinking the clothes are almost dry and hence no heating?? Failing that probably the main control board..

It does have a sensor. I've cleaned it.

The odd thing is that there is power to the heater but it's not heating. OK the old one may have been faulty althoug it looks ok and the new one may be duff but that's pushing things a bit.

Thanks....I will keep looking

[Discendo Discimus]

I had the same issue and just had to replace the TOC (thermal cutout) / Thermostat.
It's something you can test with a multimeter and there should be a part number or code on it so you get one that's like for like.

Two screws and an electrical connector or two and it should be back up and running.

[33q]

Where is the TOC located please. There are 2 stats on top of the heater that have been replaced as the whole unit

Thanks

[Keypad]

Our (very) elderly ordinary (ie not heat pump) tumble drier did exactly this recently.

Current draw was commensurate with the motor only running, no draw for the heater element. But on examination, the heater elment looked OK.

The condensate tank was empty & the float mechaism looked good.
The fluff filter also seemed OK.

There was also a condenser unit, which looked like a rectangular tube, that was partially blocked although it didn't look too bad. The instructions say to hose it out every month. Mrs K advised it hadn't been done on 20 years. I also cleaned out as far as I could the housing it fits into & the drier now runs "better than ever", according to SWMBO.

Does your drier have something similar that may benefit from a hosepipe?

[Discendo Discimus]

33q said:

Where is the TOC located please. There are 2 stats on top of the heater that have been replaced as the whole unit

Thanks

Ah I believe TOC is just another way of saying thermostat. If they've been replaced it'll be something else.