New Help Line from Noble
Discussion
Have others seen the new technical help line from Noble. Not a move that is Likely from a company that is not thinking positively. Not perhaps a move that will change the minds of those that doubt Noble's surviveability but a tick in the box for those that are waiting for further good news.
mailto:technical@noblecars.com
mailto:technical@noblecars.com
!And I quote
"We are aware of some discomfort regarding the availability and continuing supply of parts for our Noble M12/400 models.
We at Noble Automotive are committed to our clients and are dedicated to ensure that, wherever possible, parts are stocked and that supply is maintained and readily available from our franchised dealers.
We strongly feel that one of the benefits of Noble ownership should include personal contact and the ability to communicate directly with the factory. However, whilst in theory, this is clearly a preferred and beneficial scenario; it is unfortunately in reality, due to our small staffing levels, a difficult one to maintain. We are anxious to address this issue and therefore have established a technical advice and support service on-line.
If you have any technical enquiries or parts supply problems these should be addressed to technical@noblecars.com we will endeavour to respond to your enquiries within 24 hours.
We appreciate and value your support and custom and would welcome any feedback you may wish to leave via this site. It is our intention to improve all aspects of Noble ownership experience and to ensure that being a member of the 'Nobility' is a pleasure."
Very positive and nice to see the recognition of the Nobility.
worty
and Baldy is the new parts manager
"We are aware of some discomfort regarding the availability and continuing supply of parts for our Noble M12/400 models.
We at Noble Automotive are committed to our clients and are dedicated to ensure that, wherever possible, parts are stocked and that supply is maintained and readily available from our franchised dealers.
We strongly feel that one of the benefits of Noble ownership should include personal contact and the ability to communicate directly with the factory. However, whilst in theory, this is clearly a preferred and beneficial scenario; it is unfortunately in reality, due to our small staffing levels, a difficult one to maintain. We are anxious to address this issue and therefore have established a technical advice and support service on-line.
If you have any technical enquiries or parts supply problems these should be addressed to technical@noblecars.com we will endeavour to respond to your enquiries within 24 hours.
We appreciate and value your support and custom and would welcome any feedback you may wish to leave via this site. It is our intention to improve all aspects of Noble ownership experience and to ensure that being a member of the 'Nobility' is a pleasure."
Very positive and nice to see the recognition of the Nobility.
worty
and Baldy is the new parts manager
Edited by worty on Wednesday 2nd April 21:03
imclueless said:
Lee must have really upset them. Not a mention of his name on the website (I did a man look - so there might be a mention somewhere)
Glad to see the M15 still on the site
Well spotted imclueless. Not only that but the website now mentions the M600 and the M15C that are in design and testing phase.Glad to see the M15 still on the site
Edited by imclueless on Thursday 3rd April 08:28
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