Workstation wont recognise new RAM
Discussion
Hi people,
Got a HP xw9300 machine with 2 X dual core processors that we use for some video editing and graphics work. Up until this week we had been getting by with 2GB of RAM, which is arranged in the slots in 4 x 512MB sticks. The new RAM I have purchased is the correct speed and spec, as recommended by HP, but in 2 x 1GB sticks. No matter what arrangement i try with different pairs in different number slots, I cant get the machine to recognise any more than 2GB RAM. Any ideas why??
The machine has ATI radeon graphics cards and matrox video cards if this helps.
Got a HP xw9300 machine with 2 X dual core processors that we use for some video editing and graphics work. Up until this week we had been getting by with 2GB of RAM, which is arranged in the slots in 4 x 512MB sticks. The new RAM I have purchased is the correct speed and spec, as recommended by HP, but in 2 x 1GB sticks. No matter what arrangement i try with different pairs in different number slots, I cant get the machine to recognise any more than 2GB RAM. Any ideas why??
The machine has ATI radeon graphics cards and matrox video cards if this helps.
sevros1981 said:
Hi people,
Got a HP xw9300 machine with 2 X dual core processors that we use for some video editing and graphics work. Up until this week we had been getting by with 2GB of RAM, which is arranged in the slots in 4 x 512MB sticks. The new RAM I have purchased is the correct speed and spec, as recommended by HP, but in 2 x 1GB sticks. No matter what arrangement i try with different pairs in different number slots, I cant get the machine to recognise any more than 2GB RAM. Any ideas why??
The machine has ATI radeon graphics cards and matrox video cards if this helps.
How much RAM does the two graphics cards have? If you are using a 32bit operating system you are limited to 4GB and that includes the RAM on G/cards.Got a HP xw9300 machine with 2 X dual core processors that we use for some video editing and graphics work. Up until this week we had been getting by with 2GB of RAM, which is arranged in the slots in 4 x 512MB sticks. The new RAM I have purchased is the correct speed and spec, as recommended by HP, but in 2 x 1GB sticks. No matter what arrangement i try with different pairs in different number slots, I cant get the machine to recognise any more than 2GB RAM. Any ideas why??
The machine has ATI radeon graphics cards and matrox video cards if this helps.
tballs.Road2Ruin said:
sevros1981 said:
Hi people,
Got a HP xw9300 machine with 2 X dual core processors that we use for some video editing and graphics work. Up until this week we had been getting by with 2GB of RAM, which is arranged in the slots in 4 x 512MB sticks. The new RAM I have purchased is the correct speed and spec, as recommended by HP, but in 2 x 1GB sticks. No matter what arrangement i try with different pairs in different number slots, I cant get the machine to recognise any more than 2GB RAM. Any ideas why??
The machine has ATI radeon graphics cards and matrox video cards if this helps.
How much RAM does the two graphics cards have? If you are using a 32bit operating system you are limited to 4GB and that includes the RAM on G/cards.Got a HP xw9300 machine with 2 X dual core processors that we use for some video editing and graphics work. Up until this week we had been getting by with 2GB of RAM, which is arranged in the slots in 4 x 512MB sticks. The new RAM I have purchased is the correct speed and spec, as recommended by HP, but in 2 x 1GB sticks. No matter what arrangement i try with different pairs in different number slots, I cant get the machine to recognise any more than 2GB RAM. Any ideas why??
The machine has ATI radeon graphics cards and matrox video cards if this helps.
Alex said:
Road2Ruin said:
sevros1981 said:
Hi people,
Got a HP xw9300 machine with 2 X dual core processors that we use for some video editing and graphics work. Up until this week we had been getting by with 2GB of RAM, which is arranged in the slots in 4 x 512MB sticks. The new RAM I have purchased is the correct speed and spec, as recommended by HP, but in 2 x 1GB sticks. No matter what arrangement i try with different pairs in different number slots, I cant get the machine to recognise any more than 2GB RAM. Any ideas why??
The machine has ATI radeon graphics cards and matrox video cards if this helps.
How much RAM does the two graphics cards have? If you are using a 32bit operating system you are limited to 4GB and that includes the RAM on G/cards.Got a HP xw9300 machine with 2 X dual core processors that we use for some video editing and graphics work. Up until this week we had been getting by with 2GB of RAM, which is arranged in the slots in 4 x 512MB sticks. The new RAM I have purchased is the correct speed and spec, as recommended by HP, but in 2 x 1GB sticks. No matter what arrangement i try with different pairs in different number slots, I cant get the machine to recognise any more than 2GB RAM. Any ideas why??
The machine has ATI radeon graphics cards and matrox video cards if this helps.
Alex said:
Actually, I was wrong, my system has 8GB RAM:
Manufacturer: MESH Computers
Rating: 5.5 Windows Experience Index: Unrated
Processor Intel(R) Core(TM)2 Quad CPU Q45O @ 2.66GHz 2.67 GHz
Memory (RAM): 8.00 GB
System type: 32-bit Operating System
One of the updates for 32 bit Vista changed it so that it reports the total RAM in the system but you still have the usual 32 bit addressing limitations. Manufacturer: MESH Computers
Rating: 5.5 Windows Experience Index: Unrated
Processor Intel(R) Core(TM)2 Quad CPU Q45O @ 2.66GHz 2.67 GHz
Memory (RAM): 8.00 GB
System type: 32-bit Operating System
cyb said:
Alex said:
Actually, I was wrong, my system has 8GB RAM:
Manufacturer: MESH Computers
Rating: 5.5 Windows Experience Index: Unrated
Processor Intel(R) Core(TM)2 Quad CPU Q45O @ 2.66GHz 2.67 GHz
Memory (RAM): 8.00 GB
System type: 32-bit Operating System
One of the updates for 32 bit Vista changed it so that it reports the total RAM in the system but you still have the usual 32 bit addressing limitations. Manufacturer: MESH Computers
Rating: 5.5 Windows Experience Index: Unrated
Processor Intel(R) Core(TM)2 Quad CPU Q45O @ 2.66GHz 2.67 GHz
Memory (RAM): 8.00 GB
System type: 32-bit Operating System
Posting in this thread as I have a similar problem.
XP Home
ABIT AA8XE Motherboard
2x512 DDR2 Corsair
2x1Gb DDR2 Axus, Aceus... something A-ish...
PC won't recognise the old 2x512 RAM I have put into the slave but does recognise the new2x1Gb I've placed into the slots where the 512 was...
GC is a measly 512 so shouldn't interfere.
XP Home
ABIT AA8XE Motherboard
2x512 DDR2 Corsair
2x1Gb DDR2 Axus, Aceus... something A-ish...
PC won't recognise the old 2x512 RAM I have put into the slave but does recognise the new2x1Gb I've placed into the slots where the 512 was...
GC is a measly 512 so shouldn't interfere.
sevros1981 said:
so.... anyone have any ideas why my bios and system information both say I only have 2GB when I have 4 inside the machine?
You may well have the exact HP spec memory, but unless its HP Memory, then there is a very very good chance that it will not be reconised. If your new sticks are not seen in Bios, and you have paired correctly that is a very good indication of your identical spec ram sticks not been compatable. Ho-hum
Ex HP Engineer, used to get called out regularly for this, happens on the vast majority of HP Servers.
Some people are lucky and their cheaper non HP branded ram works.
Make sure your running the latest Bios for your machine.
Try borrowing two more HP Sticks to proove.
Edited by 69 coupe on Wednesday 2nd June 15:11
Edited by 69 coupe on Wednesday 2nd June 15:14
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