Accountant : £30 + vat to post a letter recorded delivery!

Accountant : £30 + vat to post a letter recorded delivery!

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amir_j

Original Poster:

3,579 posts

202 months

Wednesday 24th February 2010
quotequote all
The cheek of some people! Accountant needed a p46 so filled in and posted it off recorded delivery as contains pretty much every piece of identify information, asked him to send on recorded too.

Get an email back saying unfortunately there isn't a post office nearby so will be £30 + vat or if not first class as per usual.

His nearest post office is: 0.6 miles away according to royal mail, with another 1.1 miles, 1.2 miles, 1.4 miles....

For fks sakes- what is wrong with these people! Will print off and send myself.

rpguk

4,465 posts

285 months

Wednesday 24th February 2010
quotequote all
There's also the waiting around in the queue and the inconvenience of having to go in the first place. Could easily take half an hour and at £30 that's not too bad - I can't see him profiteering from it (unless he has a load to send of course).

I can see why you take offence though, if it was a one off I'd hope they'd do it as a goodwill gesture rather then be petty and charge for it.

Anyway, sounds like it's a charge to put people off rather then make money so by printing out and doing it yourself everyone's a winner


Edited by rpguk on Wednesday 24th February 19:46

amir_j

Original Poster:

3,579 posts

202 months

Wednesday 24th February 2010
quotequote all
1) would be done by admin tea staff at basic wage, say 15 min walk there and back, 30 min queue, see my point?
2) I pay him more than enough- one man company with straight forward consultancy invoices, no stock etc All my expenses etc are well organised so he has little to do for the amount I pay him yearly when worked out at an average hourly charge.

Its a one off letter with sensitive info, so not me being particularly demanding.

Roofas

219 posts

173 months

Wednesday 24th February 2010
quotequote all
Ahhh accountants, don't you just love 'em? When I first started out with a proper accountant I had a few meetings with him, all very jovial as he had done my dad's accounts for donkeys years, and then a couple of weeks later was hit by a £330 bill - the wker didn't tell me he was charging for them and by the minute! Needless to say, I dispensed of his 'services'.

Simpo Two

85,552 posts

266 months

Wednesday 24th February 2010
quotequote all
Roofas said:
When I first started out with a proper accountant I had a few meetings with him, all very jovial as he had done my dad's accounts for donkeys years, and then a couple of weeks later was hit by a £330 bill - the wker didn't tell me he was charging for them and by the minute! Needless to say, I dispensed of his 'services'.
It's remarkable how accountants and solicitors can get away with this. For any other kind of work you'd get a quote first, then decide whether to proceed. And any extras would be agreed first. These guys just set the taxi meter running and get away with it... can you imagine your wedding photographer sending an invoice that includes 'Phone call £10'? You'd get laughed out of town.

Chipper

1,314 posts

218 months

Wednesday 24th February 2010
quotequote all
Does the £30 charge include the price of the recorded delivery charge ?

amir_j

Original Poster:

3,579 posts

202 months

Wednesday 24th February 2010
quotequote all
should hope so (2 a4 papers folded in half into normal envelope so will cost £1.14)

Chipper

1,314 posts

218 months

Wednesday 24th February 2010
quotequote all
Personally I don't think your accountant is taking the piss charging £30. In fact if he personally has to take the letter to post it then the charge seems totally reasonable.

Mr Overheads

2,442 posts

177 months

Wednesday 24th February 2010
quotequote all
Chipper said:
Personally I don't think your accountant is taking the piss charging £30. In fact if he personally has to take the letter to post it then the charge seems totally reasonable.
I agree, in a service based business, he could easily have another meeting in that 30minutes and earn far more than £30. As said above it's more a charge to put you off than profiteering.

darreni

3,803 posts

271 months

Wednesday 24th February 2010
quotequote all
amir_j said:
1) would be done by admin tea staff at basic wage, say 15 min walk there and back, 30 min queue, see my point?
2) I pay him more than enough- one man company with straight forward consultancy invoices, no stock etc All my expenses etc are well organised so he has little to do for the amount I pay him yearly when worked out at an average hourly charge.

Its a one off letter with sensitive info, so not me being particularly demanding.
Even if it is done by admin staff, £30 seems reasonable.

What he pays staff & what he charges them out to clients are two very different things.


We deal with a local trust company, Directors time is charged at £230 an hour & admin staff at £117 an hour.

Is he not local enough for you to drop by & collect?