Electronically verified

[tali1]

I have invested in equity funds with Hargreaves Landsdowne just recently -they have asked for no proof of ID as it will be electronically verified- nice and simple
Why can't the banks to this??-i have numerous accounts(including several credit cards and a mortgage) with Halifax and everytime i have opened a new one or tried even transferring to another of their accounts they want ID , they want by bloody inside leg measurements.Quite frankly , just to avoid the hassle i would give them my fingerprints and DNA
Is this money laundering excessive ID nonsense typical of banks or is it just Halifax who are OTT??- but if Hargreaves Landsdowne can electronically verify a new customer - why can't Halifax electronically verify an existing one???
Or perhaps there is method to the madness?

[ymwoods]

Well last year they would not let me set up the pin-code to use online banking in-branch without ID...yet on presenting a cheque and her seeing that my signiture was different from the one on her screen, she let me change the signiture associated with my bank account!

I thought that was a little potty.

[Stu R]

I'm guessing they have nowhere near the volume of people using their services, and nowhere near the same levels of risk from fraudulent behaviour. Personally, I couldn't give a monkeys about the security. I'd far rather suffer a minute or two of inconvenience when calling to properly identify myself, than risk someone falsely accessing my account or the services related to it. I've yet to have it become a problem, aside of once recently where my credit card was blocked because it didn't match my usual spending pattern, nothing a quick call couldn't resolve and the transaction was processed immediately after.

I fail to see the big deal really. Criminals are getting smarter, and people are seemingly getting more stupid.

[tali1]

Stu R said:

I'm guessing they have nowhere near the volume of people using their services, and nowhere near the same levels of risk from fraudulent behaviour. Personally, I couldn't give a monkeys about the security. I'd far rather suffer a minute or two of inconvenience when calling to properly identify myself, than risk someone falsely accessing my account or the services related to it. I've yet to have it become a problem, aside of once recently where my credit card was blocked because it didn't match my usual spending pattern, nothing a quick call couldn't resolve and the transaction was processed immediately after.

I fail to see the big deal really. Criminals are getting smarter, and people are seemingly getting more stupid.

I'm not arguing about security per se- but the wrong use of it - why can it be electronically verified by one organisation but not another??
Like i said i am more than happy to be fingerprinted.It is annoying when i am a long standing customer of two decades with numerous accounts and then have to go thru the whole rigmarole .And i don't always carry my driving licence and passport with me.
I'm just wondering whether Halifax are more stricter than other banks?

[Somewhatfoolish]

Some banks can do this. It relies upon you being on the electoral roll, basically. Blame the FSA NOT the banks.

I had a good laugh today at the HSBC @ Moorgate. The business account manager (who, as *someone* from there will be reading this I might as well mention was an excellent chap with a good sense of humour) said I was the most challenging customer to open a simple business account for he'd ever had, which I'm taking as something of a complement - spent pretty much about four hours there

Edited by Somewhatfoolish on Monday 15th March 18:48

[tali1]

Somewhatfoolish said:

Some banks can do this. It relies upon you being on the electoral roll, basically. Blame the FSA NOT the banks.

I had a good laugh today at the HSBC @ Moorgate. The business account manager (who, as *someone* from there will be reading this I might as well mention was an excellent chap with a good sense of humour) said I was the most challenging customer to open a simple business account for he'd ever had, which I'm taking as something of a complement - spent pretty much about four hours there

Edited by Somewhatfoolish on Monday 15th March 18:48

Numpties at Halifax have my DOB wrong on 1 account and on all the others accounts i was listed as different people on each one!
I have only moved house 2 times in 41 years can't see why electoral roll should be prob for me