Reformatting Acer Extensa 5620Z

[Pixel-Snapper]

My almost 2 year old Extensa lapdancer has been running as slow as a mule recently and to nail the coffin down caught a virus on Tuesday. So off I trot to find the OS and reboot discs, however they are nowhere to be found in the office!.

So how am I able to reformat and start all over again without the discs?

Ive tryed the ALT + F10 factory reset but all that seemed to do was re install my C drive, still runs like a sake of shhhite.

Any help would be great or should I just chuck it out the window and demand a new one from the gaffer.

Thanks in Advance.

P-S

[Morningside]

What OS are you running?

Some machines have a key combination to create backup disks. (F11?).

[Fletch79]

http://support.acer-euro.com/drivers/notebook/ex_5...

Drivers at link above
Get your hands on a OS disc and do a reinstall

[Pixel-Snapper]

Thanks guys will try and get hold of some operating disc and try the F11 and drivers thing.

[Morningside]

Before reformatting your drive have you downloaded and run any anti-virus programs?

Do you have ANY anti virus program running at the moment?


Spybot Search and Distroy, Malwarebytes Anti-Malware to name a couple.

Edited by Morningside on Friday 9th July 12:36

[TonyRPH]

Pixel-Snapper said:

My almost 2 year old Extensa lapdancer has been running..

So much for the laptop, now tell us more about the lapdancer.

And this thread is useless without pics.

ETA: and I hope the "2" is a typo lol!

Edited by TonyRPH on Friday 9th July 13:15

[Pixel-Snapper]

Did a factory reset (ALT + F10) and have run AVG anti-virus now, hadnt realised that the Norton anti-virus software ran out aswell.

AVG isn't showing any viruses currently but still running quite slow if I have a couple of programs running.

Think it might be time for a fresh operating system..

[GlenMH]

How much RAM has it got?
A couple of gig module is only 30 or so quid now and makes a massive difference.

2 years old? Does that mean it is on Vista? W7 is supposed to be a lot better.

Otherwise Ubuntu is a good shout if you haven't got anything that must run on Windows.

Edited by GlenMH on Monday 12th July 13:44

[Morningside]

AVG - A lot of people have wandered away from their later offering ... for being too slow.

Try AVAST!

What else are you running or have installed? Do you have any annoying toolbars (yahoo etc). Also as I said, try Spybot and Malwarebytes.

Then after all that do a Defrag.