Parking Eye taking me to a small claims court
Discussion
Countdown said:
Trabi601 said:
I'm not sure how people manage to get themselves into such a situation - especially those with multiple tickets!
My working life over the past decade has involved parking in retail parks, supermarket car parks, motorway service areas - all the kind of places people seem to collect tickets from.
I've had a couple from service areas, but a quick email to the parking provider from my company email address has seen them dropped immediately. Perhaps it's because I reply the day I get the letter, politely but firmly.
Mind you, I am one of those sensible types who realises that most car parks have some kind of restriction on them, so check what it is and ensure I don't go against the rules.
Life is much easier if you read the (usually very obvious signage) and avoid breaking the rules, rather than chasing around trying to duck out of the charge later.
Same here. I'm alsoresponsible for parking at some of our sites. The selfishness of some people fails to surprise me any more. As a result of this we've contracted out parking management to a private company.My working life over the past decade has involved parking in retail parks, supermarket car parks, motorway service areas - all the kind of places people seem to collect tickets from.
I've had a couple from service areas, but a quick email to the parking provider from my company email address has seen them dropped immediately. Perhaps it's because I reply the day I get the letter, politely but firmly.
Mind you, I am one of those sensible types who realises that most car parks have some kind of restriction on them, so check what it is and ensure I don't go against the rules.
Life is much easier if you read the (usually very obvious signage) and avoid breaking the rules, rather than chasing around trying to duck out of the charge later.
Apart from that one time, I seem to have been extremely lucky, by.
Always looking at the signage to see what the maximums are.
Not parking where is says 'NO PARKING'
Not parking on yellow lines.
Not parking on what is clearly Private property, even when its a weekend or half empty.
Going somewhere else if there are no free (Non disabled/ P&C) spaces in that car park.
It aint exactly hard - unless you deliberately try not doing it (as I did).
rscott said:
I received a letter a couple of days later saying they'd cancelled the ticket as a goodwill gesture but to make sure I paid next time!
Had the same thing from IOW council after I won an appeal against them. They claimed their parking womble walked all around the car to check if I had a ticket. Not only had he not, as the ticket was in the front window, but I'd seen and watched him not do it.surveyor_101 said:
<snip>What you say is true for about that some people don't check. But you can't got legal on people on land you don't have land owner authority on. Many of the operators cases falls to pieces when challenged on inspected.<snip>
Does the person know at the time of parking that the PPC don't have landowner authority? Or do they chance it and then look for loopholes when they get caught?Countdown said:
Does the person know at the time of parking that the PPC don't have landowner authority? Or do they chance it and then look for loopholes when they get caught?
\Don't even need to do that.
Simple google will throw up forums with details of people who have already had tickets and the many flaws in the PPC case.
In our POPLA appeal against parking eye they have removed half the signs on their site plan, some photos of signs even say sign removed 14th Dec 2014!!! They used a land owner contract from the old owner that looked like a 7 year olds homework that had been eaten by a dog, and spat out.
Most of them are so dum its not funny. We have had letters offering appeals when they don't offer POPLA for 3 years. They won't respond or admit their mistake.
We have had tickets when the hotel new we were and guest and the ticket machine was awaiting repair from the PPC, they must issue tonnes of tickets for that as we had tickets for others in the same envelope.
Honestly if they had even a remote chance of getting even some of their ducks in a row, it would be hard to win against them.
They employ monkeys and pay peanuts, send out letters and signs that often don't make sense. Its a numbers game spend little money and hope enough people poo themselves and pay up.
We had a member of staff overstay at a home base with 90min limit. Sent them an appeal showing he bought a kitchen and despite saying on the phone they don't bend rules even for that. Guess what my staff member told home base who said they couldn't get involved and told them he was canceling his kitchen. Got a letter the next day saying ticket canceled thanks for using home base.!
Edited by surveyor_101 on Wednesday 31st August 19:05
Trabi601 said:
I'm not sure how people manage to get themselves into such a situation - especially those with multiple tickets!
My working life over the past decade has involved parking in retail parks, supermarket car parks, motorway service areas - all the kind of places people seem to collect tickets from.
I've had a couple from service areas, but a quick email to the parking provider from my company email address has seen them dropped immediately. Perhaps it's because I reply the day I get the letter, politely but firmly.
Personally, I've only had two private parking tickets, both the result of "double dipping" ANPR cameras and the tracker on my car proved as such.My working life over the past decade has involved parking in retail parks, supermarket car parks, motorway service areas - all the kind of places people seem to collect tickets from.
I've had a couple from service areas, but a quick email to the parking provider from my company email address has seen them dropped immediately. Perhaps it's because I reply the day I get the letter, politely but firmly.
However, I manage a fleet of around 7000 vehicles so deal with these on a daily basis and I've seen every trick in the book that the PPCs try. I've won hundreds of POPLA cases to the point that a number of PPC no longer submit their evidence pack, or even cancel the ticket at the first soft appeal.
I see tickets being issued for stopping on fake double red lines, tickets being issued on public streets, faked evidence photos, ghost ticketing where the ticket is placed on the screen, photographed and removed, tickets issued in contravention of the equalities act, and tickets allegedly issued on vehicles that haven't even been registered yet - that last one is even going to court.
The whole industry is rotten to the core, from the to the very top at DVLA and even the government.
Private parking can be controlled much more fairly through P&D or pay on exit, but that isn't a profitable business model.
surveyor_101 said:
That means the public are being fleeced and landowners like Some in here who have a genuine problem, struggle to enforce their own land as the PPC operate in a way that brings the whole Indusrty in disrepute.
An excellent summary of the whole sorry saga. :thimbup:It's not just doctoring time stamps. There are plenty of other dirty tricks as mentioned below.
S11Steve said:
I see tickets being issued for stopping on fake double red lines, tickets being issued on public streets, faked evidence photos, ghost ticketing where the ticket is placed on the screen, photographed and removed, tickets issued in contravention of the equalities act, and tickets allegedly issued on vehicles that haven't even been registered yet - that last one is even going to court.
You forgot to include knowingly failing to obtain planning permission where required. 
And once it gets to court you can add:
- False witness statements.
- Contracts which are heavily redacted to deliberately conceal pertinent information.
- Contracts with the wrong party.
- Contracts which are not relevant to the date of the PCN.
- Adding costs which have not been incurred.
- Adding costs which are not allowable in a Small Claims Track case.
S11Steve said:
The whole industry is rotten to the core, from the to the very top at DVLA and even the government.
All that has happened is the ex-clampers are wearing suits and working from a more upmarket office block. The newer kids on the block have realised it's a licence to print money and have jumped on the bandwagon.If the industry operated in a fully ethical/legal way then there would be far fewer issues. Those who deliberately stick two fingers up would have nowhere to hide. As it stands, the innocent get their pockets picked.
S11Steve said:
Private parking can be controlled much more fairly through P&D or pay on exit, but that isn't a profitable business model.
If there was a process whereby the landowner was compelled to pay the motorist a sum equal to that demanded by their contracted PPC for a defective /unenforceable PCN, my bet is that we would see a marked change in parking management practices. As it is the landowner has little incentive to rein it an unscrupulous PPC. It's only a few retailers who are finding that p
g off genuine spending customers is not good either for PR or their profits when those customers vote with their feet.I have just come back from london and stayed in hotel with parking eye monitoring.
Why do the hotel not give me proof that I entered my reg as a guest, I took photos of the terminal. I has no proof I that I registered parking. If parking eye gave a toss they would issue this.
I had paid for a room with parking when I arrived the carpark was full. I parked near the entrance which states its was a clamping zone (not sure if that a heathrow bylaw)
Lady on the desk said conference ended at 9pm and I could move my car after that. Even then I found one space!
Not a cut and dry case of pee taking just the hotel overfilling and parking eye making it difficult to prove I registered my car.
Why do the hotel not give me proof that I entered my reg as a guest, I took photos of the terminal. I has no proof I that I registered parking. If parking eye gave a toss they would issue this.
I had paid for a room with parking when I arrived the carpark was full. I parked near the entrance which states its was a clamping zone (not sure if that a heathrow bylaw)
Lady on the desk said conference ended at 9pm and I could move my car after that. Even then I found one space!
Not a cut and dry case of pee taking just the hotel overfilling and parking eye making it difficult to prove I registered my car.
PurpleMoonlight said:
I currently have two unknown cars parked in my marked office spaces, out of nine that are mine.
The law should provide me with a quick and easy way to combat this but it doesn't, the banning of clamping has made it a free for all for the selfish scum that prevail.
It does block them in an place notes saying to contact you.The law should provide me with a quick and easy way to combat this but it doesn't, the banning of clamping has made it a free for all for the selfish scum that prevail.
Failing that get pop up posts and its lawful to put these up and offer to release for free.
Have you plaed notices showing its a private carpark and cease and desist from parking.
I normally found a filled out dvla request for keepers normally sort any but the most determined idiot.
Edited by surveyor_101 on Tuesday 6th September 13:52
surveyor_101 said:
I have just come back from london and stayed in hotel with parking eye monitoring.
Why do the hotel not give me proof that I entered my reg as a guest, I took photos of the terminal. I has no proof I that I registered parking. If parking eye gave a toss they would issue this.
I had paid for a room with parking when I arrived the carpark was full. I parked near the entrance which states its was a clamping zone (not sure if that a heathrow bylaw)
Lady on the desk said conference ended at 9pm and I could move my car after that. Even then I found one space!
Not a cut and dry case of pee taking just the hotel overfilling and parking eye making it difficult to prove I registered my car.
Really? Do Parking Eye operate the hotel?Why do the hotel not give me proof that I entered my reg as a guest, I took photos of the terminal. I has no proof I that I registered parking. If parking eye gave a toss they would issue this.
I had paid for a room with parking when I arrived the carpark was full. I parked near the entrance which states its was a clamping zone (not sure if that a heathrow bylaw)
Lady on the desk said conference ended at 9pm and I could move my car after that. Even then I found one space!
Not a cut and dry case of pee taking just the hotel overfilling and parking eye making it difficult to prove I registered my car.
PurpleMoonlight said:
I currently have two unknown cars parked in my marked office spaces, out of nine that are mine.
The law should provide me with a quick and easy way to combat this but it doesn't, the banning of clamping has made it a free for all for the selfish scum that prevail.
If the clamping industry hadn't behaved like selfish scum, then clamping probably wouldn't have been banned.The law should provide me with a quick and easy way to combat this but it doesn't, the banning of clamping has made it a free for all for the selfish scum that prevail.
The problems are the same, the industry doesn't self regulate as it's should.
Criminals can start a ppc with £100 and name and send threatening letters to people.
If th industry didn't alllow rogues to take the pee as with clamping it wouldn't ruin it for people who have a genuine need to manage their land.
We need accoountabilty and a regulator that they all have to play ball with or else.
Bpa is a waste of space and popla is a bit hit or miss but definitely the industries only saving grace.
However if a company loses appeals time and time again why do bpa and popla still allow the to issue tickets at the at site.
It's like if you can find a hole in there case ok but everyone just has to pay.
Criminals can start a ppc with £100 and name and send threatening letters to people.
If th industry didn't alllow rogues to take the pee as with clamping it wouldn't ruin it for people who have a genuine need to manage their land.
We need accoountabilty and a regulator that they all have to play ball with or else.
Bpa is a waste of space and popla is a bit hit or miss but definitely the industries only saving grace.
However if a company loses appeals time and time again why do bpa and popla still allow the to issue tickets at the at site.
It's like if you can find a hole in there case ok but everyone just has to pay.
surveyor_101 said:
Jobbo said:
eally? Do Parking Eye operate the hotel?
no they operate the parking there and claim to clamp! Which I didnt think they could do .I know you deal with dozens of issues with Parking Eye but this time it's definitely the hotel at fault if they sell you parking but don't have space. And you're complaining but haven't received a ticket or been clamped.
Perik Omo said:
It's front page news in the today's Letchworth edition of the Comet local newspaper, here's a link but you might need to register to see it.
http://edition.pagesuite-professional.co.uk//launc...
This is the actual article, rather than a subscription page.http://edition.pagesuite-professional.co.uk//launc...
http://www.thecomet.net/news/are_letchworth_car_pa...
And it's just about whether the cameras had planning permission or not, not about whether they're enforceable.
surveyor_101 said:
It does block them in an place notes saying to contact you.
Failing that get pop up posts and its lawful to put these up and offer to release for free.
Have you plaed notices showing its a private carpark and cease and desist from parking.
I normally found a filled out dvla request for keepers normally sort any but the most determined idiot.
I believe that technically it is just as illegal to block someone in as it is to clamp them. In addition why should someone go to the expense of installing pop up posts in their own car park, which then mean they have to pop them up so they can park, and pop them up when they go out.Failing that get pop up posts and its lawful to put these up and offer to release for free.
Have you plaed notices showing its a private carpark and cease and desist from parking.
I normally found a filled out dvla request for keepers normally sort any but the most determined idiot.
Edited by surveyor_101 on Tuesday 6th September 13:52
It would be much simpler if people didnt park where they werent allowed too.
rscott said:
If the clamping industry hadn't behaved like selfish scum, then clamping probably wouldn't have been banned.
Correct. I went to a concert in London four or five years ago. My builder friend drove, and we parked in a quiet industrial estate just round the corner from the venue. There were no lines on the roads and no visible signs. This one - https://www.google.co.uk/maps/place/o2+Forum+Kenti...
When we returned after the gig (11.30ish) we had a clamp on the van, and previously invisible signs on the lamp-posts had been turned round to say No Parking. Unfortunately for the d
heads who placed the clamp, he had an angle grinder in the back of the van. He was obviously expecting some comeback, but nothing ever happened. I presume that they could afford to lose the occasional clamp on the basis that all the other poor bds that got caught coughed up £200 each. Chrisgr31 said:
I believe that technically it is just as illegal to block someone in as it is to clamp them. In addition why should someone go to the expense of installing pop up posts in their own car park, which then mean they have to pop them up so they can park, and pop them up when they go out.
It would be much simpler if people didnt park where they werent allowed too.
Can't imagine anyone would charge you, driver would have explain trespass effectively wouldn't they. I blocked a car in my parking and I was charged with obstruction of their vehicle.It would be much simpler if people didnt park where they werent allowed too.
Leave a note saying you couldn't park anywhere as they are in your space and stop are happy to move your car on return.
Chrisgr31 said:
surveyor_101 said:
It does block them in an place notes saying to contact you.
Failing that get pop up posts and its lawful to put these up and offer to release for free.
Have you plaed notices showing its a private carpark and cease and desist from parking.
I normally found a filled out dvla request for keepers normally sort any but the most determined idiot.
I believe that technically it is just as illegal to block someone in as it is to clamp them. In addition why should someone go to the expense of installing pop up posts in their own car park, which then mean they have to pop them up so they can park, and pop them up when they go out.Failing that get pop up posts and its lawful to put these up and offer to release for free.
Have you plaed notices showing its a private carpark and cease and desist from parking.
I normally found a filled out dvla request for keepers normally sort any but the most determined idiot.
Edited by surveyor_101 on Tuesday 6th September 13:52
It would be much simpler if people didnt park where they werent allowed too.
Anyone that doesn't install a gate or access device on their land is asking for trouble. It doesn't have to be an automatic gate, but it should have a large "no parking" sign and warning that the gate will be closed. We have one on the building we work in not only to protect from unwanted cars but also to stop the kindly peg/heather selling community from visiting as well.
sugerbear said:
It would be easier if people and businesses also didn't have to install doors to protect their property as well. It would be much simpler if people didn't just wander onto property and then abuse the owners good nature by sitting on their sofa and having a nice nap in their bed.
Anyone that doesn't install a gate or access device on their land is asking for trouble. It doesn't have to be an automatic gate, but it should have a large "no parking" sign and warning that the gate will be closed. We have one on the building we work in not only to protect from unwanted cars but also to stop the kindly peg/heather selling community from visiting as well.
It might work for your building, I can guarantee you it doesn't work for lots of sites. To give you just one example - we have a depot which has a shared car park with 9 other units. Each unit has a certain number of parking places reserved for them/their cutsomers. Each place has a signpost identifying which unit it belongs to. The car park needs to be open access because customers for different businesses go in and out all the time. You would probably need 10 people sitting in one cabin at the site entrance for 24 hours.Anyone that doesn't install a gate or access device on their land is asking for trouble. It doesn't have to be an automatic gate, but it should have a large "no parking" sign and warning that the gate will be closed. We have one on the building we work in not only to protect from unwanted cars but also to stop the kindly peg/heather selling community from visiting as well.
The majority of people are able to read the signs and comply with requests. But, given the location of the site, you will regularly get chancers who want free parking rather than park in the NCP 50 yards away. So a member of staff turns up and there's no parking space for him, purely because some selfish twunt has decided to risk it. Such selfish twunts used to be the exception rather than the rule but it seems to becoming a regular thing.
Some of the Unit tenants solve the problem by using these to move them - doubt it does the undersides of the car much good!
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