I want to take legal action — PCP Finance
Discussion
hornetrider said:
I'm curious as to how the finance deal was constructed for you to be that far behind the game that you're 4k in the hole. You've paid a deposit and 18 months payments yet still owe £11.5k. Was it a small deposit and a big balloon?
Deposit was one months payment. Balloon is £6kliner33 said:
Yep might only be worth £8k but you've only paid £4k for it , not even close to the depreciation
PCP deals are great but you need to go into any finance deal with your eyes wide open , truth is if you have £200 per month spend on a car you should be in a £3k one not a £15k one
Huge lesson learnt I'll tell you. Never had a car on PCP before so went to the dealership, seen a car I liked and signed the contract all in the same day. No research was carried out prior which I massively regret. PCP deals are great but you need to go into any finance deal with your eyes wide open , truth is if you have £200 per month spend on a car you should be in a £3k one not a £15k one
hornetrider said:
Aye. OP - you won't be able to hand it back but hopefully getting Abarth involved will resolve all the issues to your satisfaction and you'll have a decent little car to enjoy instead of a lemon!
It sounded a lot more promising speaking to them on the phone than it has speaking to my dealer.nikaiyo2 said:
LOL I have driven A500s since 2009, 3 different cars and in that time, had a bent suspension lower arm thing in one then not very cold AC and a stiff seat in the current one, that's it, all repaired under warranty, Compared to my old Audi that used to destroy gearboxes like they were going out of fashion lol. Oh and the squeaky reversing brake thing they all do.
Saying that a mate of mine got one roughly the same time as my 2nd one and no end of trouble with it.
Op what dealer is it? Your experience is vastly different to mine, they come and pick my car up if a courtesy car is not available!
Also might be worth checking that used value, it's about what I got for a 5 year old car with 40k miles!
Mines from Arnold Clark, Salford. They were the closest dealer to myself that sold them. Saying that a mate of mine got one roughly the same time as my 2nd one and no end of trouble with it.
Op what dealer is it? Your experience is vastly different to mine, they come and pick my car up if a courtesy car is not available!
Also might be worth checking that used value, it's about what I got for a 5 year old car with 40k miles!
Granfondo said:
Think we might have got to the bottom of the problem! 
Sick to death of them now. It's just been in for 3 hours for the top mount replaced as they believed this was the cause of the grinding/squeak. Got my car back and its still making the noise & pulling to the left now. So that's 3 hours of my time, petrol and milage wasted. Barkychoc said:
If you get really sick to the back teeth of it it might be worth talking to the finance company?
They may be receptive to changing to something else if you are prepared to be flexible - like being prepared to take something else they have kicking around. You can I think get all high and mighty with the finance company - keeping it civil may work better initially at least.
I'll give them a call and see what they can do. Cheers.They may be receptive to changing to something else if you are prepared to be flexible - like being prepared to take something else they have kicking around. You can I think get all high and mighty with the finance company - keeping it civil may work better initially at least.
funkyrobot said:
Jesus titty bloomin Christ. Get onto the Fiat/Abarth UK office and give them some stick. Don't know where escalation within AC will get you. Do they have a hq you can kick off too?
I'd probably be getting some free legal advice if I were you. Sounds like a right joke.
Also consider your finance company, as mentioned above.
I've already been in touch twice with Arnold Clark head office, they simply ring my branch and get the manager to phone me. Pointless cycle. I'd probably be getting some free legal advice if I were you. Sounds like a right joke.
Also consider your finance company, as mentioned above.
Abarth supposedly have a case open, yet to hear back from them.
I think it's time to ring my finance company up.
Alucidnation said:
It's been approx 2 days and you are expecting a decision to have been made already?
I rejected a vehicle after several visits to my dealer with major component failures and it took nearly 4 months for it to be sorted.
Not at all. I'm just sick of being promised calls back etc and the promise not being fulfilled. I rejected a vehicle after several visits to my dealer with major component failures and it took nearly 4 months for it to be sorted.
Meoricin said:
You're a student - you can treat yourself when you can afford to. Just because someone lets you get something nice on finance doesn't mean you're entitled to it, or it's a good idea.
hahahaha are you being serious? Take it you buy everything out right including your house? Idiot. Barchettaman said:
It sounded like quite a sensible thing to say, really. I can't understand why you would call him an idiot, plus taking out finance on a likely appreciating asset like a house seems a bit more sensible than financing a Fiat, which is probably a bit less likely to go up in value.
Anyway. Best of luck OP getting the niggles sorted out.
Regardless, what I spend my money on has nothing to do with anyone on this forum! Anyway. Best of luck OP getting the niggles sorted out.
IJB1959 said:
I had a similar situation with a new car a few years ago. Took the dealer to County Court and won. Got full refund of all monies paid, and £4200.00 in additional compensation and costs. The District Judge ruled that the car 'was not fit for purpose'. If you decide to take this route make sure you record EVERYTHING....mileage and time to and from dealer, all conversations, correspondence, and a written AA/RAC evaluation on all repair work carried out. It was a very stressful and time consuming thing to do, but when you are just being taken for a fool with no resolve and paying for the privilege, then you need to get the sledgehammer out so to speak.
Jesus. What car was that on if you don't mind me asking and what problems did you face? At least you got out of it in the end!JM93 said:
The majority of the issues listed by the OP seem to be small niggles, albeit frustrating. All of which bar one have been fixed.
It seems to me that you want out of the PCP agreement as you have realised that you've made a big mistake, and are attempting to use these as a get-out clause!
Mind boggling that you are also insulting people on the thread, calling them idiots....
Oh and Arnold clark aren't known for having the best (if any) customer service, so I doubt they will be of much assistance, and highly doubt they will even consider taking your car back
Not all of them have been fixed. The rear lights are still faulty, my steering wheel is still faulty and the top mounts are still faulty. It seems to me that you want out of the PCP agreement as you have realised that you've made a big mistake, and are attempting to use these as a get-out clause!
Mind boggling that you are also insulting people on the thread, calling them idiots....
Oh and Arnold clark aren't known for having the best (if any) customer service, so I doubt they will be of much assistance, and highly doubt they will even consider taking your car back
Idiotic comments though, suggesting I shouldn't get a car on finance because I'm a student? Funniest thing I've ever heard.
Obviously I've learnt Arnold Clark aren't any help, hence why I've started a thread with the title I want to take legal action.
IJB1959 said:
Lets be fair here, we all make mistakes, some of our own making and some not, and some times things go t*t's up when you don't expect them to. I'm sure the OP would be happy with the car and pay of the finance if it wasn't such a lemon, and all he's doing here is seeking some advice in the current circumstance and not wishing to be judged whether he can afford it or not, but calling people idiots is not helpful either. Best just stick to the topic at hand eh?
Precisely. Not once did I ask for financial advice off anyone . TooMany2cvs said:
P4D said:
Idiotic comments though, suggesting I shouldn't get a car on finance because I'm a student? Funniest thing I've ever heard.
Bear in mind those comments were in relation to you being unable to afford to get yourself out of the finance, because you're a poor student...Anyway, the comments weren't "Don't get a car on finance because you're a student" but "Don't splurge your every bloody penny on finance because you've not got much income". I do hope your degree isn't in either English or Economics... Lemme guess - Meeja studies?
P4D said:
Obviously I've learnt Arnold Clark aren't any help, hence why I've started a thread with the title I want to take legal action.
Wouldn't taking it to a different Fiat dealer to be sorted under warranty be a much simpler solution? Unless, of course, the truth is that you recognise you can't afford it, and are desperately hoping to be able to wriggle early...Unable to take it to a Fiat dealer as it's an Abarth and has Abarth parts. Has to be an Abarth dealer. The closest one other than my dealer is 30 miles away, I'm not prepared to travel that far, especially how something seems to go wrong every other week.
Edited by P4D on Saturday 22 April 16:09
IJB1959 said:
It was a new 2011 Mustang 5.0 V8. The list of faults were far too long to list TBH, suffice to say that it only covered 1200 miles and actually sat on my drive for 50% of the short ownership. The car and value difference is irrelevant though as long as you can prove it is 'not fit for purpose'. At the time I was relying on Sale of Goods Act 1979, the Sale and Supply of Goods to Consumers Regulations 2002, the Supply of Goods and Services Act 1982. This has changed now to just the Consumer Rights Act 2015, and in which you would now have better protection.
Glad to hear you got it resolved though. Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff