Claiming full deposit from tennant

Claiming full deposit from tennant

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Mandalore

4,220 posts

113 months

Thursday 29th June 2017
quotequote all

Sounds to me, that the OP was simply lucky to have a tenant honest enough to agree that she hadn't left the property in a condition conducive with the contract.


As a non landlord, eye opening threads like these simply seem to portray all tenants in a bad light. This woman seem to be the exception.



Its such a shame that so many on these threads seem to consider a tenants honesty & integrity to be a non-issue and completely excusable/forgettable if the landlord has deviated even slightly from the righteous path.




superlightr

12,856 posts

263 months

Thursday 29th June 2017
quotequote all
to put things into prospective.

We let and manage over 300 properties each year as letting agents x 40 years (although not that many 20 years ago)- We are not estate agents but dedicated letting agents.
We have very few issues with dilapidations and going to arbitration for the following reasons:

We may have 1 perhaps 2 a year go to arbitration -
We ensure the property is looked after well during the tenancy = a happy tenant = a happy landlord
We ensure the inventory is done correctly at the start
we ensure the checkout is done correctly at the end
we correctly advise and give guidance to both landlords and tenants as to what is regarded as fair wear and tear and what is damage or not normal.
We can resolve most issues without arbitration because both the tenant and landlord trusts us - having worked hard during the tenancy for both parties - both parties then tend to trust what we say at the end.
Or because the tenant knows they are in the wrong and we can easily prove it.
Arbitration is normally when a tenant is being unreasonable ie they have not left it clean, cut the grass.
We have won 100% all of our arbitrations I can ever think about because we have done the paperwork correctly and we are reasonable in our requirements and understand what the ICE will look for and require.

That's just with deposits. Its another issue with notices and recovering properties where again we simply do not have many issues because we work hard to make sure the paperwork is correct.

Yes letting agents are regulated.

Where we see the issues is with private landlords who often don't know what they are doing, issues poor paperwork and then things go wrong.

All private landlords should be regulated to bring up standards.




surveyor_101

5,069 posts

179 months

Thursday 29th June 2017
quotequote all
Mandalore said:
Sounds to me, that the OP was simply lucky to have a tenant honest enough to agree that she hadn't left the property in a condition conducive with the contract.


As a non landlord, eye opening threads like these simply seem to portray all tenants in a bad light. This woman seem to be the exception.



Its such a shame that so many on these threads seem to consider a tenants honesty & integrity to be a non-issue and completely excusable/forgettable if the landlord has deviated even slightly from the righteous path.
Tenants do hold alot of the cards if you not very careful how you vet and deal with them., Also if your paperwork isn't spot on landlords as in the Ops case don't help themselves.

If tenants do more damage than the deposit it can be fun getting the monies back.

But if you get experienced tenants with good references the chances are minimal.



surveyor_101

5,069 posts

179 months

Thursday 29th June 2017
quotequote all
superlightr said:
to put things into prospective.

We let and manage over 300 properties each year as letting agents x 40 years (although not that many 20 years ago)- We are not estate agents but dedicated letting agents.
We have very few issues with dilapidations and going to arbitration for the following reasons:

We may have 1 perhaps 2 a year go to arbitration -
We ensure the property is looked after well during the tenancy = a happy tenant = a happy landlord
We ensure the inventory is done correctly at the start
we ensure the checkout is done correctly at the end
we correctly advise and give guidance to both landlords and tenants as to what is regarded as fair wear and tear and what is damage or not normal.
We can resolve most issues without arbitration because both the tenant and landlord trusts us - having worked hard during the tenancy for both parties - both parties then tend to trust what we say at the end.
Or because the tenant knows they are in the wrong and we can easily prove it.
Arbitration is normally when a tenant is being unreasonable ie they have not left it clean, cut the grass.
We have won 100% all of our arbitrations I can ever think about because we have done the paperwork correctly and we are reasonable in our requirements and understand what the ICE will look for and require.

That's just with deposits. Its another issue with notices and recovering properties where again we simply do not have many issues because we work hard to make sure the paperwork is correct.

Yes letting agents are regulated.

Where we see the issues is with private landlords who often don't know what they are doing, issues poor paperwork and then things go wrong.

All private landlords should be regulated to bring up standards.
Spot on ! most landlords who get into trouble like this landlord dont have their ducks in a row. If you do it right and manage the relationship it should be fine. Also find a preinspection and advice prior to the tenancy ending on clean up and repairs is helpful.

Problem with discovering issues after the tenants have left is it becomes expensive to fix minor issues that any have decent diyer could of sorted cheaply themselves.

I have known doctors who leave properties in a horrible state and then expect to lose their deposit.