Returned an item I've tested, refund rejected
Discussion
singlecoil said:
It's amusing to watch the PHers queuing up to put the boot in. If any of the remarks were actually funny that would be even better, but too much to hope for 
From The Simpsons when Marge needs a punch bowl:Marge: Well, maybe we could use it once and then return it.
Homer: Marge, we're not talking about a toothbrush here.
berlintaxi said:
Are you a dick per chance...our survey said YES.
it's funny whatever thread, even if their name is directly called the knobbers always raise there head above water.what the f
k has that question got to do with you and it was a fking joke you retard. (still think he is a millennial though )?Edited by The Spruce goose on Saturday 22 July 15:18
The answer to this question is actually found within the law which aims to strike a balance between traders and consumers
http://www.legislation.gov.uk/uksi/2013/3134/made
Although it does not apply to business to business - which is appears this may be.
For reference the above law says you can try out goods to the extent you would do in a shop. If you go over and above they can deduct (IMO using clippers is above what you would do in a shop and if a refund was required then they could deduct based on that).
There is an exemption from cancellation for
"supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery"
In my view this exemption would apply because people buying clippers for home use would not expect them to be sued (regardless of what happens at a barbers). That said the trader would have to make this clear in their terms.
http://www.legislation.gov.uk/uksi/2013/3134/made
Although it does not apply to business to business - which is appears this may be.
For reference the above law says you can try out goods to the extent you would do in a shop. If you go over and above they can deduct (IMO using clippers is above what you would do in a shop and if a refund was required then they could deduct based on that).
There is an exemption from cancellation for
"supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery"
In my view this exemption would apply because people buying clippers for home use would not expect them to be sued (regardless of what happens at a barbers). That said the trader would have to make this clear in their terms.
The Tea Boy said:
Born in the very early eighties, I have absolutely no idea what a millennial is.
As per the comment about their sales team, yes I'm £70 down after buying the replacement blades, but that is far better than being £380 out of pocket!
Matt
People that reached eighteen in the few years before the millenium, so you probably are, also a term used by generation Label who are characterised as using labels to describe anyone that isn't them.As per the comment about their sales team, yes I'm £70 down after buying the replacement blades, but that is far better than being £380 out of pocket!
Matt
It sounds like a good solution all round, effectively a 20% re-stocking fee which is not that bad really.
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