£714 - How much??

Author
Discussion

BobSaunders

3,033 posts

156 months

Friday 11th August 2017
quotequote all
Custard.

Du1point8

21,612 posts

193 months

Friday 11th August 2017
quotequote all
threespires said:
Vaud said:
Alucidnation said:
Can you post a picture of the invoice?

Would be interesting to see the cost breakdown.
^^^ This.

Post a redacted invoice.
There isn't one, as all she had to do was write to the B/S to confirm my ID & email me when done.
She charged you 50% of what I paid a PHer as my conveyancing solicitor to buy a not very cheap London property.

Holy Cow I should get in the verifying identities business.

threespires

Original Poster:

4,297 posts

212 months

Friday 11th August 2017
quotequote all
Vaud said:
Are you saying your solicitor charged you without providing an invoice and break down of fees?
Correct.

Vaud

50,606 posts

156 months

Friday 11th August 2017
quotequote all
threespires said:
Vaud said:
Are you saying your solicitor charged you without providing an invoice and break down of fees?
Correct.
Then you should make a formal complaint to the solicitor, using their complaints procedure.

Once that is exhausted, you can (and should) complain to the Legal Ombudsman.

https://www.sra.org.uk/consumers/problems/report-s...

NDA

21,615 posts

226 months

Friday 11th August 2017
quotequote all
threespires said:
Vaud said:
Are you saying your solicitor charged you without providing an invoice and break down of fees?
Correct.
Credit card receipt?

esxste

3,687 posts

107 months

Friday 11th August 2017
quotequote all
£714 to send a letter?

Have you checked your forehead to see if "mug" is written on it?

How on earth did you manage to hear that figure and not say the solictor "What the actual fk, are you serious? No way. Bye"

I'm utterly baffled.

Vaud

50,606 posts

156 months

Friday 11th August 2017
quotequote all
esxste said:
£714 to send a letter?

Have you checked your forehead to see if "mug" is written on it?

How on earth did you manage to hear that figure and not say the solictor "What the actual fk, are you serious? No way. Bye"

I'm utterly baffled.
OP - what did they say when you complained? I could just be mis-billing on their side with something lost in translation in the holiday season..

threespires

Original Poster:

4,297 posts

212 months

Friday 11th August 2017
quotequote all
I've not complained yet, all I've had is an email from the solicitor telling me the amount I'm getting from the B/Society less her charges of £714 [inc VAT].

Vaud

50,606 posts

156 months

Friday 11th August 2017
quotequote all
threespires said:
I've not complained yet, all I've had is an email from the solicitor telling me the amount I'm getting from the B/Society less her charges of £714 [inc VAT].
Then ask her for a breakdown of charges.

threespires

Original Poster:

4,297 posts

212 months

Friday 11th August 2017
quotequote all
Vaud said:
Then ask her for a breakdown of charges.
OK - thanks

ging84

8,918 posts

147 months

Friday 11th August 2017
quotequote all
why is the solicitor handling your money when apparently all they have done is an identity check

you are clearly missing out a huge chunk of the story

before they did this identity check did they by any chance handle about £700 worth of work ?

Gavia

7,627 posts

92 months

Friday 11th August 2017
quotequote all
threespires said:
I've not complained yet, all I've had is an email from the solicitor telling me the amount I'm getting from the B/Society less her charges of £714 [inc VAT].
Post a copy of that then, with any personal details redacted.

James_B

12,642 posts

258 months

Friday 11th August 2017
quotequote all
CraigyMc said:
They were fined $1.92bn for failing to vet $670bn and you think the fine is big?

They could have had a fine ten times bigger and it'd still have been good business.
How do you work that out?

They didn't get that £670bn, so that makes no sense at all.

If a bank transfers £10k between your accounts they don't get to keep the £10k. Mine would get none of it at all.

James_B

12,642 posts

258 months

Friday 11th August 2017
quotequote all
Stormfly1985 said:
If you knew how much of a basket case HSBC's AML systems and controls were (and still are), you wouldn't have made a statement like that. They aren't the only bank though.
They were trying, but like I said, not hard enough.

There's the perception out there that they were actively choosing to launder money which ai don't think is fair.

threespires

Original Poster:

4,297 posts

212 months

Friday 11th August 2017
quotequote all
ging84 said:
why is the solicitor handling your money when apparently all they have done is an identity check
you are clearly missing out a huge chunk of the story
before they did this identity check did they by any chance handle about £700 worth of work ?
The B/S owe me some money & needed me to ID myself.
I don't have a solicitor so chose these as they are local. I was with her for about 15 mins.
She then wrote to the B/S to confirm my id. She has now received the B/S cheque and will pay me out less her £714 [inc VAT] fee.

Vaud

50,606 posts

156 months

Friday 11th August 2017
quotequote all
threespires said:
The B/S owe me some money & needed me to ID myself.
I don't have a solicitor so chose these as they are local. I was with her for about 15 mins.
She then wrote to the B/S to confirm my id. She has now received the B/S cheque and will pay me out less her £714 [inc VAT] fee.
If that is all she did then either she has made an error in billing, or she needs reminding of the code of conduct for all solicitors...

Did she outline any costs when you engaged her?

CraigyMc

16,423 posts

237 months

Friday 11th August 2017
quotequote all
James_B said:
CraigyMc said:
They were fined $1.92bn for failing to vet $670bn and you think the fine is big?

They could have had a fine ten times bigger and it'd still have been good business.
How do you work that out?

They didn't get that £670bn, so that makes no sense at all.

If a bank transfers £10k between your accounts they don't get to keep the £10k. Mine would get none of it at all.
International transfers involve exchange rates and charges.

threespires

Original Poster:

4,297 posts

212 months

Friday 11th August 2017
quotequote all
Vaud said:
If that is all she did then either she has made an error in billing, or she needs reminding of the code of conduct for all solicitors...

Did she outline any costs when you engaged her?
No, I didn't think to ask & she didn't mention the cost.

Red Devil

13,069 posts

209 months

Friday 11th August 2017
quotequote all
threespires said:
Vaud said:
If that is all she did then either she has made an error in billing, or she needs reminding of the code of conduct for all solicitors...

Did she outline any costs when you engaged her?
No, I didn't think to ask & she didn't mention the cost.
You shouldn't need to ask. I suggest you look up the SRA Code of Conduct 2011 Chapter 1: Client Care.

Failure to provide a client with the information they need to make informed decisions about the services they need, how these will be delivered and how much they will cost is a fundamental breach. If she doesn't come up with a reduction/refund pdq then make a formal complaint. If that doesn't produce a result then - http://www.legalombudsman.org.uk/helping-the-publi... - I doubt she will want it to get that far.

If she really did do nothing more than confirm your identity to the Building Society then the Yanks have a word for you: a mark. I've got a bridge to sell you btw... smile

ging84

8,918 posts

147 months

Friday 11th August 2017
quotequote all
threespires said:
The B/S owe me some money & needed me to ID myself.
I don't have a solicitor so chose these as they are local. I was with her for about 15 mins.
She then wrote to the B/S to confirm my id. She has now received the B/S cheque and will pay me out less her £714 [inc VAT] fee.
The solicitors confirmed your identity
job done, so how did they end up with your cheque?