Bought 'new' item today, then emailed saying scratched etc
Discussion
robbocop33 said:
I'll say it again, "it is the only one available anywhere" there's where the forcing comes into play, they've got me over a barrel and they know it.
And eh? , this planet, same one you're on.
Exactly. And eh? , this planet, same one you're on.
It is only your own desire which might be forcing you to accept the scratched item. The decision is entirely up to you, nobody else.
Another option........
What demand is there for the panel?
There could be a niche market opportunity here.
You could accept it and use it as a pattern for moulding more. Would grp be acceptable as an alternative? Is grp an option for strength etc?
You now have a unique item ( the only one in the world.)
Do some research on owner websites etc and turn the tables on the supplier...offer him copies to sell on and get his money,
What demand is there for the panel?
There could be a niche market opportunity here.
You could accept it and use it as a pattern for moulding more. Would grp be acceptable as an alternative? Is grp an option for strength etc?
You now have a unique item ( the only one in the world.)
Do some research on owner websites etc and turn the tables on the supplier...offer him copies to sell on and get his money,
Monkeylegend said:
robbocop33 said:
I'll say it again, "it is the only one available anywhere" there's where the forcing comes into play, they've got me over a barrel and they know it.
And eh? , this planet, same one you're on.
So what would you do in their situation?And eh? , this planet, same one you're on.
OP: Supply and demand. You pay the asking price, or you don't get it. They know they can charge a premium, and they don't sound like they are motivated to sell it if they've had it in their warehouse for as long as you claim. In short - you pay what they ask, or you do without and risk someone else in similar shoes being more forgiving of the flaws buying it and you ending up with no option at all.
robbocop33 said:
I'll say it again, "it is the only one available anywhere" there's where the forcing comes into play, they've got me over a barrel and they know it.
Supply / demand. If it's unique then they're in a very strong position, but if it's got a small market then they may have to wait.They could price it at 10x list price, they may have to wait 2 or 3 years, but then someone would come along willing to pay for it.
Same concept with rare classic cars now being worth MANY times their original price...it's a used item, why pay more for it than you could when new?!?
I often wonder how people can be so spectacularly bad at negotiation.
OP, please compare the following two conversations:
1/
Buyer : "I'd like to buy your widget please."
Seller:" OK, the price is £1000."
Buyer: " Great. Here's £1000."
Seller: "Oh, sorry, we've just inspected the widget, it's utterly utterly buggered. It's also the last one we can ever get. Would you still like it?"
Buyer : "Oh yes, it's the last one. I have no choice but to take it. I need it. Could you hold a moment, whilst I drop my trousers and lie face down on this handily placed barrel? ... OK, I'm prostrated, don't worry about using lube. Oh, whilst you're there can I have a discount please?"
2/
Buyer : "I'd like to buy your widget please."
Seller:" OK, the price is £1000."
Buyer: " Great. Here's £1000."
Seller: "Oh, sorry, we've just inspected the widget, it's utterly utterly buggered. It's also the last one we can ever get. Would you still like it?"
Buyer : "Oh darn, it'll need a lot of work and money to put it right again, if we could come to an agreement on price, I could still be interested."
The wife often watches that Location programme with the awful Kirsty whatshername. It always amazes me when Kirsty negotiates price with a vendor that despite being a professional* she is so bad at negotiation. There's never any "We think the house is nice, but needs xy&z, so we feel it's worth £££ and that's what we'd like to offer." or "They love it, so they're going in right at the top of their budget, and offering £££. We appreciate it's not quite the asking price, but they're really squeezing every last penny & can't afford any more, so this is a full and final offer. On the plus side, yada yada...". No it's: "What do you think your vendor would say if we put a slightly cheeky offer of ££ in."
Dim bint.
OP, please compare the following two conversations:
1/
Buyer : "I'd like to buy your widget please."
Seller:" OK, the price is £1000."
Buyer: " Great. Here's £1000."
Seller: "Oh, sorry, we've just inspected the widget, it's utterly utterly buggered. It's also the last one we can ever get. Would you still like it?"
Buyer : "Oh yes, it's the last one. I have no choice but to take it. I need it. Could you hold a moment, whilst I drop my trousers and lie face down on this handily placed barrel? ... OK, I'm prostrated, don't worry about using lube. Oh, whilst you're there can I have a discount please?"
2/
Buyer : "I'd like to buy your widget please."
Seller:" OK, the price is £1000."
Buyer: " Great. Here's £1000."
Seller: "Oh, sorry, we've just inspected the widget, it's utterly utterly buggered. It's also the last one we can ever get. Would you still like it?"
Buyer : "Oh darn, it'll need a lot of work and money to put it right again, if we could come to an agreement on price, I could still be interested."
The wife often watches that Location programme with the awful Kirsty whatshername. It always amazes me when Kirsty negotiates price with a vendor that despite being a professional* she is so bad at negotiation. There's never any "We think the house is nice, but needs xy&z, so we feel it's worth £££ and that's what we'd like to offer." or "They love it, so they're going in right at the top of their budget, and offering £££. We appreciate it's not quite the asking price, but they're really squeezing every last penny & can't afford any more, so this is a full and final offer. On the plus side, yada yada...". No it's: "What do you think your vendor would say if we put a slightly cheeky offer of ££ in."
Dim bint.
- A professional is someone who earns their living doing a given job. A taxi driver is a professional driver. But driving for a profession doesn't necessarily mean you are any good at it.
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