Discussion
Needed a second car, found a nice looking Giulietta from a used car dealership, the first time I could see it was at night and in the pissing rain so I didn't get down on the floor to have a proper look - unfortunately let the previous good reviews of the place and first impressions of the guys swing me. All seemed well, drove very nicely, no warning signs any where so I bought it. In hindsight, a terrible decision, should have gone back in the day.
A week later I've manged to get the car off the ground and to my horror discovered the car has been in a small crash, hitting a very small post perhaps as the radiator and the bumper beam are bent. Things I probably should have spotted when looking around the car, but with it being a car dealer I stupidly believed they had some sort of responsibility to provide straight cars.
They say they have serviced the car (inc stamp in the book), which would mean they will have seen the damage yet there was no mention of it at all.
Apart from the slating I deserve from here, would a damaged crash beam constitute not "fit for purpose" or will these be classed as damage a buyer should have spotted.
Thanks for any help.
A week later I've manged to get the car off the ground and to my horror discovered the car has been in a small crash, hitting a very small post perhaps as the radiator and the bumper beam are bent. Things I probably should have spotted when looking around the car, but with it being a car dealer I stupidly believed they had some sort of responsibility to provide straight cars.
They say they have serviced the car (inc stamp in the book), which would mean they will have seen the damage yet there was no mention of it at all.
Apart from the slating I deserve from here, would a damaged crash beam constitute not "fit for purpose" or will these be classed as damage a buyer should have spotted.
Thanks for any help.
warch said:
Sounds like fairly minor damage to me, I don't think I'd worry overmuch if it was me.
I'll get a picture up tomorrow, but it's quite a whack to the radiator, amazed it isn't leaking.I'd like to think they didn't know, but they'd have to have taken off the broken under tray to drain the oil from what I've read.
It doesn't look like the dent in the bumper beam has caused any damage to the crash beams it's connected to at least.
Boydie88 said:
They say they have serviced the car (inc stamp in the book), which would mean they will have seen the damage yet there was no mention of it at all.
Boydie88 said:
I'd like to think they didn't know, but they'd have to have taken off the broken under tray to drain the oil from what I've read.
Sounds like they either knew about the damage or didn't service the car properly?Boydie88 said:
I'll get a picture up tomorrow, but it's quite a whack to the radiator, amazed it isn't leaking.
I'd like to think they didn't know, but they'd have to have taken off the broken under tray to drain the oil from what I've read.
It doesn't look like the dent in the bumper beam has caused any damage to the crash beams it's connected to at least.
Oil extractor pump rather than draining?I'd like to think they didn't know, but they'd have to have taken off the broken under tray to drain the oil from what I've read.
It doesn't look like the dent in the bumper beam has caused any damage to the crash beams it's connected to at least.
The Rookie said:
ging84 said:
assuming you paid a fair retail price and not a bargain part exchange to clear price then legally there should be no issue in rejecting the car
in practice things are rarely quite that simple
You think? On what basis can he reject it that is enshrined in the CRA?in practice things are rarely quite that simple
Customers should also be told anything which might affect their decision.
I found this on the AA site:
Consumer Protection from Unfair Trading Regulations
Dealers must also comply with the Consumer Protection from Unfair Trading Regulations (2008), which prohibit them from engaging in unfair business practices:
1. Giving false information – either verbally, visually or in writing, for example misrepresenting the vehicle's specification or history at any time before, during or after the transaction.
2. Giving insufficient information – leaving out or hiding important information for example not disclosing the existence and results of all checks carried out on the vehicle's mechanical condition, history and mileage or failing to draw your attention to the key elements of any warranty, eg what's covered, claim limits and conditions to be followed.
3. Acting aggressively for example using high pressure selling techniques to sell a vehicle or associated finance or warranty.
4. Failing to act in accordance with reasonable expectations of what's acceptable.
5. 31 specific practices are banned outright including: falsely claiming to be a signatory to a Code of Practice; falsely claiming to be approved, endorsed or authorised by a public or private body; falsely stating that a vehicle will only be available for a very limited time in order to elicit an immediate decision to buy.
I feel like 2 was broken which supports what sheepshanks said.
Had another look this morning and it appears its a radiator in front of the main radiator that has been damaged, possibly the inter cooler? (it's a 2.0 jtdm). Though with this being my first Turbo car, I don't know much.
Consumer Protection from Unfair Trading Regulations
Dealers must also comply with the Consumer Protection from Unfair Trading Regulations (2008), which prohibit them from engaging in unfair business practices:
1. Giving false information – either verbally, visually or in writing, for example misrepresenting the vehicle's specification or history at any time before, during or after the transaction.
2. Giving insufficient information – leaving out or hiding important information for example not disclosing the existence and results of all checks carried out on the vehicle's mechanical condition, history and mileage or failing to draw your attention to the key elements of any warranty, eg what's covered, claim limits and conditions to be followed.
3. Acting aggressively for example using high pressure selling techniques to sell a vehicle or associated finance or warranty.
4. Failing to act in accordance with reasonable expectations of what's acceptable.
5. 31 specific practices are banned outright including: falsely claiming to be a signatory to a Code of Practice; falsely claiming to be approved, endorsed or authorised by a public or private body; falsely stating that a vehicle will only be available for a very limited time in order to elicit an immediate decision to buy.
I feel like 2 was broken which supports what sheepshanks said.
Had another look this morning and it appears its a radiator in front of the main radiator that has been damaged, possibly the inter cooler? (it's a 2.0 jtdm). Though with this being my first Turbo car, I don't know much.
Boydie88 said:
Had another look this morning and it appears its a radiator in front of the main radiator that has been damaged, possibly the inter cooler? (it's a 2.0 jtdm). Though with this being my first Turbo car, I don't know much.
Is it pretty wide (usually similar width to main radiator? Might well be the a/c condenser. It's a bit cold to check properly, but does the a/c appear to work?Could well be the aircon rad.
Here's a picture of the damage.
|https://thumbsnap.com/NWbCV2gu[/url]
The reason you can see into the area is because half of the front under tray is missing. It's this under tray that fixes to the fixings on the car and those on the rear under tray, so that tray must be flapping around as I drive.[url]
Here's a picture of the damage.
|https://thumbsnap.com/NWbCV2gu[/url]
The reason you can see into the area is because half of the front under tray is missing. It's this under tray that fixes to the fixings on the car and those on the rear under tray, so that tray must be flapping around as I drive.[url]
Edited by Boydie88 on Sunday 14th January 20:16
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