My son's mate has scratched his courtesy car..
Discussion
My son's friend has written off his car and has a hire car from enterprise under his Direct Line insurance policy.
The hire car has sustained a scratch to the bumper, prolly in a car park.
Does anyone know what the likely cost will be, and perhaps more importantly for a teenager, will it be a seen as a further insurance claim, or is it just a simple financial transaction between him and Enterprise?
Any way that the damage can be considered part of the original claim? The original acident was entirely his own fault.
The hire car has sustained a scratch to the bumper, prolly in a car park.
Does anyone know what the likely cost will be, and perhaps more importantly for a teenager, will it be a seen as a further insurance claim, or is it just a simple financial transaction between him and Enterprise?
Any way that the damage can be considered part of the original claim? The original acident was entirely his own fault.
Macneil said:
My son's friend has written off his car and has a hire car from enterprise under his Direct Line insurance policy.
The hire car has sustained a scratch to the bumper, prolly in a car park.
Does anyone know what the likely cost will be, and perhaps more importantly for a teenager, will it be a seen as a further insurance claim, or is it just a simple financial transaction between him and Enterprise?
Any way that the damage can be considered part of the original claim? The original acident was entirely his own fault.
Please tell me he doesn't live anywhere the East Midlands. He sounds like a danger to himself and others.The hire car has sustained a scratch to the bumper, prolly in a car park.
Does anyone know what the likely cost will be, and perhaps more importantly for a teenager, will it be a seen as a further insurance claim, or is it just a simple financial transaction between him and Enterprise?
Any way that the damage can be considered part of the original claim? The original acident was entirely his own fault.
How big is the scratch? IME Enterprise don't always go over the cars with a fine tooth comb when you return them.
I've heard that some people use that coloured wax (which you can get from Halfords) to fill scratches which occur during a hire period, even when the scratch has appeared and the hirer knows absolutely nothing about how it happened.
I've heard that some people use that coloured wax (which you can get from Halfords) to fill scratches which occur during a hire period, even when the scratch has appeared and the hirer knows absolutely nothing about how it happened.
Edited by CAPP0 on Sunday 14th January 21:16
I was waiting in Enterprise a couple of weeks ago when someone was picking up their Direct Line arranged hire car.
They said that Direct Line covered the insurance and that whatever was their Policy Excess would be collected immediately if the car was returned with damage, with any left over after repair returned, or if it's more than the excess a claim on the Insurance Policy.
They have a guide. A small scratch is not necessarily damage that has to be sorted.
They said that Direct Line covered the insurance and that whatever was their Policy Excess would be collected immediately if the car was returned with damage, with any left over after repair returned, or if it's more than the excess a claim on the Insurance Policy.
They have a guide. A small scratch is not necessarily damage that has to be sorted.
kers locally, without you and your associates.
depends on the guy checking the car, brother once had a fiesta curtesy car, his friend reversed into the rear bumper putting a nice Micra shaped dent on the side of the bumper, popped it out leaving a slight mark - never said anything.
On the other hand, saw a guy rent a 207 sport, had the rear quarter repainted rather than pay enterprise for a little mark
On the other hand, saw a guy rent a 207 sport, had the rear quarter repainted rather than pay enterprise for a little mark
Isn't the rule of thumb that if the scratch is wider than a 50p coin and/or can be felt using a thumb nail then it's chargeable.
The reason I know this is that I always mark down or call up when I get a car that has marks (nearly all rentals regardless of how new) and that line gets rolled out and even when it's worse they shrug and write it down so my company doesn't get charged (which would come out of my pocket)
The reason I know this is that I always mark down or call up when I get a car that has marks (nearly all rentals regardless of how new) and that line gets rolled out and even when it's worse they shrug and write it down so my company doesn't get charged (which would come out of my pocket)
Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff