Getting out of a gym contract if they dont replace equipment

[WinstonWolf]

sgtBerbatov said:

WinstonWolf said:

Mine's not, yours might be. Mine's also absolutely rammed with fit women

Are you 10?

I wouldn’t appreciate fit women if I was, now would I...

[Thankyou4calling]

If you have a contract then it’s enforceable.

The key is to make it clear where the Gym is failing to provide the service they are contracted too.

Things break but as an example a new pair of matching DUMBELLS to the damaged ones is 48 hours, it’s a manufacturer stock item.

If it takes a week, fine.

Any longer and you put in s letter asking for a response.

No response? Advise you will be cancelling your contract as the equipment is not as sold.

Make it clear you have given ample opportunity, cc the operations director and you’ll hear nothing more.

[stargazer30]

Thanks guys. Gym is indeed David Lloyd. To be fair the £££ is not just for the gym, they have a lovely heated pool, cafe etc.. I only use the gym though and I have no probs with a cheap "meathead" gym as an alternative. I was at exercise for less before these guys for the earth shattering £9.99 a month. There gym was better equiped than David Lloyd, it just didn't have the fancy decor and fancy people in fancy gym gear :-)

Right I'll try a written complain, put the dates in the equipment broke and give them 30 days to replace or will consider them in breach of contract. Can't hurt and it might light a fire under there ass to finally sort it out.

[Hol]

^^ That seems like the best approach. Perhaps getting others to do the same.

You've likely tried already, but dropping weight, increasing the reps, or the number of sets would've been my (interim) solution.

Don't change gyms though, unless you have to.

[Taaaaang]

matjk said:

Who’s the contract with , because half the time it’s not a gym but a finance company , in effect you take out a loan that you choice to spend on a gym. They will chase for money on not care about gym issues , much the same as if you take out a bank loan and buy a car and it blows up, the bank don’t care, they want their payments . I’d check the paperwork it’s common practice, gyms aren’t set up to be money lenders

This was sometimes used in some leisure businesses back in the 00s for some products.

However, I'm pretty sure it is now illegal. It will just be a DD management company at the other end of payments.

Not sure about DL but I suspect they handle their payments in house.

[sgtBerbatov]

WinstonWolf said:

sgtBerbatov said:

WinstonWolf said:

Mine's not, yours might be. Mine's also absolutely rammed with fit women

Are you 10?

I wouldn’t appreciate fit women if I was, now would I...

Of course you would.

Well, maybe not at 10. 13 maybe.

[WinstonWolf]

sgtBerbatov said:

WinstonWolf said:

sgtBerbatov said:

WinstonWolf said:

Mine's not, yours might be. Mine's also absolutely rammed with fit women

Are you 10?

I wouldn’t appreciate fit women if I was, now would I...

Of course you would.

Well, maybe not at 10. 13 maybe.

If you prefer men that's fine by me...

[donkmeister]

stargazer30 said:

(Due to the folks who like to drop them after a set for added presence).

I've nothing useful to add but I'm glad I'm not the only one who's spotted this tttish behaviour. I always feel like going up to them and saying "Look love, this one's clearly too heavy for you. Shall I fetch you a lighter weight that you can handle properly?"

[anonymous-user]

stargazer30 said:

Thanks guys. Gym is indeed David Lloyd. To be fair the £££ is not just for the gym, they have a lovely heated pool, cafe etc.. I only use the gym though

Robbing dogs charge £120 a month here so it's gone at the end of the month.
£50 or £60 a month I could probably handle as a light user.
Don't know if they even got my cancellation letter handed in at reception as I've heard nothing off them.

[Strudul]

sgtBerbatov said:

Lovely facilities, and no dheads like you get at PureGym or Bannantynes.

I liked the PureGym I went to. Filled with posers who spend 90% of their time flexing in the mirrors, but that means more equipment free for me, and being 24/7 I can go late at night when it's quiet and have the place to myself.

[TimmyMallett]

I'm surprised. We have family DL membership (we expense it to my wife's employer as a benefit so it's not so expensive for us) but ours has regular kit replacement. In fact all the cable weight kit was replaced just last year with brand new stuff.

I've been to cheap gyms and I'm fortunate that I'm now lucky enough to afford a nice one. The difference is vast (decent machines, a good ratio of customer to running machine is always a good indication, huge range of classes, 2 pools, tennis etc but, (and there's no point pretending it's any other reason) the biggest benefit is that it prices out the type of person who thinks it's ok to spit in the urinal when taking a piss.

I don't care what that makes me

[jogger1976]

£60 a month?!!! You've been robbed mate. I should know as I've been there.

My gym's £25 a month, which I pay by standing order. If I get injured the owner is happy that for members to cancel and set up once fit again.
It's got multiple power racks, and benches, freeweights, suspension training gear and a boxing ring. Nothing really breaks as it's all basically made from cast iron

It's a bit spit and sawdust and rough round the edges, but I love it and would never go back.to the glossy chain gym's with their ridiculous contracts.

Edited by jogger1976 on Friday 19th January 21:46

[Eddieslofart]

I would imagine the biggest criteria for the gym boys would be mirrors ? No ?

[hyphen]

jogger1976 said:

If I get injured the owner is happy that for members to cancel and set up once fit again.

They have to, by law, cancel and refund gym contracts (minus reasonable costs) if ill enough to not be able to exercise.

Edited by hyphen on Friday 19th January 22:15

[hyphen]

speedyguy said:

Robbing dogs charge £120 a month here so it's gone at the end of the month.
£50 or £60 a month I could probably handle as a light user.
Don't know if they even got my cancellation letter handed in at reception as I've heard nothing off them.

Isn't David Lloyd like Sky? They charge you as much as they think you will accept rather than the same amount to everyone.

[Helicopter123]

hyphen said:

speedyguy said:

Robbing dogs charge £120 a month here so it's gone at the end of the month.
£50 or £60 a month I could probably handle as a light user.
Don't know if they even got my cancellation letter handed in at reception as I've heard nothing off them.

Isn't David Lloyd like Sky? They charge you as much as they think you will accept rather than the same amount to everyone.

I was a family member in Aberdeen many moons ago and would re-join but they never seem to have any deals on. I've enquired a couple of times of the years but zip doing on price, and have never been approached with a deal. Maybe they are just full a the moment but then other gyms are opening, and the economy here still weak.

[br d]

sgtBerbatov said:

WinstonWolf said:

sgtBerbatov said:

WinstonWolf said:

Mine's not, yours might be. Mine's also absolutely rammed with fit women

Are you 10?

I wouldn’t appreciate fit women if I was, now would I...

Of course you would.

Well, maybe not at 10. 13 maybe.

Are you seriously dropping the P-Bomb in a thread about broken dumbells?

Have a word with yourself.

[LudaMusser]

I canceled my direct debit for a gym membership I had many years ago. They rang the house a few times but my dad answered it and said they had the wrong number. That was it.

[The Rookie]

hyphen said:

They have to, by law, cancel and refund gym contracts (minus reasonable costs) if ill enough to not be able to exercise.

Edited by hyphen on Friday 19th January 22:15

What law would that be?

[hyphen]

The Rookie said:

What law would that be?

The various ones that protect consumer contracts.

Under law B2C have far more protection than B2B, and so it considered whether somthing is reasonble or fair. OFT have also stepped in a few times and faced off to the larger chains about it:
https://www.gov.uk/cma-cases/health-and-fitness-cl...
http://www.bbc.co.uk/news/business-21712728

Citizens advice: https://www.citizensadvice.org.uk/consumer/changed...

If you get ill or lose your job, the gym need to treat you fairly and allow you out, they are not allowed to sign you up to long contracts and enforce its payment no matter what.

If I was in the OP's position, I would use the same laws to push towards getting out of his contract, a second tennis court out of use is one thing, but a full set of dumbells are a basic requirement at a gym I think most would agree. Or develop a sudden back injury!

Edited by hyphen on Saturday 20th January 22:48