Pot Hole Damage

Author
Discussion

Greengecko

Original Poster:

594 posts

147 months

Friday 19th January 2018
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Hi all,

Not a great start to a Friday when you hit a pot hole at approx 60mph, and the tyre pretty much instantly deflates.

Have reported it to Highways England as they maintain the road, and hopefully it gets fixed shortly.

Managed to capture it on a very old dashcam I installed years ago, time and date clearly hasn't been working for a while, neither has sound. Looking back on the video, it does look like a pretty big hole, especially on such a busy route.

I very much doubt I'd get anywhere with a claim, although if anyone has any experience with this and what outcome there was that'd be great to know.

Video: https://www.youtube.com/watch?v=k6Wd2RLviBY (about 12 seconds)

Pictures:

Nigel_O

2,891 posts

219 months

Friday 19th January 2018
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I'm in the process of claiming for front and possibly rear shock absorbers, after a pothole caused the shock(s) to burst their seals

Car is in for repair next week - claim form will be submitted immediately afterwards

Yipper

5,964 posts

90 months

Frrair

1,373 posts

134 months

Friday 19th January 2018
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I tried this my 640 d GC on a medium pot hole, knackered two tyres and buckled a 20” alloy, submitted the forms, photos supporting evidence blah blah, got me no where.

9 months later I gave up.

Useless council and despite what BMW say I don’t consider wheels to be consumables.

BMW 640 has now gone and after 18 years and 6 BMWs will never buy another.... they won’t care as they are now building 2 series and more X ste than you can shake a stick at so the people that buy sports saloons and that genre are no longer their target audience.

I did like my E30 M3 though....

Gone to a mix of Audi everyday car and Porsches





anonymous-user

54 months

Friday 19th January 2018
quotequote all
Frrair said:
I tried this my 640 d GC on a medium pot hole, knackered two tyres and buckled a 20” alloy, submitted the forms, photos supporting evidence blah blah, got me no where.

9 months later I gave up.

Useless council and despite what BMW say I don’t consider wheels to be consumables.

BMW 640 has now gone and after 18 years and 6 BMWs will never buy another.... they won’t care as they are now building 2 series and more X ste than you can shake a stick at so the people that buy sports saloons and that genre are no longer their target audience.

I did like my E30 M3 though....

Gone to a mix of Audi everyday car and Porsches
It’s the roads not the brand. Search on ‘damaged wheels (insert any brand)’ and you’ll find similar tales.

gigglebug

2,611 posts

122 months

Saturday 20th January 2018
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My mate had the same thing happen and it went through his insurance company. To be fair though he had the benefit of the police being in attendance as it happened on a dual carriage way. They contacted the highways agency to effect a repair asap so it was all recorded. Four cars were damaged in the incident, we were they only ones left stranded due to having foam as oppose to a proper spare though.

HantsRat

2,369 posts

108 months

Saturday 20th January 2018
quotequote all
Frrair said:
I tried this my 640 d GC on a medium pot hole, knackered two tyres and buckled a 20” alloy, submitted the forms, photos supporting evidence blah blah, got me no where.

9 months later I gave up.

Useless council and despite what BMW say I don’t consider wheels to be consumables.

BMW 640 has now gone and after 18 years and 6 BMWs will never buy another.... they won’t care as they are now building 2 series and more X ste than you can shake a stick at so the people that buy sports saloons and that genre are no longer their target audience.

I did like my E30 M3 though....

Gone to a mix of Audi everyday car and Porsches
Sorry but what does BMW the brand have to do with you hitting a pot hole and damaging wheels?

gruffalo

7,525 posts

226 months

Saturday 20th January 2018
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HantsRat said:
Sorry but what does BMW the brand have to do with you hitting a pot hole and damaging wheels?
BMW do have a reputation for their wheels being made of chocolate, bendy cracks things.


Welshbeef

49,633 posts

198 months

Saturday 20th January 2018
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gruffalo said:
BMW do have a reputation for their wheels being made of chocolate, bendy cracks things.
That’s Audi but if BMW are also then fair enough - I’ve never had a bendy BMW wheel Audi yes ford yes BMW nope.
Which other BMW did you have bendy wheels?

Evolved

3,567 posts

187 months

Saturday 20th January 2018
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Bloody BMW, building cars with wheels that can’t go through pot holes!


gruffalo

7,525 posts

226 months

Saturday 20th January 2018
quotequote all
Welshbeef said:
gruffalo said:
BMW do have a reputation for their wheels being made of chocolate, bendy cracks things.
That’s Audi but if BMW are also then fair enough - I’ve never had a bendy BMW wheel Audi yes ford yes BMW nope.
Which other BMW did you have bendy wheels?
Mostly the BMWs with rather wide wheels so typically the X series, 6 and 7 series.

A guy I know owners a wheel repair company, he loves BMW wheels as they pay his mortgage.

I have issue on my old Range Rover, the 20inch wheels on that tended to bend when used as a Range Rover should be and cracked under normal use.

It may just be that the wheels are too wide to be strong now, it is a long distance from the spokes to the rim on many of these wheels.

Welshbeef

49,633 posts

198 months

Saturday 20th January 2018
quotequote all
gruffalo said:
Mostly the BMWs with rather wide wheels so typically the X series, 6 and 7 series.

A guy I know owners a wheel repair company, he loves BMW wheels as they pay his mortgage.

I have issue on my old Range Rover, the 20inch wheels on that tended to bend when used as a Range Rover should be and cracked under normal use.

It may just be that the wheels are too wide to be strong now, it is a long distance from the spokes to the rim on many of these wheels.
BMW always sell that wheel insurance package - given this I might opt for it next time (though fingers crossed I’ve been lucky so far)

Helicopter123

8,831 posts

156 months

Saturday 20th January 2018
quotequote all
HantsRat said:
Frrair said:
I tried this my 640 d GC on a medium pot hole, knackered two tyres and buckled a 20” alloy, submitted the forms, photos supporting evidence blah blah, got me no where.

9 months later I gave up.

Useless council and despite what BMW say I don’t consider wheels to be consumables.

BMW 640 has now gone and after 18 years and 6 BMWs will never buy another.... they won’t care as they are now building 2 series and more X ste than you can shake a stick at so the people that buy sports saloons and that genre are no longer their target audience.

I did like my E30 M3 though....

Gone to a mix of Audi everyday car and Porsches
Sorry but what does BMW the brand have to do with you hitting a pot hole and damaging wheels?
Can only think BMW are now selling cars without a windscreen through which customers can usually observe pot holes, or indeed any form of 'steering device' the use of which allows one to avoid said pothole once observed?

I jest of course, but don'y believe BMW are any worse on potholes than anyone else? 20" on low profiles always an increased risk as they woul dbe on a Porsche or Audi though?

CaptainSlow

13,179 posts

212 months

Saturday 20th January 2018
quotequote all
gruffalo said:
HantsRat said:
Sorry but what does BMW the brand have to do with you hitting a pot hole and damaging wheels?
BMW do have a reputation for their wheels being made of chocolate, bendy cracks things.
Even made the TV

https://www.youtube.com/watch?v=q4YTc6NwLDY

Dicky Knee

1,033 posts

131 months

Saturday 20th January 2018
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I've just had the alloy on my Merc E280 repaired. The guy there said they see a lot of Mercedes rims damaged so not confined to BMW (they also had Lamborghini and Ferrari alloys being repaired). I think the issue is that our poorly maintained roads don't mix with lower profile tyres. I keep mine well inflated (at the fully loaded recommended pressures) which may or may not help. I also have a Fiesta shed on high profile tyres which has never had an issue so maybe smaller rims and higher profile tyres is the answer.

gigglebug

2,611 posts

122 months

Saturday 20th January 2018
quotequote all
gigglebug said:
My mate had the same thing happen and it went through his insurance company. To be fair though he had the benefit of the police being in attendance as it happened on a dual carriage way. They contacted the highways agency to effect a repair asap so it was all recorded. Four cars were damaged in the incident, we were they only ones left stranded due to having foam as oppose to a proper spare though.
Just to elaborate, his insurance company claimed from the highways agency responsible for the maintenance of the particular Road that we were on.

Nigel_O

2,891 posts

219 months

Tuesday 30th January 2018
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Update

Suspension work is done - I had TRW shocks fitted - not interested in going firmer or lower. Interestingly, the car feels pretty much the same as it did before the pothole damage, so my old shocks must have been pretty decent.

The front offside shock was completely devoid of oil, which was leading to some very weird handling. The rear nearside had sprung a leak, so it clearly got damaged too.

A claim has gone in for the entire bill of just shy of £600 - we'll see where it takes me.....

EDIT - I'm a plank - updated the wrong thread....

Edited by Nigel_O on Tuesday 30th January 16:41

evilmunkey

1,377 posts

159 months

Tuesday 30th January 2018
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Having worked at one time for leeds city council and dealt with this type of thing in the customer service dept, rule of thumb is if its a motorway the damage occurred on its responsibility of the highways agency, if any other road / dual carriageway its responsibility is the local council for that area. the caviat is tho and you could call it a get out clause in some cases, is that if the hole has been already reported and not fixed within certain time frames , then you have a claim, if it has not been reported they are deemed not responsible as they would not know, that said both groups have highways inspectors who are supposed to check areas and report back , there are a few catagorys of pot holes, a cat a should be fixed within 24 hours, a cat b within 7 days, and a cat c within 4 weeks. i loved working with the highways guys and they were good, but was often down to crap bosses who just wouldnt follow the rules, frustrated the hell out of the inspectors too. we had one road in leeds that was a nightmare, Roundhay park road or lane i think it was, in a space of six months there must have been over 12 grand if not much more in claims that had to be paid, the inpectors always asked to speak to me when reporting as they knew i pushed things to try to get them sorted with the highways depot , had such a good rapport with the inpectors i wanted to work in that area and often went out with them when i got chance. most councils have online claim forms , fill out the relevant and always if poss take pics of damage and pothole. ive been on the claim end in the past. shatterd a rear hub on a lambretta scooter, took pics, sent in claim , got paid.

StairDominator

148 posts

75 months

Tuesday 30th January 2018
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The council won't cough up. But follow the process and retain proof. I'd then deduct the bill from the council tax; justifiable in court.

Locally this winter's opened up an array of significant deep holes in the road pavements - they remain unfixed.

TwigtheWonderkid

43,387 posts

150 months

Tuesday 30th January 2018
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StairDominator said:
The council won't cough up. But follow the process and retain proof. I'd then deduct the bill from the council tax; justifiable in court.

You think?