Paid for parking for wrong car
Discussion
67Dino said:
Surprised and impressed that worked for you, Juggsy. Parking payment is normally outsourced to firms like RingGo so would expect the train firm to refer you there first. That’s great customer service that they dealt with it themselves.
It was actually the other way around for me, I raised a case with RingGo and they told me to speak to the train company (Chiltern), very painless process. I was as surprised as you when they refunded me so quickly and readily!dtmpower said:
I would appeal , depending where you parked Ringgo can make a decision on behalf of the car park operator , in other areas they don't have that deligated permission. So it will depend on the zone. If you made a genuine mistake you might get lucky.
https://myringgo.com/newenquiry?type=1
Had this happen at my last firm in a London Borough and even with all the evidence they said tough tits!https://myringgo.com/newenquiry?type=1
Most councils never uphold appeals so good luck.
HTP99 said:
Why do people not have any common sense nowadays and for the most simple things have to have to ask a random bunch of strangers what they should do; you are an adult, appeal the ticket, explaining what happened, it's not hard!
Happened to my wife last year, she parked up, paid via Ringo on her phone, returned to find a ticket, realise she had put in my reg rather than hers, she appealed it and guess what; a few weeks later the fine was cancelled.
We did all of the above without asking anyone on PH, let alone setting up an account to ask specifically.
Did you get out of bed the wrong side this morning? Seriously the op is just looking for advice with a situation. I should take a ‘chill pill’.Happened to my wife last year, she parked up, paid via Ringo on her phone, returned to find a ticket, realise she had put in my reg rather than hers, she appealed it and guess what; a few weeks later the fine was cancelled.
We did all of the above without asking anyone on PH, let alone setting up an account to ask specifically.
Good luck op.
HTP99 said:
Why do people not have any common sense nowadays and for the most simple things have to have to ask a random bunch of strangers what they should do; you are an adult, appeal the ticket, explaining what happened, it's not hard!
Happened to my wife last year, she parked up, paid via Ringo on her phone, returned to find a ticket, realise she had put in my reg rather than hers, she appealed it and guess what; a few weeks later the fine was cancelled.
We did all of the above without asking anyone on PH, let alone setting up an account to ask specifically.
...how very, very self sufficient of you! are you ex SAS? i bet you live of the land and wipe your arse with nettles? might go some way to explain why you're so f'ing moody and crabbit. Happened to my wife last year, she parked up, paid via Ringo on her phone, returned to find a ticket, realise she had put in my reg rather than hers, she appealed it and guess what; a few weeks later the fine was cancelled.
We did all of the above without asking anyone on PH, let alone setting up an account to ask specifically.
I'd be disputing the £25 as well. I forgot (genuinely) to pay on my phone for parking last year at a car park in Central Birmingham that I used regularly and still do...coming up on 3 years worth of 10-15 days a month (12 hour charges). I wrote back to them explaining that it was a genuine omission, giving the 3 VRMs I had paid for regularly in the past (including the one they wanted to fine me for) and pointing out the hundreds of quid I'd bunged them for unsecure, poorly surfaced, ill-lit "service" in the past. Heard nothing more. They're after the repeat business which makes them serious money, not silly fines which don't, and given them bad PR.
I had the opposite with RingGo - I paid and put in my reg correctly.
Unfortunately their dipstick warden misread my number plate and I got a PCN (council car park they were operating). The PCN stuck to my windscreen had a slightly different reg no on it. I could have ignored it (not my reg and no other poor sod would have got any follow-up letters as the incorrect reg was not even valid as a registration number) - but I decided to contact them and explain their mistake - took weeks of back and forth to sort it out, with me receiving numerous standard boiler plate letters back which meant they clearly had not read the emails I sent them.
When I finally got it sorted, it was a standard letter telling me "on this occasion they would wave the fine as a gesture of "goodwill" and I should park more carefully in future" - muppets!
Thankfully they no longer manage that car park. And, since the new company came in to manage it the price has actually come down :-) Happy days.
Unfortunately their dipstick warden misread my number plate and I got a PCN (council car park they were operating). The PCN stuck to my windscreen had a slightly different reg no on it. I could have ignored it (not my reg and no other poor sod would have got any follow-up letters as the incorrect reg was not even valid as a registration number) - but I decided to contact them and explain their mistake - took weeks of back and forth to sort it out, with me receiving numerous standard boiler plate letters back which meant they clearly had not read the emails I sent them.
When I finally got it sorted, it was a standard letter telling me "on this occasion they would wave the fine as a gesture of "goodwill" and I should park more carefully in future" - muppets!
Thankfully they no longer manage that car park. And, since the new company came in to manage it the price has actually come down :-) Happy days.
I made this mistake with Ringo at my local station. I appealed it (albeit not through POPLA or whatever it's called), and got told "tough".
I had, and sent proof of paying for parking, explained the situation, explained that while I couldn't prove the other car wasn't parked also, it was, due to the weather, at all likely.
I guess they're in it to make money, I fell foul of the rules they set, so I have to pay.
I had, and sent proof of paying for parking, explained the situation, explained that while I couldn't prove the other car wasn't parked also, it was, due to the weather, at all likely.
I guess they're in it to make money, I fell foul of the rules they set, so I have to pay.
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