Legal Issue with EBAY

[Funk]

Thesprucegoose said:

Funk said:

Mainly because younger people are abandoning it in droves and it's only older people using it now...

That would fall difference on selling items, 44% of uk online population still use facebook and projected user still up another 10 million in 7 years.

I don't quite understand what you said, however the massive decline in younger users should be a huge concern for Facebook including their marketplace - younger users tend to stick to what they know as they age, so if they leave or (as is now more common) don't even join in the first place then Facebook will see its user base decline rapidly as has always happened to social media platforms. On top of that, older people tend to be more distrustful of technology so are probably less likely to use it as a platform for buying and selling.

You mention user growth - it's been pretty static in the EU and US/Canada since Q1 '17 (to Q1 '18) which are arguably its most valuable users. DAUs are hovering around 182-185m in the US & Canada and DAUs grew by just 15m in the whole of Europe in the same period.

Interestingly Facebook went from making $26/user in Q1 '17 to $23/user in Q1 '18 for the US & Canada. In Europe that went from $9 to $8. In contrast, the av. revenue per user for the RoW was $1.86 down to $1.68. Any decline or plateau in US/Can & European users will therefore have the most dramatic effect on revenues.

Growth is definitely slowing - whilst they might add up to 10 million users over the next 7 years(!) those users are likely to be Asia/Pacific or RoW. A) that's slow growth over a long timeframe and B) those users who do join are worth far less to Facebook than US/Can/EU users. They would need to add 13 RoW users to generate the same revenue of a single US/Can user for example.

Facebook will eventually be consigned to the same dusty shelf where MySpace, Orkut, Bebo, Friendster and Digg are...

[xjay1337]

Funk said:

Thesprucegoose said:

Facebook marketplace has big potential but it is massively hit and miss.

Mainly because younger people are abandoning it in droves and it's only older people using it now...

I have sold 80% of the bits from my car on Facebook Marketplace (using that and it's feature which auto posts into other groups for you).

The basic insights are interesting, for something free it's not bad at all.

[Shedding]

Thanks for all the replies. Nothing much has changed, ebay and their debt collector are still chasing me. I've told them I'm not paying without a court order. I don't think they'll want to test their T&C's in court on my case but we'll see and I'll update when something happens.

[MB140]

I haven’t used eBay as a seller for many a year. They force you to accept PayPal as a payment method. Charge you a fortune for selling and in the event of a disputed the buyer nearly always wins.

When I sold a phone on eBay but received a different one back which was broken I was smart enough to have taken a photo of the serial and iemi number. Guess why it was a different phone.

Even dispite photo evidence the buy claimed the phone was not working and they got there money back from PayPal. That was the final straw for me. I very very rarely use eBay any more.

Facebook market place and amazon (my misses is a prime account and I just monzo her the money as it gets free next day delivery) for me.

[anonymous-user]

I actually had a positive selling story but know it was rare. Posted so something first-class but forgot to ask for signed.I have been caught out before this way.

Seller messages me saying where is the item, I say it has been sent.

They raise a case, I suddenly remember I kept the postage receipt and low and behold a tracking number is on there. Have a look on RM website, it showed as being delivered and eBay sided with me. The buyer was trying it on they know the score if a seller makes a mistake it is easy money. If they were genuine could have claimed against RM.

I only post signed for, it doesn't stop the other nefarious claims though.

[drdel]

OP use Ebay to advertise an item.
Buyer sees item and buys it
Despite using their facilities OP then wants to fiddle with listing to circumvent EBay's fee/system.
Ebay cries foul and correctly calculates fee based on OP's listing.
OP whinges.

Talk to Ebay and do a deal...

[Saleen836]

MB140 said:

I haven’t used eBay as a seller for many a year. They force you to accept PayPal as a payment method. Charge you a fortune for selling and in the event of a disputed the buyer nearly always wins.

When I sold a phone on eBay but received a different one back which was broken I was smart enough to have taken a photo of the serial and iemi number. Guess why it was a different phone.

Even dispite photo evidence the buy claimed the phone was not working and they got there money back from PayPal. That was the final straw for me. I very very rarely use eBay any more.

Facebook market place and amazon (my misses is a prime account and I just monzo her the money as it gets free next day delivery) for me.

Very similar to what happened to me, sold a phone as 'spares or repair' with no returns accepted (waste of time putting that) buyer claimed phone was broken and wanted a refund opened a case and it took ebay 15mins to decide in his favour, he used ebay returns so the postage cost would be added to my bill and as soon as he sent them a copy of a recepit to show he had posted 'something' they refunded him, I refused to add mney to my paypal to clear the negative balance so they escalated and handed it over to Transcom. I told them it was in dispute so they passed it back to ebay, ebay had already suspended my account but I sent ebay a direct email asking for evidence of the phone having been posted back (weight on receipt/signature on delivery etc) a week later Transcom wrote to me stating ebay have asked them to close the case and not heard a thing from ebay since (been 4 months now)

[Zoobeef]

drdel said:

OP use Ebay to advertise an item.
Buyer sees item and buys it
Despite using their facilities OP then wants to fiddle with listing to circumvent EBay's fee/system.
Ebay cries foul and correctly calculates fee based on OP's listing.
OP whinges.

Talk to Ebay and do a deal...

Not quite right but don't let the truth get in the way.

Sellers fees were fixed at £1, sold outside ebay but should have just paid the £1 but didn't.
Couldn't work out how to cancel the listing (which was selling them for £200) so increased the price to £2000 so it definitely wouldn't sell.
Then worked out how to cancel and did.
Now has been charged th fee as though they sold for £2k

[anonymous-user]

I never understand the whinging about Ebay 'charging a fortune' on sales. Many things I've sold on Ebay - a large proportion overseas - would be nigh-on impossible to sell on any other 'platform'. I'd rather they took their 10% than me flinging my 'treasure' in the skip

If Ebay was your creation, would you do any differently?