Fraudulant Card Payment
Discussion
Slaav said:
This has all gone very quiet??
Apologies, had some personal stuff kick off and haven't had much time to think about thisSo an update
After I refused to sign the wage deduction form it has all gone very quiet, my manager is now making jokes (not in a nasty way) about card payments so he appears to have changed his tune, I've also been paid this morning and there has been no deduction from my wages
I'm guessing my contact to HR might have triggered something internal and they've realised their mistake
That is of course assuming nothing rears its head in the future
Oi_Oi_Savaloy said:
Trouble is - the actual issue at hand (employee being liable for fraudulent payment) is still not sorted. What happens when/if it happens again? You've got to go through this all over again - when it wasn't your fault etc etc in the first place?
Honestly - I'd use this as a lesson; that they couldn't give a s
t about you whatsoever - and use that as confirmation that it's time to look for a new opportunity; however much you need the job or like the colleagues you work for.
I've made it clear to the company I wont be doing any card payments over the phone and all colleagues have followed suit with meHonestly - I'd use this as a lesson; that they couldn't give a s
t about you whatsoever - and use that as confirmation that it's time to look for a new opportunity; however much you need the job or like the colleagues you work for.I think you may be right on the 2nd point however there are only a few companies that I feel my skills would transfer to and the main one we've just bought out!
Sorry to have to drag this up again but there has been a development
Manager took me to one side this morning and has been 'informed from above' they're taking the money off my wage wether I sign the permission slip or not
I had until now avoided escalating to an outside source in the hope common sense would prevail but it appears now I'll have to
I'll be ringing Acas amongst others when I finish work tonight
Manager took me to one side this morning and has been 'informed from above' they're taking the money off my wage wether I sign the permission slip or not
I had until now avoided escalating to an outside source in the hope common sense would prevail but it appears now I'll have to
I'll be ringing Acas amongst others when I finish work tonight
guru_1071 said:
if you are taking payments over the phone and allowing a third party to collect the goods, then you will probably be in breach of your agreement with the credit card machine suppliers
its a well known scam where people use recently cloned/stolen card that are still 'fresh' and order a few hundred quids worth of stuff, then get a third party (sometimes a dodgy local courier company) in to collect the stuff - the real owner of the card just does a claw back at the end of the month when they realise that they have been done
if your employers have told their staff to do this then they are in the wrong - you should only ever ship stuff to an address if you are keying the card number into the PDQ machine, or charge/swipe the card which is presented to you as a physical card at the point of purchase in the shop
if you as a member of staff are doing this third party collection thing as a quick and easy way to process sales, well, its your fault im afraid
I've in no way benefited from this and certainly wasn't doing it to achieve salesits a well known scam where people use recently cloned/stolen card that are still 'fresh' and order a few hundred quids worth of stuff, then get a third party (sometimes a dodgy local courier company) in to collect the stuff - the real owner of the card just does a claw back at the end of the month when they realise that they have been done
if your employers have told their staff to do this then they are in the wrong - you should only ever ship stuff to an address if you are keying the card number into the PDQ machine, or charge/swipe the card which is presented to you as a physical card at the point of purchase in the shop
if you as a member of staff are doing this third party collection thing as a quick and easy way to process sales, well, its your fault im afraid
Anyone one of 6 employees could've answered the call and each one have agreed they would've taken the payment as I did, just s
t luck it was me it seemsI've said to work if they can show me where it says I'm not to take card payments or something proving I am liable I'll pay it no issue
It's the fact none of this info is forth coming and everything seems to be written on napkins so to speak
bad company said:
DannyScene said:
Nothings happened
no update to give currently
I reckon we need to wait and see if they’re stupid enough to actually make a deduction from your wages at the end of the month.no update to give currently
I’d say they won’t,
HR sent me a copy of my contract this morning which doesn't reference card payments and has a blank space where my signature should be
JPJPJP said:
DannyScene said:
That's what I'm now waiting for
HR sent me a copy of my contract this morning which doesn't reference card payments and has a blank space where my signature should be
Have you ever signed a contract of employment with this employer?HR sent me a copy of my contract this morning which doesn't reference card payments and has a blank space where my signature should be
Or is this the first you have seen of it?
bad company said:
DannyScene said:
Honestly cant remember there may have been one in the starter pack but I wouldn't like to put any money on it
If they had anything signed by you and relevant to this they’d have sent it to you. When are you due to be paid?Arrived into work this morning after a fun weekend and my manager has yet again taken me to one side and asked if I'm going to sign the deduction document or are they taking it all in a lump sum, its my choice apparently.
I advised I'd be choosing not to sign either yet again based on the fact nobody can give me a clear cut answer on where it says I'm liable.
I feel like this is really starting to hinder my performance at work now, struggling to find motivation to fight daily to achieve target for a company who wont fight in the slightest for me.
I advised I'd be choosing not to sign either yet again based on the fact nobody can give me a clear cut answer on where it says I'm liable.
I feel like this is really starting to hinder my performance at work now, struggling to find motivation to fight daily to achieve target for a company who wont fight in the slightest for me.
blueg33 said:
Slaav said:
I think the OP has had enough advice on what to do on this subject.
OP, have you taken any of the advice given so far? Have you spoken formally to anyone? CAB even? Let alone a lawyer....
Have you emailed or stated in writing that you don't consent to a deduction?
Have you even emailed your boss/Manager and asked on what basis they want to deduct the payment? Ask for EVRYTHING in writing!!!
In fact, (and sorry if this sounds rather harsh...) have you done anything bar posting on this motoring forum? CV? Looked at other jobs? Anything?
This was my point. From here it looks like the Op is being too timid.OP, have you taken any of the advice given so far? Have you spoken formally to anyone? CAB even? Let alone a lawyer....
Have you emailed or stated in writing that you don't consent to a deduction?
Have you even emailed your boss/Manager and asked on what basis they want to deduct the payment? Ask for EVRYTHING in writing!!!
In fact, (and sorry if this sounds rather harsh...) have you done anything bar posting on this motoring forum? CV? Looked at other jobs? Anything?
Left me feeling less sure of myself than I did before I rung them to be honest as I was almost expecting them to assign someone or to be proactive in helping me rather than 'just roll over and we'll go from there', they were certainly more interested in claiming my money back once it had been taken than preventing it in the first place
Slaav said:
I think the OP has had enough advice on what to do on this subject.
OP, have you taken any of the advice given so far? Have you spoken formally to anyone? CAB even? Let alone a lawyer....
Yes - acas, not much help
Have you emailed or stated in writing that you don't consent to a deduction?
Yes - heard nothing back bar another attempt at me signing the document
Have you even emailed your boss/Manager and asked on what basis they want to deduct the payment? Ask for EVRYTHING in writing!!!
Yes - again sod all information coming back from this other than 'its for that card payment'
In fact, (and sorry if this sounds rather harsh...) have you done anything bar posting on this motoring forum? CV? Looked at other jobs? Anything?
Yes - updated CV to include my roll to the present day, applied for a few other jobs but none that I really want more just in case this kicks off
OP, have you taken any of the advice given so far? Have you spoken formally to anyone? CAB even? Let alone a lawyer....
Yes - acas, not much help
Have you emailed or stated in writing that you don't consent to a deduction?
Yes - heard nothing back bar another attempt at me signing the document
Have you even emailed your boss/Manager and asked on what basis they want to deduct the payment? Ask for EVRYTHING in writing!!!
Yes - again sod all information coming back from this other than 'its for that card payment'
In fact, (and sorry if this sounds rather harsh...) have you done anything bar posting on this motoring forum? CV? Looked at other jobs? Anything?
Yes - updated CV to include my roll to the present day, applied for a few other jobs but none that I really want more just in case this kicks off
blueg33 said:
This was my point. From here it looks like the Op is being too timid.
Just to add to the 'being too timid' post, I don't want to risk making things worse for myself, at the moment the worst thing that could happen is I have to pay £100 odd per month for 3 months and clear the balance, if I start kicking off and thrusting pseudo lawyer information at my manager claiming I'm not paying because of xyz and being vocal I feel I'm leaving myself open to being jobless eventually.Maybe wrong but I think refusing to sign and waiting for them to prove to me why I have to pay is the sensible choice, I could of course be hugely wide of the mark with that
From the mention of T2 mate it is indeed the company you're thinking off.
I'm 100% sure I'm sticking to my guns and won't be signing anything, they've had months to sit and talk me through this and explain what I've signed to confirm I owe the money and they haven't
Ps I'll take the pallets from now on and will have a word with warehouse re boxes but can't promise anything! Law unto themselves are this warehouse lot haha
I'm 100% sure I'm sticking to my guns and won't be signing anything, they've had months to sit and talk me through this and explain what I've signed to confirm I owe the money and they haven't
Ps I'll take the pallets from now on and will have a word with warehouse re boxes but can't promise anything! Law unto themselves are this warehouse lot haha
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