Fraudulant Card Payment

[stone]

DannyScene said:

Rather interestingly yesterday I was having back and forth with HR about my contract and receiving a copy, today however the replies have dried up but I know my latest email has been read

Now trying to work out for what reason they would stop replying

DannyScene - probably best to remove your employers name for now at least until you've resolved! Probably wouldn't be too difficult for them to identify you from the information in the thread

[DannyScene]

stone said:

DannyScene - probably best to remove your employers name for now at least until you've resolved! Probably wouldn't be too difficult for them to identify you from the information in the thread

Thanks for the heads up mate

I've removed my post but its been quoted twice

[stone]

DannyScene said:

Thanks for the heads up mate

I've removed my post but its been quoted twice

Send a DM and ask them to remove

[Red Devil]

DannyScene said:

The Mad Monk said:

DannyScene said:

I've also emailed HR for a copy of my contracts and they've advised that I started in march of whatever year and they didn't start using the document storage system until September so they couldn't provide me with one which seems odd

Well, that's not a problem. Simply refer to your own copy of your contract of employment.

You obviously were given a copy which you have kept in a safe place.

Take a copy of your copy, leave the original at home, and take the copy into work and quote that to everyone. If they say, 'show us', you can let them have the second copy because you have the first copy at home.

I never received a copy hence my emailing for one, sorry I thought that was obvious

Their HR department's response sounds like bovine excrement/a**e covering to me. What document storage sytem? Are they referring to moving paper records to scanned electronic copies?
Muppets. Just like your manager.

A lot of people have the mistaken belief that there is a requirement for a written and signed contract of employment.
The law makes no such stipulation. What it does do is require an employer to provide you with specified information within a time window.
Any clued up employer will require you to sign a piece of paper to confirm that you have received the statement of your T&Cs.

CAB said:

There is always a contract between an employee and employer. You may not have anything in writing, but a contract will still exist. This is because your agreement to work for your employer and your employer’s agreement to pay you for your work forms a contract. Your employer does have to give you a written statement within two months of you starting work. The statement must contain certain terms and conditions.

.
https://www.citizensadvice.org.uk/work/rights-at-w...

Failure to do so is a statutory breach. Knowledge is power. I recommend you have a look at the ERA 1996 - https://www.legislation.gov.uk/ukpga/1996/18/conte...

[Slaav]

This has all gone very quiet??

[DannyScene]

Slaav said:

This has all gone very quiet??

Apologies, had some personal stuff kick off and haven't had much time to think about this

So an update

After I refused to sign the wage deduction form it has all gone very quiet, my manager is now making jokes (not in a nasty way) about card payments so he appears to have changed his tune, I've also been paid this morning and there has been no deduction from my wages

I'm guessing my contact to HR might have triggered something internal and they've realised their mistake


That is of course assuming nothing rears its head in the future

[Durzel]

DannyScene said:

Apologies, had some personal stuff kick off and haven't had much time to think about this

So an update

After I refused to sign the wage deduction form it has all gone very quiet, my manager is now making jokes (not in a nasty way) about card payments so he appears to have changed his tune, I've also been paid this morning and there has been no deduction from my wages

I'm guessing my contact to HR might have triggered something internal and they've realised their mistake


That is of course assuming nothing rears its head in the future

Whatever happens don't forget that at one point this company that you work for was fully prepared to illegitimately deduct this money from your wages, and had you not queried it that's exactly what would've happened.

The door swings both ways when it comes to loyalty.

[Slaav]

Durzel said:

DannyScene said:

Apologies, had some personal stuff kick off and haven't had much time to think about this

So an update

After I refused to sign the wage deduction form it has all gone very quiet, my manager is now making jokes (not in a nasty way) about card payments so he appears to have changed his tune, I've also been paid this morning and there has been no deduction from my wages

I'm guessing my contact to HR might have triggered something internal and they've realised their mistake


That is of course assuming nothing rears its head in the future

Whatever happens don't forget that at one point this company that you work for was fully prepared to illegitimately deduct this money from your wages, and had you not queried it that's exactly what would've happened.

The door swings both ways when it comes to loyalty.

What he (Durzel) said up there.... just above

[carboy2017]

megaphone said:

Who made the decision to deduct the amount from your wages? Branch manager or has it come from higher? Maybe the branch manager is trying it on so he does not have the loss against his account. Maybe he is not aware of the law.

my thoughts exactly!

[wibble cb]

Biggest monetary loss/screw up I was involved in at work was about $300,000 once the final tally was taken.Thankfully, the company did a thorough investigation and determined that there were lessons to be learned in many areas, so no further action was taken, glad this worked out for you!

[Oi_Oi_Savaloy]

Trouble is - the actual issue at hand (employee being liable for fraudulent payment) is still not sorted. What happens when/if it happens again? You've got to go through this all over again - when it wasn't your fault etc etc in the first place?

Honestly - I'd use this as a lesson; that they couldn't give a st about you whatsoever - and use that as confirmation that it's time to look for a new opportunity; however much you need the job or like the colleagues you work for.

[DannyScene]

Oi_Oi_Savaloy said:

Trouble is - the actual issue at hand (employee being liable for fraudulent payment) is still not sorted. What happens when/if it happens again? You've got to go through this all over again - when it wasn't your fault etc etc in the first place?

Honestly - I'd use this as a lesson; that they couldn't give a st about you whatsoever - and use that as confirmation that it's time to look for a new opportunity; however much you need the job or like the colleagues you work for.

I've made it clear to the company I wont be doing any card payments over the phone and all colleagues have followed suit with me

I think you may be right on the 2nd point however there are only a few companies that I feel my skills would transfer to and the main one we've just bought out!

[bad company]

DannyScene said:

've made it clear to the company I wont be doing any card payments over the phone and all colleagues have followed suit with me

I think you may be right on the 2nd point however there are only a few companies that I feel my skills would transfer to and the main one we've just bought out!

Sounds like your boss has been told by HR that they cannot make the dedication from your wages. I wouldn’t be doing card payments again until they clarify the policy and confirm that employees are not liable in the circumstances you’ve outlined.

Edited by bad company on Saturday 1st September 00:03

[Thats What She Said]

DannyScene said:

Thanks for the heads up mate

I've removed my post but its been quoted twice

Just seen this and removed mention of your employers from my quoted post.

Good luck OP, dont let them do this to you!

[scarble]

DannyScene said:

I think you may be right on the 2nd point however there are only a few companies that I feel my skills would transfer to and the main one we've just bought out!

Your skills could transfer to a similar role in other industries, maybe electronics?
Or there might be a good independent in your area.

[DannyScene]

Sorry to have to drag this up again but there has been a development

Manager took me to one side this morning and has been 'informed from above' they're taking the money off my wage wether I sign the permission slip or not

I had until now avoided escalating to an outside source in the hope common sense would prevail but it appears now I'll have to

I'll be ringing Acas amongst others when I finish work tonight

[Order66]

DannyScene said:

Sorry to have to drag this up again but there has been a development

Manager took me to one side this morning and has been 'informed from above' they're taking the money off my wage wether I sign the permission slip or not

I had until now avoided escalating to an outside source in the hope common sense would prevail but it appears now I'll have to

I'll be ringing Acas amongst others when I finish work tonight

What an utter buch of f*king idiots. Time for you to teach them a lesson.

[Du1point8]

I dont see this going well for them now.

[Dixy]

It is quite incredible that a company of this size can be so inept. Thanks for keeping us informed, you have our backing, good luck.

[megaphone]

Have they changed their policy re taking phone orders/CC/collections?