Friend with tenancy agreement issue

Friend with tenancy agreement issue

Author
Discussion

rykard

Original Poster:

447 posts

182 months

Wednesday 14th November 2018
quotequote all
Hi,
I have a friend who is having issues with her letting agency. Is there anywhere she can go to get some free advice?
They are saying as she has signed the agreement she can't pull out, but she is not able to move in yet as there are loads of snagging issues.

cheers
Rich

Vanordinaire

3,701 posts

163 months

Wednesday 14th November 2018
quotequote all
Shelter. https://england.shelter.org.uk/housing_advice/priv...

Best place for free housing advice (from a tenants point of view)

Edited by Vanordinaire on Wednesday 14th November 12:36

Hashtaggggg

1,788 posts

70 months

Wednesday 14th November 2018
quotequote all
I would guess that the level of snagging is a question:-

If the roof I missing she may have a case, if the grass needs a cut her argument to cancel a contract is less watertight.

Both parties have signed a legally binding contract. She cannot just pull out if the snagging is superficial.

In my opinion.

Wings

5,815 posts

216 months

Wednesday 14th November 2018
quotequote all
Either the local council's private housing department, or depending on the type of snagging issues, then the council's environmental health department.

superlightr

12,856 posts

264 months

Thursday 15th November 2018
quotequote all
rykard said:
Hi,
I have a friend who is having issues with her letting agency. Is there anywhere she can go to get some free advice?
They are saying as she has signed the agreement she can't pull out, but she is not able to move in yet as there are loads of snagging issues.

cheers
Rich
as others have said - what are the issues?

There is a massive difference between don't wish to move in and can't move in.

rykard

Original Poster:

447 posts

182 months

Thursday 15th November 2018
quotequote all
it was a new build flat, that was supposed to be ready about a month ago, but there is stuff not done and the builders have left crap everywhere. She is getting very stressed over it.

hutchst

3,706 posts

97 months

Friday 16th November 2018
quotequote all
She'll probably be even more stressed when the summons for unpaid rent is handed to her.

The best advice I can offer is to get down to Boots and buy a packet of reality pills.

superlightr

12,856 posts

264 months

Friday 16th November 2018
quotequote all
rykard said:
it was a new build flat, that was supposed to be ready about a month ago, but there is stuff not done and the builders have left crap everywhere. She is getting very stressed over it.
Again that's not going to give anyone here any help to give you a decent answer. What exactly is wrong with the property?

does the kitchen, bathroom work, are there leaks, or has it not been cleaned?


Edited by superlightr on Friday 16th November 07:59

rykard

Original Poster:

447 posts

182 months

Friday 16th November 2018
quotequote all
As far as I know there is unfinished work, the builders have poured something down the toilet and almost blocked it and there are splashes(coffee?) up some of the walls ..

There were supposedly sorting it 2-3 weeks ago, but nothing has been done yet.

Hashtaggggg

1,788 posts

70 months

Friday 16th November 2018
quotequote all
rykard said:
As far as I know there is unfinished work, the builders have poured something down the toilet and almost blocked it and there are splashes(coffee?) up some of the walls ..

There were supposedly sorting it 2-3 weeks ago, but nothing has been done yet.
I doubt an almost blocked toilet and a coffee mark are grounds for cancelling the agreement.

As it was almost blocked it actually wasn't. So her grounds for rejection, based on the information provided is a coffee stain?

Snowflake springs to mind

rykard

Original Poster:

447 posts

182 months

Friday 16th November 2018
quotequote all
tbh that was my thoughts, hence the request of where to direct her to seek proper advice.

Wings

5,815 posts

216 months

Friday 16th November 2018
quotequote all
superlightr said:
Again that's not going to give anyone here any help to give you a decent answer. What exactly is wrong with the property?

does the kitchen, bathroom work, are there leaks, or has it not been cleaned?


Edited by superlightr on Friday 16th November 07:59
^^^agree with the above, although there is no consumer protection for the tenant, once a tenancy agreement is signed there is no get out clause from the same for the tenant, the rental property however must be fit for purpose.

Local council authorities (see my previous post) may carry out assessments of property which they consider to be unfit for occupation, hazardous etc. etc.. Landlords can be subject to enforcement action, since there is a statutory obligation under Section 11 of the Landlord and Tenant Act 1985.In addition, a Tenant who complains to the local authority about repairs may be able to defend a section 21 notice if the local authority serves a formal enforcement notice requiring the Landlord to carry out works.

It is imperative that your friend either contacts the local council's private housing and/or the environmental health department, or a local solicitor.

As an after thought, if the person's Deposit has been protected under the Tenancy Deposit Scheme, then it might be worth contacting that the same for further advice, help etc.

rykard

Original Poster:

447 posts

182 months

Friday 16th November 2018
quotequote all
cheers guys, never rented myself - this is a real eye opener for me.

Hashtaggggg

1,788 posts

70 months

Friday 16th November 2018
quotequote all
Wings said:
superlightr said:
Again that's not going to give anyone here any help to give you a decent answer. What exactly is wrong with the property?

does the kitchen, bathroom work, are there leaks, or has it not been cleaned?


Edited by superlightr on Friday 16th November 07:59
^^^agree with the above, although there is no consumer protection for the tenant, once a tenancy agreement is signed there is no get out clause from the same for the tenant, the rental property however must be fit for purpose.

Local council authorities (see my previous post) may carry out assessments of property which they consider to be unfit for occupation, hazardous etc. etc.. Landlords can be subject to enforcement action, since there is a statutory obligation under Section 11 of the Landlord and Tenant Act 1985.In addition, a Tenant who complains to the local authority about repairs may be able to defend a section 21 notice if the local authority serves a formal enforcement notice requiring the Landlord to carry out works.

It is imperative that your friend either contacts the local council's private housing and/or the environmental health department, or a local solicitor.

As an after thought, if the person's Deposit has been protected under the Tenancy Deposit Scheme, then it might be worth contacting that the same for further advice, help etc.
The property appears to be fit for habitation

A builder dropped a log down the toilet and "almost" blocked it and there is a coffee stain on the wall.

2Btoo

3,429 posts

204 months

Friday 16th November 2018
quotequote all
rykard said:
As far as I know there is unfinished work, the builders have poured something down the toilet and almost blocked it and there are splashes(coffee?) up some of the walls ..

There were supposedly sorting it 2-3 weeks ago, but nothing has been done yet.
Something in the toilet and a few coffee splashes up the walls doesn't make it uninhabitable. If she's trying to use these as excuses not to do as she has agreed to (i.e. signed the tenancy agreement) then she has a nasty awakening ahead of her.

A sensible tenant (as that is what she is - a tenant) would negotiate with the agency/landlord, get the problems resolved as soon as possible after she has moved in and there would be a good working relationship for the rest of her time there. A foolish tenant will throw her toys out of the pram, make a big fuss over what is almost nothing and find she has lost a LOT of money for her troubles.

Shelter is a great source of tenancy advice. However I'd avoid local authority private tenancy advice teams as I have seen too much bad and biased advice given by them.

hutchst

3,706 posts

97 months

Friday 16th November 2018
quotequote all
New build? Any outstanding defects fall under the contract between the builder and her landlord. She is not a party, and has no right to interfere. The landlord is legally entitled to tell the builder not to bother with the snagging.

Unless these particular snags are explicitly listed in her tenancy agreement to be fixed before she moves in then she is paying the rent whether she lives there or not. Tenants have the whip hand over landlord's under the tenancy rules, but not paying rent because of a coffee stain is not one of them.

Du1point8

21,612 posts

193 months

Friday 16th November 2018
quotequote all
Ok..

Im assuming said snowflake has signed the agreement/contract to rent the place?

At the moment you state there is nothing bar it being a little dirty, yet its sounds like she has refused to move in for a month due to the gates of hell opening in the property...

We moved into ours... it stated in the contract (I amended) that we require:

All lights working
Some furniture removed
Professional clean
Leaks fixed.
Painting
fixing plaster.

The deadline was 3 weeks from signing and if in particular the professional clean was not done then no professional clean would be completed at the end of the tenancy, if the others were not done, whilst annoying we could cope with the contracts fixing them after we moved in.

Now the above is normal... there is nothing there to refuse to move in, etc... What does the OPs friend suggest is the reason they cant move in to theirs?



Edited by Du1point8 on Friday 16th November 15:11

rykard

Original Poster:

447 posts

182 months

Friday 16th November 2018
quotequote all
I haven't seen it, but i think she is being a bit of a drama queen tbh, after reading what you guys have put and talking to a few other people.

rallycross

12,820 posts

238 months

Sunday 18th November 2018
quotequote all
Here’s some free advice for your snowflake ‘friend’ -
Tell her to find a boyfriend with big enough balls enough to tell her to stop being a stupid snowflake.

General Fluff

478 posts

138 months

Monday 19th November 2018
quotequote all
Has she refused to move in or is she prevented from doing so as the property hasn't achieved practical completion yet?