Stair Lift Mess

Author
Discussion

mbcx4jrh

122 posts

120 months

Friday 14th December 2018
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RSpiston said:
In my experience trustpilot remove bad reviews at the businesses request - and leave all the fake positive ones

Pdelamare

659 posts

128 months

Friday 14th December 2018
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Did the staircase get removed by the company?

Red Devil

13,060 posts

208 months

Saturday 15th December 2018
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Hopefully, no: just the not-fit-for-purpose lift. smile

RSpiston

122 posts

95 months

Monday 17th December 2018
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mbcx4jrh said:
In my experience trustpilot remove bad reviews at the businesses request - and leave all the fake positive ones
Wasn't aware of that. I guess this car insurance business haven't yet requested their reviews are removed !! :

https://uk.trustpilot.com/review/www.markerstudy.c...

Talk about shocking.

Pdelamare

659 posts

128 months

Monday 17th December 2018
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Red Devil said:
Hopefully, no: just the not-fit-for-purpose lift. smile
Very good. blah

LivingTheDream

Original Poster:

1,753 posts

179 months

Friday 4th January 2019
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Turned out ok in the end

Stairlift removed and all monies (~ £4k) returned. Cost Dad a few hundred for Solicitors though.

Vaud

50,509 posts

155 months

Friday 4th January 2019
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LivingTheDream said:
Turned out ok in the end

Stairlift removed and all monies (~ £4k) returned. Cost Dad a few hundred for Solicitors though.
Good to hear.

Should send them the bill for that as well now that you have the money returned.

LivingTheDream

Original Poster:

1,753 posts

179 months

Friday 4th January 2019
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Forgot to say - Thanks everyone for the help and advice

Much appreciated

askew

102 posts

116 months

Friday 4th January 2019
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RSpiston said:
mbcx4jrh said:
In my experience trustpilot remove bad reviews at the businesses request - and leave all the fake positive ones
Wasn't aware of that. I guess this car insurance business haven't yet requested their reviews are removed !! :

https://uk.trustpilot.com/review/www.markerstudy.c...

Talk about shocking.

Yikes. That's the underwriter I've ended up with via a popular broker.

timetex

644 posts

148 months

Friday 4th January 2019
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mbcx4jrh said:
In my experience trustpilot remove bad reviews at the businesses request - and leave all the fake positive ones
Not true.

If a company collects reviews (integration with their online platform) and Trustpilot receives a negative review from one of these, it will not be removed unless is is factually incorrect, abusive etc. They may ask a reviewer to re-word it, but they won't generally remove.

If you go to Trustpilot and leave any old review about any old company (unprompted) then the company can challenge whether or not you are a genuine customer of their business - and rightly so, in my opinion - but the solicited reviews are a different kettle of fish altogether.

Just Trouble

700 posts

254 months

Saturday 5th January 2019
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Should funds allow and available space within the dwelling have you considered a “through floor lift”?


JT

LivingTheDream

Original Poster:

1,753 posts

179 months

Wednesday 16th January 2019
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Well, surprisingly, he's just emailed me to say about a through floor lift as an alternative. Although he's had a quote and it would wipe out 2/3rds of his remaining savings eek

But - what price to put on a view over the fields rather than stare at a hedge?


Vaud

50,509 posts

155 months

Wednesday 16th January 2019
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LivingTheDream said:
Well, surprisingly, he's just emailed me to say about a through floor lift as an alternative. Although he's had a quote and it would wipe out 2/3rds of his remaining savings eek

But - what price to put on a view over the fields rather than stare at a hedge?
Get multiple quotes... also there is a used market for them.