Attacked by security guard - police blaming me!

Attacked by security guard - police blaming me!

Author
Discussion

richhead

891 posts

12 months

Wednesday 10th April
quotequote all
years ago i used to do some breakdown recovery, also we did some stuff for the police, like picking up abandoned cars etc
The alot of times the police had already left the scene when i got there, often no keys, so used to just drag the car onto the truck, alarms going etc, never got questioned by passers by.
Admittedly i was in a sign written truck, but it always amazed me. Look like you belong and nobody questions you.

Fastpedeller

3,875 posts

147 months

Thursday 11th April
quotequote all
ThingsBehindTheSun said:
Alickadoo said:
Yes - and don't let things escalate is you are stopped by security.
Funnily enough this thread always pops into my head when I am at the self serve till and it says "Would you like a receipt". Unless it is one item I always press yes now, especially if I am buying Alcohol or Meat which is likely to have a hidden RF tag.

I have set the alarms off a few times as the tags have not been deactivated, I always immediately stop and have the receipt in hand.

As this thread shows it is just not worth getting into an altercation with someone who has been given a uniform and believes that gives them power.
We were always setting off the alarms at our local Tesco (as was everyone who worked at the same company as us ) - it was our works pass that set it off. I reckon anyone with one of those could have been a habitual shoplifter if they were so inclined. Just wave the pass and the security nodded and let you proceed!

FiF

44,125 posts

252 months

Thursday 11th April
quotequote all
Solocle said:
donkmeister said:
TBH I get the impression that if you stop, look slightly bemused, step back and look at the security person they realise "not a thief" so wave you on.

If I ever decide to become a petty criminal I reckon I'd do really well by just doing that.
Apparently when my mum was a student the telly in her digs was stolen in broad daylight.

Thieves just walked in with confidence and took the thing, might have been wearing hi viz iirc? Anyway, they just exuded enough confidence that nobody challenged them!
This really happened in the main entrance area if the local uni. Some bods walked in with confidence, removed 3 large flat screen monitors / TVs that were used to display various messages and announcements. Said they were from IT dept. Staff working in the area accepted it and said nothing. Theft only 'discovered' a few days later when someone rang up IT asking when the new ones were going to be installed.

Real IT bod:- "Excuse me but, wait, what? WHAT!"

Gary C

12,489 posts

180 months

Thursday 11th April
quotequote all
FiF said:
Solocle said:
donkmeister said:
TBH I get the impression that if you stop, look slightly bemused, step back and look at the security person they realise "not a thief" so wave you on.

If I ever decide to become a petty criminal I reckon I'd do really well by just doing that.
Apparently when my mum was a student the telly in her digs was stolen in broad daylight.

Thieves just walked in with confidence and took the thing, might have been wearing hi viz iirc? Anyway, they just exuded enough confidence that nobody challenged them!
This really happened in the main entrance area if the local uni. Some bods walked in with confidence, removed 3 large flat screen monitors / TVs that were used to display various messages and announcements. Said they were from IT dept. Staff working in the area accepted it and said nothing. Theft only 'discovered' a few days later when someone rang up IT asking when the new ones were going to be installed.

Real IT bod:- "Excuse me but, wait, what? WHAT!"
Same happened at an Ex's work

Sign written van rocks up to install the new PC's but first has to remove half of them (nicely leaving half for people to continue working, avoiding angry calls to IT)

Walks off with 20 year old PC's, never seen again.

Pica-Pica

13,826 posts

85 months

Friday 12th April
quotequote all
sutoka said:
My local Tesco has over the last few months ditched their mature security guards.You know , white shirt, pot belly, SIA licence on a lanyard types. They seem to have replaced them with some Middle Eastern folk who look togged out for the frontline, Boots, combats, stab-roof vest etc.

This seemed to coincide with them putting in this new security measure of stopping trolleys of random customers who had clearly paid and had receipt in hand. The trolley held it on the metal plate and security bounce over like on an obstacle course, demanding the receipt and poking through the bagged items of customer who had already paid , ie- it was their own property. The best way to deal was a bloke who said 'fk off' picked up his bag and left the trolley sitting there.

Now when it happened to my elderly mother who hasn't stolen. a single item I was furious, it seems the security though it was fine to randomly accuse and search the bag of any customer they saw fit. Only my elderly mother is more than capable and not only confronted the newly appointed migrant on security but waited for the store manager to arrive and gave him a piece of her mind.

He got an apology and a voucher for her trouble but this whole receipt scanning nonsense just shows how inept modern security guards are at noticing patterns and analysing live CCTV, it seems as soon as you get off a boat you are given an SIA badge whether you are competent or have a single ounce of common sense.
All that, and you can identify a migrant from home-born. You should be … a security guard?

PorkInsider

5,889 posts

142 months

Friday 12th April
quotequote all
sutoka said:
My local Tesco has over the last few months ditched their mature security guards.You know , white shirt, pot belly, SIA licence on a lanyard types. They seem to have replaced them with some Middle Eastern folk who look togged out for the frontline, Boots, combats, stab-roof vest etc.

This seemed to coincide with them putting in this new security measure of stopping trolleys of random customers who had clearly paid and had receipt in hand. The trolley held it on the metal plate and security bounce over like on an obstacle course, demanding the receipt and poking through the bagged items of customer who had already paid , ie- it was their own property. The best way to deal was a bloke who said 'fk off' picked up his bag and left the trolley sitting there.

Now when it happened to my elderly mother who hasn't stolen. a single item I was furious, it seems the security though it was fine to randomly accuse and search the bag of any customer they saw fit. Only my elderly mother is more than capable and not only confronted the newly appointed migrant on security but waited for the store manager to arrive and gave him a piece of her mind.

He got an apology and a voucher for her trouble but this whole receipt scanning nonsense just shows how inept modern security guards are at noticing patterns and analysing live CCTV, it seems as soon as you get off a boat you are given an SIA badge whether you are competent or have a single ounce of common sense.
Had you gone in for a joint of gammon?

Zarco

17,891 posts

210 months

Friday 12th April
quotequote all
PorkInsider said:
Had you gone in for a joint of gammon?
hehe

Greendubber

13,222 posts

204 months

Friday 12th April
quotequote all
Zarco said:
PorkInsider said:
Had you gone in for a joint of gammon?
hehe
Sounds like they have plenty already...

geeks

9,204 posts

140 months

Friday 12th April
quotequote all
sutoka said:
My local Tesco has over the last few months ditched their mature security guards.You know , white shirt, pot belly, SIA licence on a lanyard types. They seem to have replaced them with some Middle Eastern folk who look togged out for the frontline, Boots, combats, stab-roof vest etc.

This seemed to coincide with them putting in this new security measure of stopping trolleys of random customers who had clearly paid and had receipt in hand. The trolley held it on the metal plate and security bounce over like on an obstacle course, demanding the receipt and poking through the bagged items of customer who had already paid , ie- it was their own property. The best way to deal was a bloke who said 'fk off' picked up his bag and left the trolley sitting there.

Now when it happened to my elderly mother who hasn't stolen. a single item I was furious, it seems the security though it was fine to randomly accuse and search the bag of any customer they saw fit. Only my elderly mother is more than capable and not only confronted the newly appointed migrant on security but waited for the store manager to arrive and gave him a piece of her mind.

He got an apology and a voucher for her trouble but this whole receipt scanning nonsense just shows how inept modern security guards are at noticing patterns and analysing live CCTV, it seems as soon as you get off a boat you are given an SIA badge whether you are competent or have a single ounce of common sense.
fking hell! NP&E is over there >> you fking lunatic!

FiF

44,125 posts

252 months

Friday 12th April
quotequote all
Now I understand why someone's trolley appeared to jam to a halt blocking the exit.

Re profiling comments about the security guards. One of that number clearly follows, or more precisely followed, youngish girls around the store. Until he was noticed clearly stalking. Didn't end well for him.

Flumpo

3,763 posts

74 months

Friday 12th April
quotequote all
sutoka said:
My local Tesco has over the last few months ditched their mature security guards.You know , white shirt, pot belly, SIA licence on a lanyard types. They seem to have replaced them with some Middle Eastern folk who look togged out for the frontline, Boots, combats, stab-roof vest etc.

This seemed to coincide with them putting in this new security measure of stopping trolleys of random customers who had clearly paid and had receipt in hand. The trolley held it on the metal plate and security bounce over like on an obstacle course, demanding the receipt and poking through the bagged items of customer who had already paid , ie- it was their own property. The best way to deal was a bloke who said 'fk off' picked up his bag and left the trolley sitting there.

Now when it happened to my elderly mother who hasn't stolen. a single item I was furious, it seems the security though it was fine to randomly accuse and search the bag of any customer they saw fit. Only my elderly mother is more than capable and not only confronted the newly appointed migrant on security but waited for the store manager to arrive and gave him a piece of her mind.

He got an apology and a voucher for her trouble but this whole receipt scanning nonsense just shows how inept modern security guards are at noticing patterns and analysing live CCTV, it seems as soon as you get off a boat you are given an SIA badge whether you are competent or have a single ounce of common sense.
Can’t be serious.

KAgantua

3,883 posts

132 months

milkround

Original Poster:

1,122 posts

80 months

Friday 12th April
quotequote all
sutoka said:
My local Tesco has over the last few months ditched their mature security guards.You know , white shirt, pot belly, SIA licence on a lanyard types. They seem to have replaced them with some Middle Eastern folk who look togged out for the frontline, Boots, combats, stab-roof vest etc.

This seemed to coincide with them putting in this new security measure of stopping trolleys of random customers who had clearly paid and had receipt in hand. The trolley held it on the metal plate and security bounce over like on an obstacle course, demanding the receipt and poking through the bagged items of customer who had already paid , ie- it was their own property. The best way to deal was a bloke who said 'fk off' picked up his bag and left the trolley sitting there.

Now when it happened to my elderly mother who hasn't stolen. a single item I was furious, it seems the security though it was fine to randomly accuse and search the bag of any customer they saw fit. Only my elderly mother is more than capable and not only confronted the newly appointed migrant on security but waited for the store manager to arrive and gave him a piece of her mind.

He got an apology and a voucher for her trouble but this whole receipt scanning nonsense just shows how inept modern security guards are at noticing patterns and analysing live CCTV, it seems as soon as you get off a boat you are given an SIA badge whether you are competent or have a single ounce of common sense.
What a disgusting thing to say. Where someone comes from has nothing to do with how they act. It's the 21st century. I'm a bit shocked that this website let's a blatantly racist post to remain.

I can't believe this thread is still going. It feels like a lifetime ago. Since all this we have had covid. I have a kid now. I got married. I literally feel like a different person now to then.

Looking back I probably would act differently - I'm older now. But I can still be difficult and a pain when I want to be (just ask my wife or my direct manager at work). Each of us has to do our own thing I suppose. I can't say I particularly regret anything with hindsight. I hope the security guard in question is living his best life. I hope the police and the magistrates etc are happy and have found a way of doing their jobs competently which doesn't lead to terrible miscarriages of justice like in my case.

Now I've sufficiently stirred the pot I'll bow out of this thread forever.

Flumpo

3,763 posts

74 months

Friday 12th April
quotequote all
milkround said:
sutoka said:
My local Tesco has over the last few months ditched their mature security guards.You know , white shirt, pot belly, SIA licence on a lanyard types. They seem to have replaced them with some Middle Eastern folk who look togged out for the frontline, Boots, combats, stab-roof vest etc.

This seemed to coincide with them putting in this new security measure of stopping trolleys of random customers who had clearly paid and had receipt in hand. The trolley held it on the metal plate and security bounce over like on an obstacle course, demanding the receipt and poking through the bagged items of customer who had already paid , ie- it was their own property. The best way to deal was a bloke who said 'fk off' picked up his bag and left the trolley sitting there.

Now when it happened to my elderly mother who hasn't stolen. a single item I was furious, it seems the security though it was fine to randomly accuse and search the bag of any customer they saw fit. Only my elderly mother is more than capable and not only confronted the newly appointed migrant on security but waited for the store manager to arrive and gave him a piece of her mind.

He got an apology and a voucher for her trouble but this whole receipt scanning nonsense just shows how inept modern security guards are at noticing patterns and analysing live CCTV, it seems as soon as you get off a boat you are given an SIA badge whether you are competent or have a single ounce of common sense.
What a disgusting thing to say. Where someone comes from has nothing to do with how they act. It's the 21st century. I'm a bit shocked that this website let's a blatantly racist post to remain.

I can't believe this thread is still going. It feels like a lifetime ago. Since all this we have had covid. I have a kid now. I got married. I literally feel like a different person now to then.

Looking back I probably would act differently - I'm older now. But I can still be difficult and a pain when I want to be (just ask my wife or my direct manager at work). Each of us has to do our own thing I suppose. I can't say I particularly regret anything with hindsight. I hope the security guard in question is living his best life. I hope the police and the magistrates etc are happy and have found a way of doing their jobs competently which doesn't lead to terrible miscarriages of justice like in my case.

Now I've sufficiently stirred the pot I'll bow out of this thread forever.
I’m afraid you are now part of PH pop culture and folklore.

Although a lot criticised, I always hoped you would come out on top.

Congrats on the kid.

TriumphStag3.0V8

3,859 posts

82 months

Saturday 13th April
quotequote all
Indeed milkround, this thread is now PH Lore, and you live in infamy with the likes of Welshbeef and his non-existent Porsche.

Sebring440

2,022 posts

97 months

Saturday 13th April
quotequote all
milkround said:
I hope the police and the magistrates etc are happy and have found a way of doing their jobs competently which doesn't lead to terrible miscarriages of justice like in my case.
Classic quote!

CharlesdeGaulle

26,304 posts

181 months

Saturday 13th April
quotequote all
Sebring440 said:
milkround said:
I hope the police and the magistrates etc are happy and have found a way of doing their jobs competently which doesn't lead to terrible miscarriages of justice like in my case.
Classic quote!
In fairness, rarely has justice seen quite the miscarriage that was evidenced here. Poor milkround, with his attitude and shouty fists.

MB140

4,076 posts

104 months

Sunday 14th April
quotequote all
Well in a strange twist of fate I had a similar experience myself yesterday. Went to Waitrose to pick up some sparkling water. Thats all one pack of water.

Went through the self scan checkout paid and selected not to print a receipt. As I was walking out I was grabbed on the arm by what I’m now going to refer to as the security goon.

Goon: You didn’t pay
Me: Yes I did, paid contactless with my watch.
Goon: No you didn’t I just watched you. Where’s your receipt.
Me: Don’t have one, I selected no to receipt.
Goon: So you didn’t pay then.
Me: Tried to explain again that I paid contactless and chose no receipt.
Goon: Come with me I’m going to search you. (Right so now not happy with me not having paid I’ve now blatantly hidden stuff and stole it).

I’m still calm, but inside starting to get a bit annoyed.

Me: right call the manager please I’ve paid, I’ve been polite, I’ve told you what’s happened with the receipt. Get on your radio to the CCTV guy and I’m not being searched by you.

Goon: You will do as I say.

Now I’m 45+ years old. I’m dressed smartly. This goon is now gripping me by the arm and has hold of the back of my coat.

Me: I’d like to speak to the manager and as luck would have it a member of Waitrose staff is walking past and enquires what’s going on. I ask for the manager, explain that security is physically restraining me (I’m not trying to leave). Staff member goes to customer services and puts out a call to get the manager.

Now thankfully the manager sees common sense. Tells the guard to let go of me and we explain what’s happened. I offer to show the manager my bank account notification on my watch (goon wasn’t interested in that). Manager sees my payment in my bank and then turns to security.

Manager: Well did you actually see the gentleman take anything or hide anything.
Goon: No but as he hadn’t paid for the water he’s probably taken something else.
Manager: Big sigh, shakes his head and starts to apologise profusely.

I suppose if you pay peanuts you get idiots.

So some learning points.

1) Always print a receipt
2) Remain calm (I did) and polite (I did)
3) Always get someone with more clout than security involved straight away.


I do have to question the wisdom of having a system where you can select no receipt and then question someone’s integrity and honesty in public by allowing someone to choose no receipt.

Never mind. My wife enjoyed the sparkling water.

Piginapoke

4,768 posts

186 months

Sunday 14th April
quotequote all
MB140 said:
Well in a strange twist of fate I had a similar experience myself yesterday. Went to Waitrose to pick up some sparkling water. Thats all one pack of water.

Went through the self scan checkout paid and selected not to print a receipt. As I was walking out I was grabbed on the arm by what I’m now going to refer to as the security goon.

Goon: You didn’t pay
Me: Yes I did, paid contactless with my watch.
Goon: No you didn’t I just watched you. Where’s your receipt.
Me: Don’t have one, I selected no to receipt.
Goon: So you didn’t pay then.
Me: Tried to explain again that I paid contactless and chose no receipt.
Goon: Come with me I’m going to search you. (Right so now not happy with me not having paid I’ve now blatantly hidden stuff and stole it).

I’m still calm, but inside starting to get a bit annoyed.

Me: right call the manager please I’ve paid, I’ve been polite, I’ve told you what’s happened with the receipt. Get on your radio to the CCTV guy and I’m not being searched by you.

Goon: You will do as I say.

Now I’m 45+ years old. I’m dressed smartly. This goon is now gripping me by the arm and has hold of the back of my coat.

Me: I’d like to speak to the manager and as luck would have it a member of Waitrose staff is walking past and enquires what’s going on. I ask for the manager, explain that security is physically restraining me (I’m not trying to leave). Staff member goes to customer services and puts out a call to get the manager.

Now thankfully the manager sees common sense. Tells the guard to let go of me and we explain what’s happened. I offer to show the manager my bank account notification on my watch (goon wasn’t interested in that). Manager sees my payment in my bank and then turns to security.

Manager: Well did you actually see the gentleman take anything or hide anything.
Goon: No but as he hadn’t paid for the water he’s probably taken something else.
Manager: Big sigh, shakes his head and starts to apologise profusely.

I suppose if you pay peanuts you get idiots.

So some learning points.

1) Always print a receipt
2) Remain calm (I did) and polite (I did)
3) Always get someone with more clout than security involved straight away.


I do have to question the wisdom of having a system where you can select no receipt and then question someone’s integrity and honesty in public by allowing someone to choose no receipt.

Never mind. My wife enjoyed the sparkling water.
I was hoping that would end with another scuffle in the car park!

Vipers

32,896 posts

229 months

Sunday 14th April
quotequote all
Question is why do tills offer “No receipt” option?

Are they trying to save money on not printing receipts, after reading this thread it seems odd the default isn’t to print a receipt.

Only had one encounter around 1972 in Dunfermline, bought a short length of carpet runner, then went into woolies, as I stepped out of woolies two women stopped me, said they were store security and could they see the receipt for the carpet, (it wasn't in a bag, just rolled up under my arm), I said no, one asked why, said I didn’t buy it in woolies, and walked away.

But honestly when you look at these supermarket security people, you have to wonder.