Attacked by security guard - police blaming me!
Discussion
MB140 said:
Well in a strange twist of fate I had a similar experience myself yesterday. Went to Waitrose to pick up some sparkling water. Thats all one pack of water.
Went through the self scan checkout paid and selected not to print a receipt. As I was walking out I was grabbed on the arm by what I’m now going to refer to as the security goon.
Goon: You didn’t pay
Me: Yes I did, paid contactless with my watch.
Goon: No you didn’t I just watched you. Where’s your receipt.
Me: Don’t have one, I selected no to receipt.
Goon: So you didn’t pay then.
Me: Tried to explain again that I paid contactless and chose no receipt.
Goon: Come with me I’m going to search you. (Right so now not happy with me not having paid I’ve now blatantly hidden stuff and stole it).
I’m still calm, but inside starting to get a bit annoyed.
Me: right call the manager please I’ve paid, I’ve been polite, I’ve told you what’s happened with the receipt. Get on your radio to the CCTV guy and I’m not being searched by you.
Goon: You will do as I say.
Now I’m 45+ years old. I’m dressed smartly. This goon is now gripping me by the arm and has hold of the back of my coat.
Me: I’d like to speak to the manager and as luck would have it a member of Waitrose staff is walking past and enquires what’s going on. I ask for the manager, explain that security is physically restraining me (I’m not trying to leave). Staff member goes to customer services and puts out a call to get the manager.
Now thankfully the manager sees common sense. Tells the guard to let go of me and we explain what’s happened. I offer to show the manager my bank account notification on my watch (goon wasn’t interested in that). Manager sees my payment in my bank and then turns to security.
Manager: Well did you actually see the gentleman take anything or hide anything.
Goon: No but as he hadn’t paid for the water he’s probably taken something else.
Manager: Big sigh, shakes his head and starts to apologise profusely.
I suppose if you pay peanuts you get idiots.
So some learning points.
1) Always print a receipt
2) Remain calm (I did) and polite (I did)
3) Always get someone with more clout than security involved straight away.
I do have to question the wisdom of having a system where you can select no receipt and then question someone’s integrity and honesty in public by allowing someone to choose no receipt.
Never mind. My wife enjoyed the sparkling water.
A number of points, of course.Went through the self scan checkout paid and selected not to print a receipt. As I was walking out I was grabbed on the arm by what I’m now going to refer to as the security goon.
Goon: You didn’t pay
Me: Yes I did, paid contactless with my watch.
Goon: No you didn’t I just watched you. Where’s your receipt.
Me: Don’t have one, I selected no to receipt.
Goon: So you didn’t pay then.
Me: Tried to explain again that I paid contactless and chose no receipt.
Goon: Come with me I’m going to search you. (Right so now not happy with me not having paid I’ve now blatantly hidden stuff and stole it).
I’m still calm, but inside starting to get a bit annoyed.
Me: right call the manager please I’ve paid, I’ve been polite, I’ve told you what’s happened with the receipt. Get on your radio to the CCTV guy and I’m not being searched by you.
Goon: You will do as I say.
Now I’m 45+ years old. I’m dressed smartly. This goon is now gripping me by the arm and has hold of the back of my coat.
Me: I’d like to speak to the manager and as luck would have it a member of Waitrose staff is walking past and enquires what’s going on. I ask for the manager, explain that security is physically restraining me (I’m not trying to leave). Staff member goes to customer services and puts out a call to get the manager.
Now thankfully the manager sees common sense. Tells the guard to let go of me and we explain what’s happened. I offer to show the manager my bank account notification on my watch (goon wasn’t interested in that). Manager sees my payment in my bank and then turns to security.
Manager: Well did you actually see the gentleman take anything or hide anything.
Goon: No but as he hadn’t paid for the water he’s probably taken something else.
Manager: Big sigh, shakes his head and starts to apologise profusely.
I suppose if you pay peanuts you get idiots.
So some learning points.
1) Always print a receipt
2) Remain calm (I did) and polite (I did)
3) Always get someone with more clout than security involved straight away.
I do have to question the wisdom of having a system where you can select no receipt and then question someone’s integrity and honesty in public by allowing someone to choose no receipt.
Never mind. My wife enjoyed the sparkling water.
This is your version of events, the security guard, or OJ Simpson may have a different recollection.
Why are you buying water when there is perfectly good water in the tap at home.
ALWAYS get a receipt.
Alickadoo said:
MB140 said:
Well in a strange twist of fate I had a similar experience myself yesterday. Went to Waitrose to pick up some sparkling water. Thats all one pack of water.
Went through the self scan checkout paid and selected not to print a receipt. As I was walking out I was grabbed on the arm by what I’m now going to refer to as the security goon.
Goon: You didn’t pay
Me: Yes I did, paid contactless with my watch.
Goon: No you didn’t I just watched you. Where’s your receipt.
Me: Don’t have one, I selected no to receipt.
Goon: So you didn’t pay then.
Me: Tried to explain again that I paid contactless and chose no receipt.
Goon: Come with me I’m going to search you. (Right so now not happy with me not having paid I’ve now blatantly hidden stuff and stole it).
I’m still calm, but inside starting to get a bit annoyed.
Me: right call the manager please I’ve paid, I’ve been polite, I’ve told you what’s happened with the receipt. Get on your radio to the CCTV guy and I’m not being searched by you.
Goon: You will do as I say.
Now I’m 45+ years old. I’m dressed smartly. This goon is now gripping me by the arm and has hold of the back of my coat.
Me: I’d like to speak to the manager and as luck would have it a member of Waitrose staff is walking past and enquires what’s going on. I ask for the manager, explain that security is physically restraining me (I’m not trying to leave). Staff member goes to customer services and puts out a call to get the manager.
Now thankfully the manager sees common sense. Tells the guard to let go of me and we explain what’s happened. I offer to show the manager my bank account notification on my watch (goon wasn’t interested in that). Manager sees my payment in my bank and then turns to security.
Manager: Well did you actually see the gentleman take anything or hide anything.
Goon: No but as he hadn’t paid for the water he’s probably taken something else.
Manager: Big sigh, shakes his head and starts to apologise profusely.
I suppose if you pay peanuts you get idiots.
So some learning points.
1) Always print a receipt
2) Remain calm (I did) and polite (I did)
3) Always get someone with more clout than security involved straight away.
I do have to question the wisdom of having a system where you can select no receipt and then question someone’s integrity and honesty in public by allowing someone to choose no receipt.
Never mind. My wife enjoyed the sparkling water.
A number of points, of course.Went through the self scan checkout paid and selected not to print a receipt. As I was walking out I was grabbed on the arm by what I’m now going to refer to as the security goon.
Goon: You didn’t pay
Me: Yes I did, paid contactless with my watch.
Goon: No you didn’t I just watched you. Where’s your receipt.
Me: Don’t have one, I selected no to receipt.
Goon: So you didn’t pay then.
Me: Tried to explain again that I paid contactless and chose no receipt.
Goon: Come with me I’m going to search you. (Right so now not happy with me not having paid I’ve now blatantly hidden stuff and stole it).
I’m still calm, but inside starting to get a bit annoyed.
Me: right call the manager please I’ve paid, I’ve been polite, I’ve told you what’s happened with the receipt. Get on your radio to the CCTV guy and I’m not being searched by you.
Goon: You will do as I say.
Now I’m 45+ years old. I’m dressed smartly. This goon is now gripping me by the arm and has hold of the back of my coat.
Me: I’d like to speak to the manager and as luck would have it a member of Waitrose staff is walking past and enquires what’s going on. I ask for the manager, explain that security is physically restraining me (I’m not trying to leave). Staff member goes to customer services and puts out a call to get the manager.
Now thankfully the manager sees common sense. Tells the guard to let go of me and we explain what’s happened. I offer to show the manager my bank account notification on my watch (goon wasn’t interested in that). Manager sees my payment in my bank and then turns to security.
Manager: Well did you actually see the gentleman take anything or hide anything.
Goon: No but as he hadn’t paid for the water he’s probably taken something else.
Manager: Big sigh, shakes his head and starts to apologise profusely.
I suppose if you pay peanuts you get idiots.
So some learning points.
1) Always print a receipt
2) Remain calm (I did) and polite (I did)
3) Always get someone with more clout than security involved straight away.
I do have to question the wisdom of having a system where you can select no receipt and then question someone’s integrity and honesty in public by allowing someone to choose no receipt.
Never mind. My wife enjoyed the sparkling water.
This is your version of events, the security guard, or OJ Simpson may have a different recollection.
Why are you buying water when there is perfectly good water in the tap at home.
ALWAYS get a receipt.
Alickadoo said:
MB140 said:
Last time I checked sparkling water doesn’t come out the domestic tap. The wife wanted sparkling water with her belvour farm mango and passion fruit.
If you knew how many Amazonian rain forests were felled to get that H2O to Mrs MB140's lips you wouldn't be so flippant.PorkInsider said:
Alickadoo said:
MB140 said:
Last time I checked sparkling water doesn’t come out the domestic tap. The wife wanted sparkling water with her belvour farm mango and passion fruit.
If you knew how many Amazonian rain forests were felled to get that H2O to Mrs MB140's lips you wouldn't be so flippant.Alickadoo said:
MB140 said:
Last time I checked sparkling water doesn’t come out the domestic tap. The wife wanted sparkling water with her belvour farm mango and passion fruit.
If you knew how many Amazonian rain forests were felled to get that H2O to Mrs MB140's lips you wouldn't be so flippant.We in the uk are being brow beaten in to poverty by the current government and its environment policy. All whist flying around on private jets and allowing china, India et al to pollute our planet willy nilly. When they sort their own s
t out I will worry about mine and my wife’s. I’m off to the pub shortly for a Sunday dinner. I’m sure that’s bad for the environment too. Guess what. Still don’t give a toss.
Thats my final comment on sparkling water.
Have a good day.
MB140 said:
Alickadoo said:
MB140 said:
Last time I checked sparkling water doesn’t come out the domestic tap. The wife wanted sparkling water with her belvour farm mango and passion fruit.
If you knew how many Amazonian rain forests were felled to get that H2O to Mrs MB140's lips you wouldn't be so flippant.We in the uk are being brow beaten in to poverty by the current government and its environment policy. All whist flying around on private jets and allowing china, India et al to pollute our planet willy nilly. When they sort their own s
t out I will worry about mine and my wife’s. I’m off to the pub shortly for a Sunday dinner. I’m sure that’s bad for the environment too. Guess what. Still don’t give a toss.
Thats my final comment on sparkling water.
Have a good day.
PorkInsider said:
Alickadoo said:
MB140 said:
Last time I checked sparkling water doesn’t come out the domestic tap. The wife wanted sparkling water with her belvour farm mango and passion fruit.
If you knew how many Amazonian rain forests were felled to get that H2O to Mrs MB140's lips you wouldn't be so flippant.MB140 said:
She drinks about 4 litres a day of the stuff I reckon. Personally I couldn’t give a fly f**k about our contributions to the rain forests.
We in the uk are being brow beaten in to poverty by the current government and its environment policy. All whist flying around on private jets and allowing china, India et al to pollute our planet willy nilly. When they sort their own st out I will worry about mine and my wife’s.
I’m off to the pub shortly for a Sunday dinner. I’m sure that’s bad for the environment too. Guess what. Still don’t give a toss.
Thats my final comment on sparkling water.
Have a good day.
I hope had hoped that you would realise that my last comment about the Amazon was meant to be tongue in cheek?We in the uk are being brow beaten in to poverty by the current government and its environment policy. All whist flying around on private jets and allowing china, India et al to pollute our planet willy nilly. When they sort their own s
t out I will worry about mine and my wife’s. I’m off to the pub shortly for a Sunday dinner. I’m sure that’s bad for the environment too. Guess what. Still don’t give a toss.
Thats my final comment on sparkling water.
Have a good day.
However I do think it is ludicrous shipping drinking water around the country when the stuff in the tap is potable.
MB140 said:
Alickadoo said:
MB140 said:
Last time I checked sparkling water doesn’t come out the domestic tap. The wife wanted sparkling water with her belvour farm mango and passion fruit.
If you knew how many Amazonian rain forests were felled to get that H2O to Mrs MB140's lips you wouldn't be so flippant.We in the uk are being brow beaten in to poverty by the current government and its environment policy. All whist flying around on private jets and allowing china, India et al to pollute our planet willy nilly. When they sort their own s
t out I will worry about mine and my wife’s. I’m off to the pub shortly for a Sunday dinner. I’m sure that’s bad for the environment too. Guess what. Still don’t give a toss.
Thats my final comment on sparkling water.
Have a good day.
Make sure you get a receipt for the pint of bitter you will be drinking and perhaps also buy some peanuts…
FiF said:
CharlesdeGaulle said:
Agreed. Selfishness and fury.
I suspect the fury, more lack of patience, is perhaps to do with being accosted in person and online by those deliberately trying to initiate an argument.I wouldn't like being acosted by security without there being something reasonable to make me look suspicious.
Perhaps one problem is that security (like the Police) is constantly dealing with lying scroats all hours and they become jaded whereas your average law abiding punter can't understand where the attitude comes from as they're not exposed to it?
When an arse of a security guard meets an arse of a punter, you get long threads on the internet.
Perhaps one problem is that security (like the Police) is constantly dealing with lying scroats all hours and they become jaded whereas your average law abiding punter can't understand where the attitude comes from as they're not exposed to it?
When an arse of a security guard meets an arse of a punter, you get long threads on the internet.
MB140 said:
Well in a strange twist of fate I had a similar experience myself yesterday. Went to Waitrose to pick up some sparkling water. Thats all one pack of water.
That’s disgusting.Personally, I would have called the police. You were assaulted.
Head office, Daily Mail, compo, full works.
NRG1976 said:
FiF said:
CharlesdeGaulle said:
Agreed. Selfishness and fury.
I suspect the fury, more lack of patience, is perhaps to do with being accosted in person and online by those deliberately trying to initiate an argument.Warning, somedays I have even less patience than mb140, and as for the drink, no, and wouldn't even consider it. HtH.
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