Discussion
132 said:
I sent off my paperwork to remove a plate on 28/5 and the online vehicle enquiry showed that the plate was taken off yesterday. This should give anyone that needs to know the sort of timelines DVLA is working to at present.
Not really, they've had my documents since mid AprilSent V5, Heritage Certificate, MOT, V62 and covering letter for build date change, reclassify as Historic and refund of 5 months VED from April 1st early March.
Received V5 4 weeks ago, 2 months VED refund 3 weeks ago and still no return of any other docs despite SAE supplied at the time.
If you manage to get through on the phone to them, they insist any questions have to be by post - not good enough in my view
Received V5 4 weeks ago, 2 months VED refund 3 weeks ago and still no return of any other docs despite SAE supplied at the time.
If you manage to get through on the phone to them, they insist any questions have to be by post - not good enough in my view
Finally spoke to someone at the DVLA at the end of last week as there was still no sign of my licence. They sent me a replacement D1 form and gave me a "key worker" address to send it to (I hate that term). I added a covering letter and posted it Monday at 1600, it was received by DVLA 0730 on Tuesday and the replacement one arrived on the post this morning (Wednesday)
16 weeks I was waiting, yet the second form was turned round the same day.
16 weeks I was waiting, yet the second form was turned round the same day.
We moved a couple of months ago filled in the online thing for change of address,. DVLA sent us a form to sign please return old license with form etc
Wife got hers back 5 weeks ago mine no sign of it, can't email the fkers, tryed ringing countless times can't get through, I need mine back FFS
Wife got hers back 5 weeks ago mine no sign of it, can't email the fkers, tryed ringing countless times can't get through, I need mine back FFS
B235r said:
We moved a couple of months ago filled in the online thing for change of address,. DVLA sent us a form to sign please return old license with form etc
Wife got hers back 5 weeks ago mine no sign of it, can't email the fkers, tryed ringing countless times can't get through, I need mine back FFS
Should have ticked the "I've lost it" box and kept it.Wife got hers back 5 weeks ago mine no sign of it, can't email the fkers, tryed ringing countless times can't get through, I need mine back FFS
By this stage I can't see how they aren't operating at a higher capacity. Most other contact centres have implemented new routines to improve service despite social distancing. In this online age, saying post only enquiries is rediculous. If people home working can't answer email, how are they going to get post to read and answer? they wont.....
The only logical conclusion is DVLA are deliberately not restoring services as a cost cutting measure.
The only logical conclusion is DVLA are deliberately not restoring services as a cost cutting measure.
Well, they sold my details to parking eye quick enough for them to turn around an invoice in 4 days.
Pretty sure it was an issue with their automated system and the hotel said they’d get them to cancel it. I’m still aggrieved enough that I’ll now sorn my weekend car until next year which will cost them way more.
Pretty sure it was an issue with their automated system and the hotel said they’d get them to cancel it. I’m still aggrieved enough that I’ll now sorn my weekend car until next year which will cost them way more.
“Photocard licences or entitlement to drive that expires between 1 February and 31 December 2020 have been extended for 11 months from the date of expiry.”
https://www.gov.uk/government/news/expired-driving...
https://www.gov.uk/government/news/expired-driving...
1ians said:
Well, they sold my details to parking eye quick enough for them to turn around an invoice in 4 days.
Pretty sure it was an issue with their automated system and the hotel said they’d get them to cancel it. I’m still aggrieved enough that I’ll now sorn my weekend car until next year which will cost them way more.
Your anger would be better directed at all the bell ends who park irresponsibly and/or never pay.Pretty sure it was an issue with their automated system and the hotel said they’d get them to cancel it. I’m still aggrieved enough that I’ll now sorn my weekend car until next year which will cost them way more.
If not for them, there wouldn't be an parking enforcement companies ever created.
You just got caught in the cross fire.
My 16 year old son applied for his provisional licence end of July. Recieved an application for further details (passport etc) and I returned that recorded delivery which they recieved (signed for) on August 3rd. Still waiting for any update. Was a bit concerned so called them the other day as online status said 'awaiting return documents'. Girl on phone assured me if it has been signed for by them then it will be dealt with at some point but couldn't give me any idea when. Frustrating as it's his birthday next week and was planning on booking him some lessons.
1ians said:
Well, they sold my details to parking eye quick enough for them to turn around an invoice in 4 days.
That's because other government agencies and companies who buy or pay for data access are considered "customers" and as such get a better service. License holders are not customers. dawsonz said:
Just to update on my situation, my V62 was received and a replacement v5c sent out.
It took a total of 8weeks and 1 day, from sending the file to receiving it back.
All things considered I didn't think that was too bad.
That's a good result.It took a total of 8weeks and 1 day, from sending the file to receiving it back.
All things considered I didn't think that was too bad.
I'm still waiting for a V5 from a car purchase in March. In July I sent a V62 in with the green keepers slip. Today I got this letter:
Wrote to the DVLA regarding me still being charged the tax on a car I wrote off in September 2019.
Sent the letter at the beginning of August.
Called them at the beginning of this month, was told they have the letter. Haven't received anything since or heard anything from them.
Been trying to call them since about midday today, continual "Line Busy" responses when calling the number.
Sent the letter at the beginning of August.
Called them at the beginning of this month, was told they have the letter. Haven't received anything since or heard anything from them.
Been trying to call them since about midday today, continual "Line Busy" responses when calling the number.
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