Sold my project car...Now the buyer wants money back!

Sold my project car...Now the buyer wants money back!

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Discussion

Gunk

3,302 posts

160 months

Sunday 5th June 2022
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There are few of these stories popping up, so buyers are possibly becoming a bit more princess like in their attitudes.

A private sale is not a trade sale your are not a retailer and the vehicle is either sold as roadworthy or as spares, either way it is sold as seen, tried and tested. Tested if it is roadworthy. If the car has a known fault then this needs to be detailed on the receipt if that fault means that it would not pass an MOT then it is not roadworthy and must be sold as spares.

I’ve sold dozens of cars and motorcycles over the years and I have a saved template on my computer which essentially confirms that it is a private sale, it states the mileage and that the vehicle is sold “as seen,tried, and tested” and “no warranty is provided or implied” I print off two copies and buyer and seller both sign both copies so we have a copy each. In your case I would have made sure that the receipt clearly stated that the car was not roadworthy and was for spares only but “Sold as seen”

In your case just stop any dialogue with the buyer, he hasn’t got a case and any district judge would throw it out, so a visit to a county court may be inconvenient but I doubt he will get a judgement.

anonymous-user

55 months

Sunday 5th June 2022
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mattyprice4004 said:
Absolute nonsense.
If you went to court using the advert from eBay as evidence, the first question would be, was the sale completed through that platform using that advert.

If the answer is no, you would need to show the advert or sales information offered for the contracted sale as evidence.

I know it's a pedantic point of view, but it's relevant, you cant use a dead advert as basis for a claim.

You could also find eBay coming after you for fees as a result.

Tyre Smoke

23,018 posts

262 months

Sunday 5th June 2022
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Jaguar steve said:
Tyre Smoke said:
Say absolutely nothing then. Wait for him to make the next move. If any. Which I'd bet he doesn't.
Rightly or wrongly - who can say - the buyer has a grievance with the vendor.

Given the number of arrogant and entitled aholes in society the next move may not be continuation of a Gentlemanly negotiation with regard to the goods sold and the price paid for them, it may well be a tin of paint stripper liberally applied to another of the seller's vehicles or a couple of tyres slashed instead.

It may be safer to walk a middle road and simply take everything back and refund the cash, then sell to somebody else instead
I understand what you are saying, but I wouldn't cave in just because some mouthpiece may or may not cause criminal damage.

It is someone who has low IQ, and buyers remorse. So they are getting all confrontational in rhe hope that what you suggest will actually happen. They are asking for £1800 because they can't afford to build the car. What makes you think they have any money to start a civil case they will more than likely lose?

eldar

21,795 posts

197 months

Sunday 5th June 2022
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Jaguar steve said:
Rightly or wrongly - who can say - the buyer has a grievance with the vendor.

Given the number of arrogant and entitled aholes in society the next move may not be continuation of a Gentlemanly negotiation with regard to the goods sold and the price paid for them, it may well be a tin of paint stripper liberally applied to another of the seller's vehicles or a couple of tyres slashed instead.

It may be safer to walk a middle road and simply take everything back and refund the cash, then sell to somebody else instead
Then the disgruntled buyer finds paint stripper over their car. And so on, possibly.

The law is clear, follow it.


DaveA8

594 posts

82 months

Sunday 5th June 2022
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The common theme here is that the buyer sends someone else to collect, I recall the Trailer thread was the same. Anyone selling should ensure that buyers who send mates or couriers have been told that they are treated as the buyer and it is assumed they know what to collect and what state it is in, I sold winter tyres and wheels for a Q7 and I did a basic dispatch note and signed it, emailed it and told them to bring it at collection.
It’s strange how tetchy people get when you ensure no misunderstandings but it saves crap like this

steveo3002

10,534 posts

175 months

Sunday 5th June 2022
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thing is all the shops take goods back /refunds no questions asked these days

folk think they can change their mind same as a high st store


Unreal

3,420 posts

26 months

Sunday 5th June 2022
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In the same way that you can make a car sound bad by listing every imperfection, you can be too helpful in stating what's included. not included, broken, etc.

I always make reference to the age of the car, that it is not new, will have imperfections and as a private seller I cannot possibly know what unknown faults might exist. I also state that any buyer should arrange for a professional inspection if they do not feel qualified to judge the condition for the car themselves. Cars in poor condition or without an M|OT are always advertised as suitable for spares or repairs. I generally don't allow people to bid on ebay unless they have viewed or I have had a prior conversation with them. No-one is allowed to bid with less than 20 decent trades and 100% feedback. All this is backed up by a receipt that is jointly signed stating that it is a private sale, that the car is sold as seen and inspected and has been tested by them prior prior to the sale. This approach has resulted in only one 'there is a fault you must have known about so I want some money back' attempt in over 50 sales. I referred that person back to the ad and the jointly signed receipt and never heard from them again.

Fastpedeller

3,875 posts

147 months

Sunday 5th June 2022
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Unreal said:
In the same way that you can make a car sound bad by listing every imperfection, you can be too helpful in stating what's included. not included, broken, etc.

I always make reference to the age of the car, that it is not new, will have imperfections and as a private seller I cannot possibly know what unknown faults might exist. I also state that any buyer should arrange for a professional inspection if they do not feel qualified to judge the condition for the car themselves. Cars in poor condition or without an M|OT are always advertised as suitable for spares or repairs. I generally don't allow people to bid on ebay unless they have viewed or I have had a prior conversation with them. No-one is allowed to bid with less than 20 decent trades and 100% feedback. All this is backed up by a receipt that is jointly signed stating that it is a private sale, that the car is sold as seen and inspected and has been tested by them prior prior to the sale. This approach has resulted in only one 'there is a fault you must have known about so I want some money back' attempt in over 50 sales. I referred that person back to the ad and the jointly signed receipt and never heard from them again.
Are you really a trader?

Jaguar steve

9,232 posts

211 months

Sunday 5th June 2022
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eldar said:
Then the disgruntled buyer finds paint stripper over their car. And so on, possibly.

The law is clear, follow it.
Is the sensible answer of course, but only provided both parties are capable of being sensible.



OutInTheShed

7,666 posts

27 months

Sunday 5th June 2022
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DaveA8 said:
The common theme here is that the buyer sends someone else to collect, I recall the Trailer thread was the same. Anyone selling should ensure that buyers who send mates or couriers have been told that they are treated as the buyer and it is assumed they know what to collect and what state it is in, I sold winter tyres and wheels for a Q7 and I did a basic dispatch note and signed it, emailed it and told them to bring it at collection.
It’s strange how tetchy people get when you ensure no misunderstandings but it saves crap like this
Then again, genuine buyers often arrange for mates or contacts to pick things up from the boondocks.
Some of my most dubious sounding ebay buyers have been fine.
A couple of things, I've let the buyer change his mind and sold the item to a happy lower bidder on a 'second chance offer'.
I made £20 less, but everyone's happy.
Life is short, and sometimes flogging specialised stuff, it's a small world, sticking to your guns over £20 on ebay gets out into the real world.

But this instance sounds to me like a good example of ebay not being what it was 10 or 15 years ago. In those days, it was a great platform for enthusiasts to buy and sell among fellow enthusiasts... Too many people on the make these days. Both sellers and buyers.

Only consolation is that Facebook Marketplace is IME much worse.

BertBert

19,070 posts

212 months

Sunday 5th June 2022
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jsf said:
If you went to court using the advert from eBay as evidence, the first question would be, was the sale completed through that platform using that advert.

If the answer is no, you would need to show the advert or sales information offered for the contracted sale as evidence.

I know it's a pedantic point of view, but it's relevant, you cant use a dead advert as basis for a claim.

You could also find eBay coming after you for fees as a result.
Pedantic, but wrong. You are conflating the advert with the transaction saying they have to be the same platform. The advert is there on any old platform. That's what the buyer used for the car description as did the seller. They did a deal on that basis. Inside, outside or any other side of ebay makes no difference.

anonymous-user

55 months

Sunday 5th June 2022
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BertBert said:
Pedantic, but wrong. You are conflating the advert with the transaction saying they have to be the same platform. The advert is there on any old platform. That's what the buyer used for the car description as did the seller. They did a deal on that basis. Inside, outside or any other side of ebay makes no difference.
They did a deal on a discussion, the interest was started by an advert on an eBay platform which was not used for the sale.

Unreal

3,420 posts

26 months

Monday 6th June 2022
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Fastpedeller said:
Are you really a trader?
No, just an old petrolhead and sometime collector. I've sold plenty of my cars at a loss and expected as much when I bought them.

vaud

50,597 posts

156 months

Monday 6th June 2022
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jsf said:
BertBert said:
Pedantic, but wrong. You are conflating the advert with the transaction saying they have to be the same platform. The advert is there on any old platform. That's what the buyer used for the car description as did the seller. They did a deal on that basis. Inside, outside or any other side of ebay makes no difference.
They did a deal on a discussion, the interest was started by an advert on an eBay platform which was not used for the sale.
My understanding is that a judge could still take the advert into account as evidence, as it was the foundation of the contractual discussion, even if it was formed "off ebay" - it's a relevant description of the car.

BertBert

19,070 posts

212 months

Monday 6th June 2022
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jsf said:
BertBert said:
Pedantic, but wrong. You are conflating the advert with the transaction saying they have to be the same platform. The advert is there on any old platform. That's what the buyer used for the car description as did the seller. They did a deal on that basis. Inside, outside or any other side of ebay makes no difference.
They did a deal on a discussion, the interest was started by an advert on an eBay platform which was not used for the sale.
I'm not sure I agree, but I think it's far from that clear cut. If a buyer sees an advert and then goes on to buy a thing from the seller and it's described in the advert, I think the seller would have to explicitly say that the advert description should not be relied upon. If argued in court, it would turn on the specifics of the transaction. But I don't think you can completely discount the public e-bay advert as having weight just because the subsequent sale happened not through ebay.

Terminator X

15,105 posts

205 months

Monday 6th June 2022
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How many posts like this, tell the guy to FRO.

TX.

Gareth79

7,683 posts

247 months

Monday 6th June 2022
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jsf said:
As you did not use eBay as the sale platform, but did a deal outside the terms of the eBay advert, no doubt to screw eBay out of their fees, that advert is null and void and cant be used.
I'd think OP probably used the "Classified Ad" listing method on eBay Motors, where you pay a flat listing fee? Few people want to conclude a car sale on eBay unless it's a 99p no-reserve listing.

Caddyshack

10,835 posts

207 months

Monday 6th June 2022
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No rebuild project comes with every single bit to finish the car. The buyer was a fool to think it was and a fool
To think you should give them back any money.

I was a recent victim of this too and it leaves a sour taste. I am sorry that you are having this too.

I have not heard from my buyer again but it is still early days. If they go legal then I have no worries about that.

JQ

5,752 posts

180 months

Monday 6th June 2022
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jsf said:
BertBert said:
Pedantic, but wrong. You are conflating the advert with the transaction saying they have to be the same platform. The advert is there on any old platform. That's what the buyer used for the car description as did the seller. They did a deal on that basis. Inside, outside or any other side of ebay makes no difference.
They did a deal on a discussion, the interest was started by an advert on an eBay platform which was not used for the sale.
So just like Autotrader, Gumtree, Facebook Marketplace, Rightmove, Zoopla, newspaper classifieds and pretty much any other marketing forum. You’re saying adverts don’t need to be factually correct?

catman

2,490 posts

176 months

Monday 6th June 2022
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Have you actually checked to see whether it was a cat D write off? It could also be BS!