Car damaged in private car park
Discussion
I have a happy conclusion to this thread. 
My friend contacted a consumer champion at The Times who said they were interested in the story. Lo and behold, some weeks later the building's management company said they would pay my friend £1800 to have her car repaired on a non-liability basis. On top of that, they said they would pay her windscreen excess to have that replaced as that was also damaged in the incident.
A good result which means she is not out of pocket by even a penny.
Thank you to everyone who offered advice and contributed.
My friend contacted a consumer champion at The Times who said they were interested in the story. Lo and behold, some weeks later the building's management company said they would pay my friend £1800 to have her car repaired on a non-liability basis. On top of that, they said they would pay her windscreen excess to have that replaced as that was also damaged in the incident.
A good result which means she is not out of pocket by even a penny.
Thank you to everyone who offered advice and contributed.
jamesson said:
I have a happy conclusion to this thread.
My friend contacted a consumer champion at The Times who said they were interested in the story. Lo and behold, some weeks later the building's management company said they would pay my friend £1800 to have her car repaired on a non-liability basis. On top of that, they said they would pay her windscreen excess to have that replaced as that was also damaged in the incident.
A good result which means she is not out of pocket by even a penny.
Thank you to everyone who offered advice and contributed.
Good news. What happened regarding her insurance open claim and the £600 premium hike?My friend contacted a consumer champion at The Times who said they were interested in the story. Lo and behold, some weeks later the building's management company said they would pay my friend £1800 to have her car repaired on a non-liability basis. On top of that, they said they would pay her windscreen excess to have that replaced as that was also damaged in the incident.
A good result which means she is not out of pocket by even a penny.
Thank you to everyone who offered advice and contributed.
GasEngineer said:
Good news. What happened regarding her insurance open claim and the £600 premium hike?
Stated further up the thread, she rang them to say she wasn't making a claim, she just wanted to enquire. The 'claim' was closed off and her renewal premium dropped to last year's level.Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff