Fighting a write off valuation

Fighting a write off valuation

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Discussion

Ryyy

1,501 posts

36 months

Tuesday 2nd April
quotequote all
Ive had similar with copart, had 3 valuations in the end which from offer 1 to 3 was an increase of just over 2k. I had to send listings of other vehicles like mine which was hard due to my spec and their exacting requirements but we got pretty close in the end smile

Petrus1983

8,759 posts

163 months

Tuesday 2nd April
quotequote all
E-bmw said:
Why would that make any difference?
I worked in a total loss division for quite a large company and there was no leaway at all - they'd never change their offer as they used Caps and Glasses guide which meant they abided by the FOS and would then argue the toss. No amount of adverts would ever change the valuation. If the op was with them I'd only suggest saving his energy, making an initial valuation dispute and then going to the FOS.

FWIW

3,069 posts

98 months

Tuesday 2nd April
quotequote all

OutInTheShed

7,671 posts

27 months

Tuesday 2nd April
quotequote all
the-norseman said:
OutInTheShed said:
Obscure model variants don't always add much value.
The issue is, I cant replace the car like for like for anywhere near what they have offered. None of them seem to have heated leather.
If you wanted to insure against the risks of not being able to replace something rare, then you should have got a classic or other specialist policy.
You've insured your car in the general UK motor system, so it's just a 13 year old car in the eyes of the system.
Your heated leather doesn't change the fact that it's an old car which nobody was going to pay you lots of money for

A lot of cars can never be replaced exactly 'like for like' at anything near their 'market value'.
Something with 10k miles less on the clock might be equivalent market value to a car with a few extras.
'Market' value is a notional thing, which takes into account what you could sell it for, what someone in a free market would pay for it, it's not about the obscurity value of something irreplaceable.

The people I've known get fair payouts from insurance companies have presented very fair, well documented values to the insurer.
Find the nost similar cars you can, with few more miles and find what they've sold for. A few ebay 'completed listings' can be hard to argue with, but may not tell you what you want to hear. Look at cars in dealers and see what sells. It helps if you have time on your side, not a rush to settle.
Don't forget to claim very reasonable costs you've actually incurred, like time off work, a day or two hire car or the odd taxi journey.

ISTM that insurers usually start with a lazy low offer, but often give in, in the face of credible, well collated evidence.It costs them man-hours to argue it.
In the scheme of things, it's not a big claim, it's everyday clerical work to them.



There are lots of cars this age on Autotrader hanging around like Michael Gove.

These are euro 5? So a non- ULEZ city car? That alone challenges the market value?

I'm sure some people will ignore the fact that you're witholding a key piece of valuing information, i.e. the mileage, and tell you what you want to hear.
It's unlikely to do you any good.

the-norseman

Original Poster:

12,454 posts

172 months

Wednesday 3rd April
quotequote all
OutInTheShed said:
I'm sure some people will ignore the fact that you're witholding a key piece of valuing information,
I'm not though, I have posted it above.

E-bmw

9,240 posts

153 months

Wednesday 3rd April
quotequote all
the-norseman said:
OutInTheShed said:
Obscure model variants don't always add much value.
The issue is, I cant replace the car like for like for anywhere near what they have offered. None of them seem to have heated leather.
I had the same with mine, did you even read the post as it clearly has the answer?

the-norseman

Original Poster:

12,454 posts

172 months

Wednesday 3rd April
quotequote all
E-bmw said:
I had the same with mine, did you even read the post as it clearly has the answer?
I have actually thanks very much. I haven't yet heard anything else regarding the car, waiting for some correspondence.

Mr Tidy

22,408 posts

128 months

Wednesday 3rd April
quotequote all
All I can do is wish you luck, but at least they are sending someone to look at it!

Which is more than Admiral bothered to do after one of their policyholders hit the back of my 2005 BMW 330i last year. banghead

They just relied on an estimate from one of their "suggested" bodyshops that had been padded up to just over £2K. Before they sent me a copy of it I found my car was a Cat N. furious

They offered me £2,055 and as much as I haggled I couldn't get more than £2,240 out of them, but I got to keep the car with minimal bumper damage for £497 so I gave up at that point. In any case I got back 50% of what I paid for it 4 years previously and still had a perfectly usable car. And even as a Cat N WBAC were offering £800 to £900 for it!

FWIW they also referred to Glass's Guide, but when my mate used to subscribe to Glass's and CAP neither ever had valuations for cars over 10 years old so I'm not sure how accurate that was!

Hope you can get a decent outcome. thumbup

the-norseman

Original Poster:

12,454 posts

172 months

Wednesday 3rd April
quotequote all
Doesn't sound like I will but I will put up a fight as best I can. What ever I get back is potentially going towards a 595 Abarth Competzione

E-bmw

9,240 posts

153 months

Wednesday 3rd April
quotequote all
Mr Tidy said:
Which is more than Admiral bothered to do after one of their policyholders hit the back of my 2005 BMW 330i last year.
Like I said, I fought Admiral from barely over £2.5K to £5380 in a 30 minute phone call with preparation.

It can be done, but you need to be correct & accurate.

Edited by E-bmw on Wednesday 3rd April 22:40

ridds

8,222 posts

245 months

Wednesday 3rd April
quotequote all
Ask for the Assessors phone number and speak direct to them.

You will get a clear explanation from them and also be able put forward your views.

Has worked for me in the past.

the-norseman

Original Poster:

12,454 posts

172 months

Thursday 4th April
quotequote all
ridds said:
Ask for the Assessors phone number and speak direct to them.

You will get a clear explanation from them and also be able put forward your views.

Has worked for me in the past.
Excellent idea will try that.

I think going in its favour is the green MOT pass every year as well.

Petrus1983

8,759 posts

163 months

Thursday 4th April
quotequote all
Mr Tidy said:
All I can do is wish you luck, but at least they are sending someone to look at it!

Which is more than Admiral bothered to do after one of their policyholders hit the back of my 2005 BMW 330i last year. banghead

They just relied on an estimate from one of their "suggested" bodyshops that had been padded up to just over £2K. Before they sent me a copy of it I found my car was a Cat N. furious

They offered me £2,055 and as much as I haggled I couldn't get more than £2,240 out of them, but I got to keep the car with minimal bumper damage for £497 so I gave up at that point. In any case I got back 50% of what I paid for it 4 years previously and still had a perfectly usable car. And even as a Cat N WBAC were offering £800 to £900 for it!

FWIW they also referred to Glass's Guide, but when my mate used to subscribe to Glass's and CAP neither ever had valuations for cars over 10 years old so I'm not sure how accurate that was!

Hope you can get a decent outcome. thumbup
Admirals caps and glasses go back 20 years or 200,000 miles.

Art Keller

779 posts

80 months

Thursday 4th April
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the-norseman said:
Insurance is 1st Central, mileage is 67xxx.
Good luck........thieves in m y experience

Ryyy

1,501 posts

36 months

Thursday 4th April
quotequote all
Art Keller said:
Good luck........thieves in m y experience
Bang on with me, had my car written off as a cat n and minus the salvage fee i still got £500 more than i paid for the thing biggrin all repaired by myself with a £30 bumper in the same colour off ebay.

BlueMR2

8,656 posts

203 months

Thursday 4th April
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Can you buy it back and transfer the parts to a lower spec one?

the-norseman

Original Poster:

12,454 posts

172 months

Thursday 4th April
quotequote all
A few of the parts were knackered, the two Brabus front wheels for example both were cracked, the passenger side seat belt holder had ripped out of the leather seat somehow not really sure why because nobody was sat in it. Plus to be honest I was only using the car as it was my dads and was a little sentimental over it, I wouldn't buy another one, even mapped to about 74ps they are still slow combined with a slow as hell semi-auto box.

They initally offered me 1800, think if I can get 2.5k for it I will probably settle, obviously hoping for 3k really.

Mr Tidy

22,408 posts

128 months

Thursday 4th April
quotequote all
E-bmw said:
Mr Tidy said:
Which is more than Admiral bothered to do after one of their policyholders hit the back of my 2005 BMW 330i last year.
Like I said, I fought Admiral from barely over £2.5K to £5380 in a 30 minute phone call with preparation.

It can be done, but you need to be correct & accurate.

Edited by E-bmw on Wednesday 3rd April 22:40
I had done plenty of preparation as I worked in the insurance claims industry for over 30 years.

My problem was finding similar cars advertised for comparison as manual 330is are fairly rare, and most are M-Sports whereas mine was an SE. According to Admiral that increased their value by at least 50%. rolleyes

They just wouldn't budge and as I got to keep a perfectly good car and a decent amount of cash I gave up.

GasEngineer

953 posts

63 months

Friday 5th April
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If you had GAP insurance; would the GAP insurer haggle with the insurance company on your behalf to reduce the GAP amount they have to pay out?

Petrus1983

8,759 posts

163 months

Friday 5th April
quotequote all
GasEngineer said:
If you had GAP insurance; would the GAP insurer haggle with the insurance company on your behalf to reduce the GAP amount they have to pay out?
They try and haggle on their own behalf to try and reduce their exposure.