Caterham South call back.
Discussion
BertBert said:
Has always been so. That's what happens when the cars are in demand. Crap sales people are employed. There are usually one or two good guys who know how to get a deal done with the customer feeling good about it.
Hey ho. At least they don't sell their cars using a Facebook group
Maybe they should - other dealers are having success doing just that.Hey ho. At least they don't sell their cars using a Facebook group
Given that BC is soon to have a "Traders Forum" and banner advertising I dare say they'll be selling via the club site.
Technology eh, who'd have thought this interweb thing would catch on?
Edited by Chrisp5782 on Wednesday 27th May 09:25
JasonRIx said:
REALIST123 said:
During my build my contact was Derek Howlett. He always answered my mails within an hour or so except when he was on paternity leave when it might take 3 or 4 on occasion. Not only for parts also clarification of the manual etc.
That's good to know. Thanks. I'm also an Engineer and some of what I see with Caterham puzzles me a bit. The build manual needs sorting (and apparently has done for some time). The online spares set up is so out of date its almost worthless, (perhaps because it has to be updated mandraulically?). Stock inventories seem to be low and orders go out on the 'just-too-late' principle.
Honestly, Caterham looks like a company where the Accountants are in control and the Engineers are just tolerated...
Honestly, Caterham looks like a company where the Accountants are in control and the Engineers are just tolerated...
Grubbster said:
JasonRIx said:
REALIST123 said:
During my build my contact was Derek Howlett. He always answered my mails within an hour or so except when he was on paternity leave when it might take 3 or 4 on occasion. Not only for parts also clarification of the manual etc.
That's good to know. Thanks. One thing that puzzles me is why there are regular model changes and additions when the basic thing doesn't change. That seems to unnecessarily complicate matters. I appreciate e.g. if engines go out of production a change might be necessary but for a total output of 15(?) cars per week, the model range seems a bit excessive?
mickrick said:
"Caterham looks like a company where the Accountants are in control and the Engineers are just tolerated..."
Well you're bang on the button! That's who took over the reins when that Ansar fellow left.
Yes, but if the accountants were really in control, there wouldn't be a plethora of new models (or parts bin specials as GM referred to them as )Well you're bang on the button! That's who took over the reins when that Ansar fellow left.
Ah, marketing...
"Marketing is a very good thing, but it shouldn't control everything. It should be the tool, not that which dictates." Nicolas Roeg
7s sell themselves. Why bother investing in improvements to the product or support infrastructure when minor product relaunches can keep them in the news? An accountant's argument if ever I saw one.
"Marketing is a very good thing, but it shouldn't control everything. It should be the tool, not that which dictates." Nicolas Roeg
7s sell themselves. Why bother investing in improvements to the product or support infrastructure when minor product relaunches can keep them in the news? An accountant's argument if ever I saw one.
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