Steam Deck

Author
Discussion

Narcisus

8,081 posts

281 months

Thursday 13th October 2022
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ch37 said:
Narcisus said:
Dock eta Thursday
Same, Parcel Force delivering tomorrow. Nice and quick considering I assume they didn't start off in the UK.
No one in at ours so I clicked the deliver with neighbour option and it just says thanks we will deliver to a neighbour no number !!

So I selected deliver to post office .... Then changed my mind and picked Friday ...

Sorry you have run out of options you can only select 2 we will act on your last selection

Bugger hehe

Narcisus

8,081 posts

281 months

Thursday 13th October 2022
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Delivered to my mate accross the road biggrin

ch37

10,642 posts

222 months

Thursday 13th October 2022
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No delivery for me today despite it being listed for delivery (tracking number etc). Are Parcel Force on strike too?

HRL

3,341 posts

220 months

Thursday 13th October 2022
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ch37 said:
No delivery for me today despite it being listed for delivery (tracking number etc). Are Parcel Force on strike too?
Both of mine were delivered via Evri, A.K.A. Hermes.

Narcisus

8,081 posts

281 months

Thursday 13th October 2022
quotequote all
ch37 said:
No delivery for me today despite it being listed for delivery (tracking number etc). Are Parcel Force on strike too?
Not heard anything strike wise mines out of the box but just having a whisky so better not mess with it until tomorrow !

Narcisus

8,081 posts

281 months

Friday 14th October 2022
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Foldable bluetooth keyboard ( with track pad ) I ordered from Amazon is crap so going back.

Anyone have recommend a decent wireless / bluetooth keyboard combo ?

Bullett

Original Poster:

10,889 posts

185 months

Friday 14th October 2022
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I have one of these - Logitech K400 Plus
Not using it on a steamdeck but with my PC in the games room. 6 years now and it's still working fine, probably changed the battery once and it's been chucked around all over the shop, stood on, dropped etc.

Narcisus

8,081 posts

281 months

Friday 14th October 2022
quotequote all
Bullett said:
I have one of these - Logitech K400 Plus
Not using it on a steamdeck but with my PC in the games room. 6 years now and it's still working fine, probably changed the battery once and it's been chucked around all over the shop, stood on, dropped etc.
Cheers i'll have a dig round for one !

conkerman

3,301 posts

136 months

Friday 14th October 2022
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K400 is great!

Narcisus

8,081 posts

281 months

Friday 14th October 2022
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conkerman said:
K400 is great!
Just ordered one !

ch37

10,642 posts

222 months

Friday 14th October 2022
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Got my Dock today, works great as expected. Really tight fit so no use if you have even the thinnest of cases on the Deck.

Dualsense also arrived, so good for the Deck as the touch pad works great as a mouse pointer when needed. Use that for PS1 stuff and above and have a 8 BitDo SN30 for Nintendo stuff and an 8BitDo M30 for Sega. All connects seamlessly via Bluetooth, hell of a set up!

BillyWhizz888

906 posts

154 months

Thursday 20th October 2022
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Yay mine finally arrived. F1 manager plays great

Put command and conquer on it and it plays well. Only thing my Bluetooth keyboard hasn't arrived yet so been unable to use the keyboard to save game data




Narcisus

8,081 posts

281 months

Sunday 23rd October 2022
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Mines going back I’ve started the RMA. Purchased uncharted and at most get 15 minutes before a freeze and a black screen. Looking online there are a lot with the same problem and the only answer is to return.

It’s a pain because I bought a decent screen protector I wont be rushing to buy one for my replacement.

It seems some less demanding games like Pillers of Eternity don’t cause as many problems.

I’ve tried abosolutley everything hoping for a setting or firmware fix but not joy.

Started playing up after about 2 weeks.

philwhite

256 posts

182 months

Sunday 23rd October 2022
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Narcisus said:
Mines going back I’ve started the RMA. Purchased uncharted and at most get 15 minutes before a freeze and a black screen. Looking online there are a lot with the same problem and the only answer is to return.

It’s a pain because I bought a decent screen protector I wont be rushing to buy one for my replacement.

It seems some less demanding games like Pillers of Eternity don’t cause as many problems.

I’ve tried abosolutley everything hoping for a setting or firmware fix but not joy.

Started playing up after about 2 weeks.
Have you tried increasing the page file size? I had the same issue with RDR2 and since doing that it’s performed flawlessly.

You’ll need to boot into the desktop and run a few commands, but it’s easy enough and there are guides online.

Lucas Ayde

3,566 posts

169 months

Sunday 23rd October 2022
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ch37 said:
Got my Dock today, works great as expected. Really tight fit so no use if you have even the thinnest of cases on the Deck.

Dualsense also arrived, so good for the Deck as the touch pad works great as a mouse pointer when needed. Use that for PS1 stuff and above and have a 8 BitDo SN30 for Nintendo stuff and an 8BitDo M30 for Sega. All connects seamlessly via Bluetooth, hell of a set up!
Yeah, it's a really nicely designed dock.

Very pricy compared to the 3rd party alternatives but AFAIK the only one to offer dual video outputs. That won't be a priority for most gamers but I'll be putting Windows onto an external SSD so that I can dock the deck and use it as a low-powered secondary PC (don't want to be firing up the power hungry main one all the time just to do a bit of web surfing) and the ability to do dual-screen on it will be very handy ...

Also good that Valve have put a lot of work into improving the experience of using the deck with docks/external monitors in general. I picked up an external 'USB monitor' in the recent second Primeday sale (which will eventually be my second screen) and it works fantastically well just plugging the USB cable in. Totally seemless experience as it transfers to the external screen and switches off the internal one, and back again when disconnected. Games seem to auto-change to 720p resolution which gets upscaled to 1080p output but still looks great at 15.6". Of course you can config the game to be 1080p res and sacrifice a bit of performance but for most stuff that isn't necessary and you're better off at 720p with a good framerate.


Narcisus

8,081 posts

281 months

Sunday 23rd October 2022
quotequote all
philwhite said:
Narcisus said:
Mines going back I’ve started the RMA. Purchased uncharted and at most get 15 minutes before a freeze and a black screen. Looking online there are a lot with the same problem and the only answer is to return.

It’s a pain because I bought a decent screen protector I wont be rushing to buy one for my replacement.

It seems some less demanding games like Pillers of Eternity don’t cause as many problems.

I’ve tried abosolutley everything hoping for a setting or firmware fix but not joy.

Started playing up after about 2 weeks.
Have you tried increasing the page file size? I had the same issue with RDR2 and since doing that it’s performed flawlessly.

You’ll need to boot into the desktop and run a few commands, but it’s easy enough and there are guides online.
Yeah tried it zero difference. I’ll be surprised if there is something Ive not tried …. Checking logs it appears to be a GPU Reset and if you have it you are stuffed.

I think i mentioned it earlier in the thread when the problem started.

ch37

10,642 posts

222 months

Sunday 23rd October 2022
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Forza Horizon 4 now crashing every 30 minutes or so, seems to be a common issue. Bit frustrating as it runs amazingly well otherwise, I fear as it's an older game it might not see any fixes.

Narcisus

8,081 posts

281 months

Monday 24th October 2022
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Well the rma is interesting … they are asking me to do everything I’ve already told them I’ve done multiple times again.

They also want me to send pictures of temps etc of the games that are crashing.

Not an easy thing when they crash after 5 seconds !

Narcisus

8,081 posts

281 months

Monday 24th October 2022
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Latest from Valve support totally ignoring my previous posts saying the device is crashing and I have no performance problems.

Thank you for contacting Steam Support and for that information.

As you are still seeing the problem we would like to gather some additional diagnostic data from your Deck. To do so, please do the following:
Plug the Deck into your provided power supply unit (PSU/charger) and make sure the battery is at 95% or greater charge. Leave it plugged in for the duration of the testing.
Turn on the performance overlay from the Performance options in Quick access (you'll need to select and use Performance Overlay Level 4).
Test the issue with a few different games that have a Deck rating of "Verified" or "Playable" that you are having the issue in and take a photo of them clearly showing the performance information when you encounter the performance problem in game again.
Attach/upload photos to this ticket in reply.

Ones we have this information we will be able to assist you further

Narcisus

8,081 posts

281 months

Monday 24th October 2022
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Wow this really is like pulling teeth …. They are obviously just reading from a script and totally ignoring any other troubleshooting you may have done.

If you have to go through this process be prepared for it to take a while !