Where to buy a GoPro Hero 9 (that isn't the GoPro site)

Where to buy a GoPro Hero 9 (that isn't the GoPro site)

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Chicken_Satay

Original Poster:

2,299 posts

204 months

Thursday 22nd April 2021
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I'd like to buy a GoPro Hero 9. Buying from their own site seems to offer the best bundle deals. However, if you look at their reviews on Trustpilot, the customer feedback is absolutely diabolical!

Does anybody have any recommendations on where I could get a good bundle deal that doesn't involve buying from the GoPro site? Maybe there are some small, independent camera shops that could offer something competitive? A Google shopping search doesn't yield much that's of use.

Bill

52,760 posts

255 months

Thursday 22nd April 2021
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What sort of things are the complaints about?? I bought a GoPro8 when they were doing the part-ex deal with no issues at all.

Chicken_Satay

Original Poster:

2,299 posts

204 months

Thursday 22nd April 2021
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Seems to be mostly big issues with delivery times and dispatch errors/problems. Something I'd prefer to avoid as I want to get using it ASAP.

FurtiveFreddy

8,577 posts

237 months

Thursday 22nd April 2021
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Delivery issues are mainly due to Brexit holding things up at ports I'm afraid. GoPro stock comes from a warehouse in mainland Europe.

I'd still order direct from them though. The last two GoPros I bought through Amazon (fulfilled by Amazon) I ended up getting a pack of batteries and a book in one shipment and a cheap Chinese action camera in the other. Seemed quite dodgy and at least GoPro fulfillments come through in the end.

StevieBee

12,890 posts

255 months

Friday 23rd April 2021
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CVP have some in stock: https://cvp.com/product/gopro-chdhx-901-rw-hero-9-...

John Lewis also sell GoPro stuff if there's one near you (still).

Chicken_Satay

Original Poster:

2,299 posts

204 months

Friday 23rd April 2021
quotequote all
StevieBee said:
CVP have some in stock: https://cvp.com/product/gopro-chdhx-901-rw-hero-9-...

John Lewis also sell GoPro stuff if there's one near you (still).
CVP isn't particularly competitive with GoPro's bundle option, that's the main downside. John Lewis don't seem to stock GoPro any more.

Maybe I'll just take a punt on buying from GoPro but when you see so many bad reviews it's a bit unnerving!

bud_bongo

23 posts

200 months

Friday 23rd April 2021
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I bought a GoPro Hero 9 bundle directly from GoPro in March without any issues. It arrived within 4 days.
I also bought some more accessories from them 2 weeks ago and they arrived quickly without any problems.

Chicken_Satay

Original Poster:

2,299 posts

204 months

Friday 23rd April 2021
quotequote all
bud_bongo said:
I bought a GoPro Hero 9 bundle directly from GoPro in March without any issues. It arrived within 4 days.
I also bought some more accessories from them 2 weeks ago and they arrived quickly without any problems.
Were they delivered to the UK?

bud_bongo

23 posts

200 months

Friday 23rd April 2021
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Chicken_Satay said:
Were they delivered to the UK?
Yes to a UK address. Sent over from the warehouse in Holland I think.

StevieBee

12,890 posts

255 months

Friday 23rd April 2021
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Chicken_Satay said:
StevieBee said:
CVP have some in stock: https://cvp.com/product/gopro-chdhx-901-rw-hero-9-...

John Lewis also sell GoPro stuff if there's one near you (still).
CVP isn't particularly competitive with GoPro's bundle option, that's the main downside. John Lewis don't seem to stock GoPro any more.

Maybe I'll just take a punt on buying from GoPro but when you see so many bad reviews it's a bit unnerving!
You're right. I've purchase two GoPros and stuff from John Lewis in the past but they seem to have dropped the brand. Same with Wex and a lot of the other retailers. I wonder if GoPro have dropped them and going for direct sell only. It's certainly a more crowded market than it once was!

Chicken_Satay

Original Poster:

2,299 posts

204 months

Wednesday 19th May 2021
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Just a quick update on this.

I decided to just take a punt and buy the camera from the GoPro website because there weren't any other comparable deals elsewhere. I ordered it late on Sunday evening and it arrived about an hour ago (three working days in total) so it turned out well.

Maybe I was lucky or something but I almost didn't bother after reading so many negative reviews about their delivery service!

Evoluzione

10,345 posts

243 months

Wednesday 19th May 2021
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For various reasons online reviews are just not to be trusted at all.

I also bought one from them recently and it got stuck in customs for a while, I messaged them and they rang me back straight away and sorted it out.
It also arrived without a memory card, ditto on their action there too.

Given the first problem wasn't their fault and the second was dealt with efficiently I would use them again.

seveb

308 posts

73 months

Tuesday 1st June 2021
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I bought three Hero 9s last December from the GoPro on-line shop, plus spare batteries, max lens mod, media mod, loads of other little bits and pieces, over I think three separate orders and all arrived on-time, well packed and no issues at all. They also responded quickly to a couple of questions.