The Wheel Alignment Centre Southampton

The Wheel Alignment Centre Southampton

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Cl4rkyPH

269 posts

48 months

Thursday 22nd April 2021
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Looks like Darren knows his stuff regarding the system then. I’m booking in with him and will report back!

Ja50nKzBMW

3 posts

65 months

Wednesday 28th April 2021
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Any feedback from anyone yet?

I've emailed the new email on the Facebook page a couple of times, and got nothing back. I get people are busy, but why do people advertise an email contact if they don't intend to use it? Especially a fresh business...just leave it off confused

Edited by Ja50nKzBMW on Wednesday 28th April 23:26

Kitchski

6,516 posts

232 months

Thursday 29th April 2021
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Ja50nKzBMW said:
Any feedback from anyone yet?

I've emailed the new email on the Facebook page a couple of times, and got nothing back. I get people are busy, but why do people advertise an email contact if they don't intend to use it? Especially a fresh business...just leave it off confused
I sent a message on Facebook, which they've seen but not responded to. I'm not going to judge, as I know how difficult it is to keep up with the comms, and they'll be in demand more than I am!

Might just be easier to book in and judge on the results instead!

ecsrobin

17,147 posts

166 months

Thursday 29th April 2021
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It was always that way with Nick so nothings changed and we still all went to him.

Hoonigan

2,138 posts

236 months

Thursday 29th April 2021
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ecsrobin said:
It was always that way with Nick so nothings changed and we still all went to him.
Exactly this

Crafty_

13,298 posts

201 months

Saturday 1st May 2021
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Been in to see Darren for an alignment this morning, clearly he's continuing the great service that Nick gave. Gets a thumbs up from me.

DazlarWAS71

1 posts

36 months

Thursday 6th May 2021
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Good morning PH'ers. I'm Darren from wheel alignment solutions formerly the wheel alignment centre. Firstly i will apologize if you have tried contacting myself via FB, Email, Messenger or Whatsapp. I am certain i have replied to everyone but it seems not! As you all know it gets a bit busy and trying to manage 5 different lines of communication is difficult. I will always answer the landline so this remains the best way to get hold of me but that's not to say don't use the other methods! The landline number will be changing on the 12/05/21 from the existing one to the new one which is 02381782212 so make a note. My Whatsapp number is on the FB page so you can get hold of me regardless.
Hope to see more of you soon.
Regards,
Darren.

Cl4rkyPH

269 posts

48 months

Friday 7th May 2021
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I phoned up and spoke to Darren on my first attempt.

Booked me in for last week and sorted out my M3 and now drives straight and true.

Thoroughly recommend.

AlexRS2782

8,053 posts

214 months

Thursday 8th July 2021
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Just thought i'd bump this to add a thumbs up for Darren. Found this thread earlier in the year and was also recommended on another Pug page so travelled down the M3 from Surrey earlier this afternoon to get my 205 GTI checked over.

Just a couple of minor tweeks required in the end, to take out a slight drift to the left, and all good once more.

Nat_H

973 posts

219 months

Wednesday 21st July 2021
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Another great experience, just back from having my E63 AMG checked over and adjusted.

We’ll worth the trip over from Bournemouth.


JRA460

35 posts

128 months

Tuesday 27th July 2021
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Darren carried out some minor adjustments to my TVR Sagaris a couple of weeks ago, no trouble with contacting him, booked in the next day, great service, thank you

Kitchski

6,516 posts

232 months

Tuesday 27th July 2021
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Does anyone know how Nick is?

JakeT

5,448 posts

121 months

Tuesday 27th July 2021
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Sadly not. Hope he’s well. Always enjoyed a chat with him when down.

rehab71

3,362 posts

191 months

Thursday 5th August 2021
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Just had my new (old) A6 hack sorted by Darren, great service!

Smokin Donut

274 posts

227 months

Monday 9th August 2021
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Emailed a while ago as S1 Elise's are tricky with rear camber shims etc. After a couple of unanswered mails I gave up and did it myself using the fishing line box technique and camber gauges. Very rewarding and the car now corners like its on rails on track and slides predictably.
Will make sure I phone in the future.

Heaveho

5,328 posts

175 months

Tuesday 24th August 2021
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I went in there today and it turns out Darren remembers me from back when I used to visit the premises they had behind the Vauxhall dealer on Portsmouth Road 15 or 16 years ago and then down in Woolston near The Yacht pub, so that was a nice surprise.

This was back when I lived in Southampton, and when he moved to the current premises I got to know Nick well enough to book the last slot on a Saturday morning, then go for a drink afterwards, something that I tried to carry on when I moved away and was back visiting. Didn't happen often enough sadly. I haven't been south recently as frequently as I'd like because of covid nonsense putting a stop to everything, and to compound that, my phone bricked itself in March and his was one of the numbers I couldn't retrieve, so reading this thread was the first heads up I've had that Nick's unwell.

I booked both of our cars in for the end of the week and left my number for Darren to pass on to Nick in the hope I hear from him while I'm here. If I do, I'll pass on the good wishes from this thread.

Darren seems like a great guy who clearly knows what he's doing from what I've seen today, I'm sure he'll serve people well.


Heaveho

5,328 posts

175 months

Thursday 26th August 2021
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Took the Porsche in this morning, as arranged earlier in the week. Just a precaution really, as I'm not often in the south these days and this has always been my go to place for alignment.

In the last two weeks, the front subframe has been out to replace the front coolant pipes that run above it, meaning an alignment was required. The Indy that did the work charged me £100 to do the alignment alone. The car felt fine to drive afterwards, but it was always going to be checked down here anyway. Suffice to say, it was out of spec. It was "straight" but out of tolerance. Also suffice to say, I didn't get charged £100 to get it done properly this time, I had a coffee, and Darren is spot on to deal with.

I'll be having a chat with my Indy when I get back. They owe me a £100 refund based on what I've seen today.

The Lexus is in tomorrow. It went to the main dealer for a minor service today, and despite a pothole ripping the sides out of two tyres in December, and it having broken both front springs prior to this year's MOT a month ago, it drove without any indication that anything may have been damaged or out of spec. The tyre report from the dealer shows that nothing fundamentally can be wrong as the wear pattern is absolutely spot on across all 4 tyres.

I'll be fascinated to see what comes of tomorrows visit.

Edited by Heaveho on Thursday 26th August 15:56


Edited by Heaveho on Thursday 26th August 17:43

ecsrobin

17,147 posts

166 months

Wednesday 1st September 2021
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Booked in Friday to get the alignment done. Will be interesting to see if its out by much.

Heaveho

5,328 posts

175 months

Friday 3rd September 2021
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ecsrobin said:
Booked in Friday to get the alignment done. Will be interesting to see if its out by much.
How did it go?

ecsrobin

17,147 posts

166 months

Friday 3rd September 2021
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Heaveho said:
How did it go?
Great service and nice to meet Darren. The settings weren’t far out from spec but I had some alignment settings from other owners and he was more than happy to oblige.

He also fitted my OEM camber bolts and we got away using 2 instead of the 4 suggested I need for 3deg camber up front. £20 to fit which I thought was good and much better than me taking the time to jack up, get my hands mucky and put it all back together.