The Wheel Alignment Centre Southampton

The Wheel Alignment Centre Southampton

Author
Discussion

CupraAndy

274 posts

158 months

Monday 20th September 2021
quotequote all
This is great news, I was worried as heard some rumours lockdown and wasn't sure where to go next.

I need to get my cars down there as Nick was always spot on, with everything from the family car to the track car.

Hopefully I can get 3 booked in back to back and tag team them down haha. Really should get a trailer.......

ecsrobin

17,118 posts

165 months

Friday 1st October 2021
quotequote all
Just seen this from Wheel Alignment Solutions:

“ It is with great sadness that we have been informed of the passing of Nick Hartup who you you will all be aware ran and owned the wheel alignment center for the past 10 years. I've personally known Nick for 20 odd years and started the alignments when we were at Supertracker back in 2000. We built aligners, done alignments and generally had a blast for most part. He was a legend in the business and a character we will all miss.... I'm here for a good time not a long time was his motto. I hope you're carrying that philosophy on mate, we'll keep your great work going. Rest in peace Numpty 🙏🙏”

Cl4rkyPH

269 posts

47 months

Friday 1st October 2021
quotequote all
Very sad news.

Hoonigan

2,138 posts

235 months

Saturday 2nd October 2021
quotequote all
RIP Nick, vey sad news indeed, condolences to his family frown

Paul.B

3,937 posts

264 months

Saturday 16th October 2021
quotequote all
So sad to hear this. I would always pop in for a chat and a cup of his coffee when on stand-by next door. Knowledgable, funny and always welcoming no matter how busy he was. And a petrol head. RIP mate.

Kitchski

6,515 posts

231 months

Saturday 16th October 2021
quotequote all
Gutted to hear that, used Nick extensively over the years on rebuilds we'd done. Great character, will miss moaning about Saints FC with him and chatting random ste.

JakeT

5,428 posts

120 months

Saturday 16th October 2021
quotequote all
Saddened to hear of this, too. Nick was a great chap, and excellent at what he did. Always a good chat while doing a stellar alignment.

Heaveho

5,288 posts

174 months

Wednesday 20th October 2021
quotequote all
Oh no. I've just seen this. Very sad to read that.

Ray Luxury-Yacht

8,910 posts

216 months

Monday 25th October 2021
quotequote all
Does anyone know if there's an issue here? Booked in for an appointment last week, for today at 15:00. I'm here sitting outside, and the place is dark and all locked up. No answer to the phone.

Bit miffed, driven 20 miles to get here...

catfood12

1,418 posts

142 months

Tuesday 26th October 2021
quotequote all
Yes, same for me. Booked in yesterday (Monday) at 13:00 for alignment on my FF. Place all locked up, phone ringing inside. Fella came out of a neighbouring unit, who drives the white L200 pickup parked in the bay nearest the pavement of the Wheel Alignment's parking spaces, says it happens regularly, and he hadn't seen Darren at all this week. Tried ringing throughout the afternoon, no answer. Emailed from my phone to the wheelalignmentsolutions@gmail.com address to say I was there, but never heard back.

Massive pain in the ass for me. Came from Bournemouth, week off work & half term. Soton trip was for the wheel alignment and to take the children to the Injoy climbing/trampolining centre, and have best noodles outside Singapore in Asian Supreme just up the High Street.

I successfully managed the latter two, but the whole reason for the trip was the former. Might just take the car to Protyre in Poole or Micheldever as it's the rear that need alignment sorted. There's something funny with the rear geo, and failing a proper person having a look at it, I may drive up to Centre Gravity, but they're in Nuneaton.

Ray Luxury-Yacht

8,910 posts

216 months

Thursday 28th October 2021
quotequote all
We might have to start thinking about going somewhere else then, you can't really run a business like this. Even a note on the door explaining the absence wouldn't go amiss, but to just blank booked customers is a bit mental, regardless of the circumstances.

I know many people on here drive a fair old distance to come here, so this won't do really. I thought about calling before leaving, but that probably wouldn't help much, as most of the time I've also struggled to get him to answer the phone. And as for email and messaging, forget it, no replies ever.

doorman

1,533 posts

191 months

Thursday 28th October 2021
quotequote all
I can highly recommend Protyre at Hilsea, used them instead of Daron at S'ton a few weeks back, as I needed urgent attention. Right on my doorstep too.

catfood12

1,418 posts

142 months

Thursday 28th October 2021
quotequote all
Well, I had this email yesterday;

Darren Pracy said:
Hi CFXII, sorry I've been unwell over the weekend and have been off yesterday and today. Hopefully I'll be back in tomorrow so I'll give you a call tomorrow.
Best regards,
Darren pracy.
Wheel alignment solutions
He hasn't called yet.

Disappointing, as it was such a great setup that we'd all happily pay good money for the service we received. Nick's passing notwithstanding, it was an established business that did so well on word of mouth and repeat visits.

Heaveho

5,288 posts

174 months

Friday 19th November 2021
quotequote all
Don't be too quick to judge, there was a personal situation Darren had to deal with. I accept that being inconvenienced the way some were is hard to swallow, but Darren's a decent guy and it was a one off situation.

Very much hoping to be going out in Southampton with Darren for a drink in memory of Nick soon. I'm losing too many friends...........

Khare

47 posts

76 months

Sunday 28th November 2021
quotequote all
Indeed it may be unfortunate that Darren has had personal issues arise, but unfortunately when it comes to running a business, you must be professional at all times.

It took Nick years to build a business that was so trusted and well established and unfortunately it only takes a handful of bad negotiations to completely ruin it.

I’ve not been since Nick’s passing, and quite honestly after reading the comments above, I probably won’t be going back there.

mickjj

8 posts

79 months

Thursday 20th January 2022
quotequote all
Just spoken to WAC , via a new tel no. which appears not to be widely available through search engines, think they have missed the point on that, the new correct number which does get answered is : 02381782212

S100HP

12,678 posts

167 months

Monday 4th April 2022
quotequote all
Is this place still up and running? Can't seem to make contact with them

ecsrobin

17,118 posts

165 months

Monday 4th April 2022
quotequote all
S100HP said:
Is this place still up and running? Can't seem to make contact with them
Yes still up and running as I keep seeing lots of photos on their photos? Assume you’re calling?

Heaveho

5,288 posts

174 months

Monday 4th July 2022
quotequote all
Was in recently with my work Connect, for no other reason than I was working down there again, and I don't like anyone else fiddling with the alignment. It was barely out of spec and was driving fine, but it got tweaked back into spec. Took longer to drink the coffee and waffle about stuff than it did to get the work done! biggrin

Very happy that despite the sad loos of Nick, the job is still being done to the same standard as ever.