broadband phoneline specialist

[edt]

Hi I've had ongoing connection problems. Had BT in but to do much more than drink a cup of my tea, it was going to get a bit pricey. Dont mind paying but didnt warm to the guys lack of flexibility. Can anyone recommend a phone line indy that can handle broadband? Tilehurst area

ta
Ed

[landy_girl]

did you get the names of the BT guys.

[edt]

landy_girl said:

did you get the names of the BT guys.

Cant remember his name. To be fair to him I'm sure it's simply BT policy; I asked if he could check the socket upstairs, but just to do that wd be £60 even tho wd take him 2 mins. Would rather pay hard earned to a local chap

Ed

[Smiler.]

Is the line into your house OK?

[edt]

Smiler. said:

Is the line into your house OK?

He tested & reckoned the line was OK and as he left my 3com moden was working fine (the linksys one still refused to sync though). A few days later its gone T U again

[edt]

so anyhow... anyone know of a good reliable bloke that can handle this sort of gremlin? I imagine not a regular rewiring bloke, as expect a broad band signal has its own issues, no doubt!

[landy_girl]

edt said:

so anyhow... anyone know of a good reliable bloke that can handle this sort of gremlin? I imagine not a regular rewiring bloke, as expect a broad band signal has its own issues, no doubt!

MY EX - HE WORKS FOR BT

[juzzyp]

Try and look up John Summerbell on Yell, very good, and gives excellent advice.

Ex-BT engineer - I have his number somewhere, I needed him as I was using Be There which means I'm running some serious speed on ADSL 2+ (10MB upwards) and needed a stable line.

[edt]

juzzyp said:

Try and look up John Summerbell on Yell, very good, and gives excellent advice.

Ex-BT engineer - I have his number somewhere, I needed him as I was using Be There which means I'm running some serious speed on ADSL 2+ (10MB upwards) and needed a stable line.

Had quick look no luck though.. have you got his no.?
Ed

[Smiler.]

My Broadband only uses 1 wire of the 2 wire cable into the property. This terminates at a master Line Jack outlet. The Difference between Master (the first outlet) and Secondary (all others) is I think something to do with 'ringback' (not BB related). The standard wiring arrangement between Master & Secondary is 2 pair (although only wires are actually used).

I would conenct the BB modem to the Master socket & go from there. What is your hardware setup, separate modem & router, wireless?

Edited by Smiler. on Monday 12th March 13:22

[edt]

Smiler. said:

My Broadband only uses 1 wire of the 2 wire cable into the property. This terminates at a master Line Jack outlet. The Difference between Master (the first outlet) and Secondary (all others) is I think something to do with 'ringback' (not BB related). The standard wiring arrangement between Master & Secondary is 2 pair (although only wires are actually used).

I would conenct the BB modem to the Master socket & go from there. What is your hardware setup, separate modem & router, wireless?

Edited by Smiler. on Monday 12th March 13:22

Since the troubles I've only used the master socket. Is still patchy, plus a long way from PC so sometimes loses connection - it's a wireless 3com jobbie. Has been great til recent trub. Also have a linksys one - useful to have have as could test using that also & rule out the hardware.
Ed

[Smiler.]

Is it possible to use a long patch lead to test between the modem & the PC?

[juzzyp]

Smiler judging from what I've read I'd remove the front of the plate on the socket and connnect your broadband to the test socket - this should eliminate any interference, you should also try and remove the ringwire.

Can you call up your router states so I can see what figure you are running.

[Edt]

juzzyp said:

Smiler judging from what I've read I'd remove the front of the plate on the socket and connnect your broadband to the test socket - this should eliminate any interference, you should also try and remove the ringwire.

Can you call up your router states so I can see what figure you are running.

I can.. what info would be helpful?
Ed

[Edt]

juzzyp said:

Smiler judging from what I've read I'd remove the front of the plate on the socket and connnect your broadband to the test socket - this should eliminate any interference, you should also try and remove the ringwire.

Can you call up your router states so I can see what figure you are running.

edited: this?

Data Rate
Stream Type Interleaved Channel Data Rate Fast Channel Data Rate
Up Stream 0 (Kbps.) 288 (Kbps.)
Down Stream 0 (Kbps.) 2272 (Kbps.)


Operation Data
Operation Data Upstream Downstream
Noise Margin 31 dB 29.5 dB
Output Power 12 dBm 20 dBm
Attenuation 14 dB 20 dB

[juzzyp]

That's really bizarre as with those figures you should have a fairly good solid signal. I'm sure there are people here who could explain it better than me.

Give John a call here's his numbers:

Tel: [phone]
Mob: [phone]

He's a very busy guy and best for the mobile first but he's very friendly and uber professional, I paid £50/hour for the work he did but it was well worth it.

If he doesn't solve the problem I have some more links to websites but I suspect this is wiring issue more than a broadband/router/PC issue.

Good luck.

[edt]

Spoke to John.. top fella