LeMans classic 2020

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Discussion

Byker28i

59,857 posts

217 months

Thursday 9th April 2020
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Zeb74 said:
oilrag1 said:
Sad ,but not unexpected .

The only consolation is that the classic will now seemingly run for two consecutive years .
Are you sure? They can decide to do it on odd years now, isn't?
Many of the local companies rely on the events there. I'm sure they'll be pressure to keep it to schedule

ChimpOnGas

9,637 posts

179 months

Thursday 23rd April 2020
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Anyone else struggling to receive deposit refunds?

We made the mistake of booking through Travel Destinations (Speed Chills) frown, they owe our group almost £2,000.00 in deposits, some of our group are self employed and without work at the moment so desperately need their money back, sadly unlike the real organisers of Le Mans, Automobile Club de l'Ouest (ACO), Travel Destinations seem very reluctant to pay customer deposits back mad

Ironically as its quite clear ACO are refunding their general public ticket buying customers, for sure they will have also refunded Travel Destinations too, however Travel Destinations just serve up one laim excuse after another as to why they cant refund their customers, they must be sitting on a significant bank balance of customer's money that rightfully should be refunded with immediate effect.

I appreciate these are very difficult times for the travel and events industry but Travel Destinations really should do the right thing and refund their customers, their policy of making up ridiculous excuses and illegitimately holding on to money that doesn't belong to them needs to end!



Voldemort

6,146 posts

278 months

Thursday 23rd April 2020
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ChimpOnGas said:
... for sure they will have also refunded Travel Destinations too,
You assume that TD made a deposit payment a) at all, and/or b) proportionate to the number of deposits that they took. Either way good luck in getting refunds.

ChimpOnGas

9,637 posts

179 months

Thursday 23rd April 2020
quotequote all
Voldemort said:
ChimpOnGas said:
... for sure they will have also refunded Travel Destinations too,
You assume that TD made a deposit payment a) at all, and/or b) proportionate to the number of deposits that they took. Either way good luck in getting refunds.
What really takes the pish is TD expect customers to accept a credit against a future event!

They demanded a cash deposit and wouldn't have entertained anything else, so what makes them think they have the right to pay us back in credits for a future event, an event none of us can or want to attend?

The situation is clear:

1. We paid TD a significant cash deposit

2. The event has been cancelled, and because of this the organisers ACO are doing the right thing and refunding tickets without delay

3. ACO will also be refunding event organisers like TD the deposits they will have paid to secure their site location

4. In turn TD also need to do the right thing and repay their customer deposits, deposits they are holding on to illegitimately

5. TD also need to repay these deposits in the same form they insisted customers paid them in, ie in cash not credits for another event

My great fear is TD will continue to peddle their rediculous excuses right up to the point they go into receivership, at which point all we are left with is ABTA to help us get our money back.

TD need to start returning customer deposits with immediate effect, we are owed almost £2,000.00 but thats just one group, if you add up all the groups TD will be sitting on, and witholdong, a considerable sum of money which customers should be under no illusions is at serious risk!




W111AAM

649 posts

232 months

Thursday 23rd April 2020
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I think the worry has to be that peoples deposits have been used to pay for other company overheads, and with no new bookings coming in, the money isn't there to refund customers. I really hope this isn't the case though.

MikeE

1,829 posts

284 months

Thursday 23rd April 2020
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ChimpOnGas said:
Voldemort said:
ChimpOnGas said:
... for sure they will have also refunded Travel Destinations too,
You assume that TD made a deposit payment a) at all, and/or b) proportionate to the number of deposits that they took. Either way good luck in getting refunds.
What really takes the pish is TD expect customers to accept a credit against a future event!

They demanded a cash deposit and wouldn't have entertained anything else, so what makes them think they have the right to pay us back in credits for a future event, an event none of us can or want to attend?

The situation is clear:

1. We paid TD a significant cash deposit

2. The event has been cancelled, and because of this the organisers ACO are doing the right thing and refunding tickets without delay

3. ACO will also be refunding event organisers like TD the deposits they will have paid to secure their site location

4. In turn TD also need to do the right thing and repay their customer deposits, deposits they are holding on to illegitimately

5. TD also need to repay these deposits in the same form they insisted customers paid them in, ie in cash not credits for another event

My great fear is TD will continue to peddle their rediculous excuses right up to the point they go into receivership, at which point all we are left with is ABTA to help us get our money back.

TD need to start returning customer deposits with immediate effect, we are owed almost £2,000.00 but thats just one group, if you add up all the groups TD will be sitting on, and witholdong, a considerable sum of money which customers should be under no illusions is at serious risk!
How much was each deposit rather than the £2K for the group?

We're in incredible times where everyone is being hit, my view is that the only way to get through this is that the pain is spread across everyone not just the large and small businesses.

For example I had 2 weeks in Amritsar booked for the end of March, Indian government revoke tourist visas a week before so we can't go, I'd paid Air India £2,250 for flights and another £1,250 for hotels. No idea if Air India will refund this as they are clearly taking a massive hit and may well go under, as are the UK travel agents I used, and the Indian hotel chains I booked with, everyone in fact. So personally I don't think it's immoral for some of that pain to be passed onto me in the form of some money lost, this is force majeure for everyone?

frenchie TVR

294 posts

175 months

Thursday 23rd April 2020
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Hi Everyone,

I am in Chias’s Le Mans Classic group (I am the one with the Chimaera 500, which now works, Chimp On Gas sorted it on in about 3 minutes, it was the fuel pump relay) and after a couple of heated e-mail sent to Travel Destinations (Speed Chills), the e-mail got forwarded to their MD… Long story short, Travel Destinations (Speed Chills)'s MD called me this afternoon and we had a chat and he has explained why he had not yet refunded our deposit and told me how and when he would.
It was all due to technical issues following the lock down. Travel Destinations (Speed Chills)'s MD is a nice guys and the problems has been solved… so fair not is you have booked with Travel Destination (Speed Chills) they looks after you!

Anyone going to the Festival of Speed…? Ha, ha, ha good joke, n’est-ce pas (this is the French init).

Take care & stay safe!