Careless tyre fitter, thoughts?
Discussion
bristolracer said:
Can you imagine what some of the customers who seek out such a service might be like ?
I think I'll stick to fitting my own.
I've had wheels damaged by careless tyre fitters twice before, both wheels were chip and kerb free so I was annoyed and I had them pay for them to be repaired on both occasions.
I don't see why if you're paying for a service your vehicle should come out in worse condition. OP, I'd be having that undertray replaced by them.
I don't see why if you're paying for a service your vehicle should come out in worse condition. OP, I'd be having that undertray replaced by them.
I have never, ever seen anyone 'in the trade' jack a car correctly. "Its the jacking point!", they winge, even the wombles on FB I'm trying to help. Yes it is, but not for that type of jack or even a lift. Adaptors are easily available online. I'm glad my MOT man has a pit.
As above, take the wheels off which only leaves you somewhat vulnerable.
I've had part worns fitted to my project just to get it mobile and it has both clip on and glue on weights. Quite a lot, too, whereas the old premium tyres had barely any. At what point is it easier to simply rotate the tyre on the rim a bit?!
As above, take the wheels off which only leaves you somewhat vulnerable.
I've had part worns fitted to my project just to get it mobile and it has both clip on and glue on weights. Quite a lot, too, whereas the old premium tyres had barely any. At what point is it easier to simply rotate the tyre on the rim a bit?!
10/1 that the wheel bolts have been done up to 5 ugga duggas with the snap on air impact, before then putting the torque wrench* on them
"Click"
"yep, welll that means its at least 120nm.. I've been to training school dont you know!"
"Click"
"yep, welll that means its at least 120nm.. I've been to training school dont you know!"
*Which is only set to 120nm. Always. And never unwound.
Edited by snotrag on Thursday 19th May 14:11
KAgantua said:
biggbn said:
Careless fitter? Didn't George Michael write that....?
They sound like a bunch of bad boys
Last time I had a tyres fitted, they had a new boy do it and some how managed to slip with the bead breaker and guff the wheel whilst I was watching, they then told me that I had seen what had happened and they were willing to drop the price of the tyres by, wait for it.....£5 so I could get them repaired, I then enquired as to how the hell I would get the wheel refurbished for £5? Eventually got free tracking out of them, I am a reasonable man, as there are two other wheels with minor marks and I will of course be getting all 4 done, and I can't rightly ask for all 4 to be done for a little mark, they then f
ked the tracking up, last time I go there, I should have known when they couldn't grasp the concept of the car having no power steering, and therefore no powersteering pump to contend with, so no resistance it can be tracked whilst turned off, as opposed to working under a TVR firing heat at them that could cook a pizza, whilst it was 30c outside.
"Whooa there...!"
Joey Deacon said:
I think the vast majority of people don't care and just want the cheapest tyres possible. I don't really understand why it is so hard to line the red dot up with the valve, not scratch the alloys, jack the car up in the correct place, use hidden stick on weights and torque the wheel bolts correctly.
It is more of an issue that the companies are quite happy to employ people who really don't give a s
t about their job or other peoples property.It reminds me of someone I work with who has a company car and needed new wiper blades. He took the car to Halfords and the person changing the wiper blade let the arm ping back and smash the screen.
Seriously, how hard is it?
E36Ross said:
Practically standing on your shoulder while you do it, Explaining how there Audi A2 is a very specialist car and requires specific jacking. (Even though his sills were already caved in) People watching every single move you make with a bar while wincing, People telling you they know how to fit tyres, The local lad does it cheaper etc..
I think I'll stick to fitting my own.
InitialDave said:
I'd expect them to make good on the undertray, the pressure and valve cap I wouldn't be as concerned about.
Out of interest, have you checked that the wheel bolts are at an appropriate torque?
Would be my take on the situation, I suggest looking at the damaged under tray carefully to make sure nothing else hiding behind it is damaged i.e. fuel, brake lines, etc.Out of interest, have you checked that the wheel bolts are at an appropriate torque?
Also get a price for genuine replacement part and labour involved in replacing so you can judge how reasonable they are/not being. Alternatively try and source a replacement part and diy if you don't fancy letting their tender mercies loose on your car again.
Olivera said:
To much of the general public saving money on having the cheapest LingLongs fitted is more important than a scraped wheel, burst undertray and crushed sill.
Problem I've got it the 1st owners speccd the car to over 45k so it has the rare, optional 245/45/19 wheels ..so premium tyres are a f
king fortune!!It's a ford galaxy family bus though, it doesn't do spirited driving, ever.
I tried everywhere to get some tyres at a reasonabt cost and for whatever reason Halfords are about £100 cheaper than anywhere else was???
Let's see how they get on.
DKS said:
I have never, ever seen anyone 'in the trade' jack a car correctly. "Its the jacking point!", they winge, even the wombles on FB I'm trying to help. Yes it is, but not for that type of jack or even a lift. Adaptors are easily available online. I'm glad my MOT man has a pit.
I get the summer and winter wheels swapped on wife's Tiguan every 6mths at a back street place - they have a two post lift and I always have to insist the use it, they'd rather just whack a trolley jack under.They do torque the bolts properly and check the pressures too.
I did it myself once but the Tiguan was sliding on the trolley jack and looked very iffy on the car's own jack.
InitialDave said:
dave_s13 said:
It's a ford galaxy family bus though, it doesn't do spirited driving, ever.
Is it guaranteed to never, ever need to stop in a hurry or avoid something?I'd buy a different set of wheels and sell the 19s on before I let Landsails anywhere near a car I owned.
In laws have then on their 20plate ford fiesta, I've driven that thing on its door handles. No problems.
You may be correct, you may not be correct. For a saving of circa 400 over a set of 4 I'll take a chance.
It has occured to me to ditch the wheels for a slightly smaller set though, may improve the ride as well as make tyres cheaper. They do look nice though, and it would devalue the car.
Edited by dave_s13 on Thursday 19th May 20:42
OP update (I live in the US hence the delay).
After I found the damage I went to my local VW dealer to check on a replacement undertray cost and availability. About £60 which I thought was cheap and about half an hour labour £55 ish. I got it printed out too.
This morning the tyre shop manager called me back as promised. I told him I was unimpressed with the service and wanted a replacement part. He asked me to call in after work. As soon as he saw the damage etc it was a no quibble agreed replacement. So I have the inconvenience of getting to the dealer and back but it is being replaced.
Yes they had over torqued the wheel nuts to about 100 lb ft v the correct 88 lb ft.
As others have said, I usually take my wheels off and take them in but I thought this was a case of “how hard can it be….”
After I found the damage I went to my local VW dealer to check on a replacement undertray cost and availability. About £60 which I thought was cheap and about half an hour labour £55 ish. I got it printed out too.
This morning the tyre shop manager called me back as promised. I told him I was unimpressed with the service and wanted a replacement part. He asked me to call in after work. As soon as he saw the damage etc it was a no quibble agreed replacement. So I have the inconvenience of getting to the dealer and back but it is being replaced.
Yes they had over torqued the wheel nuts to about 100 lb ft v the correct 88 lb ft.
As others have said, I usually take my wheels off and take them in but I thought this was a case of “how hard can it be….”
dave_s13 said:
Olivera said:
To much of the general public saving money on having the cheapest LingLongs fitted is more important than a scraped wheel, burst undertray and crushed sill.
Problem I've got it the 1st owners speccd the car to over 45k so it has the rare, optional 245/45/19 wheels ..so premium tyres are a f
king fortune!!It's a ford galaxy family bus though, it doesn't do spirited driving, ever.
I tried everywhere to get some tyres at a reasonabt cost and for whatever reason Halfords are about 100 cheaper than anywhere else was???
Let's see how they get on.
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