White dots on car after respray. Fish eye?

White dots on car after respray. Fish eye?

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Mikearwas

Original Poster:

1,112 posts

159 months

Sunday 19th November 2017
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Evening All,

Recently sent my car in to have a couple of panels redone and it has emerged like this...

Anyone know what the hell these little white dots are? I have tried claying off but they seem to be under clear coat which I guess means they can't be removed with polish. Would appreciate some help on diagnosis. Many thanks







carl_w

9,181 posts

258 months

Sunday 19th November 2017
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These are bubbles in the paint that have been knocked off when polished. What you are seeing is primer.

It needs respraying again.

SouthHamsGaz

614 posts

123 months

Sunday 19th November 2017
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What did they polish it with, a brick?Just look at all those swirls, proper bunch of cowboys.
I would refuse to pay and go elsewhere if that is the kind of work they think passes for acceptable.

Evolved

3,565 posts

187 months

Sunday 19th November 2017
quotequote all
SouthHamsGaz said:
What did they polish it with, a brick?Just look at all those swirls, proper bunch of cowboys.
I would refuse to pay and go elsewhere if that is the kind of work they think passes for acceptable.
This! That paint and finish is terrible, please tell me it was super cheap?

Mikearwas

Original Poster:

1,112 posts

159 months

Sunday 19th November 2017
quotequote all
Evolved said:
SouthHamsGaz said:
What did they polish it with, a brick?Just look at all those swirls, proper bunch of cowboys.
I would refuse to pay and go elsewhere if that is the kind of work they think passes for acceptable.
This! That paint and finish is terrible, please tell me it was super cheap?
It was 700 quid for a roof, bonnet and blended wings. I am not happy. What should i expect for that kind of money? Any other advice on how to g3t this sorted. I have sent photos to the bloke who arranged it and he said he will speak to painter tomorrow. Thing is I don't want it going back to them now. I would rather a refund and go elsewhere but anticipating that to me tricky.

Evolved

3,565 posts

187 months

Sunday 19th November 2017
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Where are you located?

Mikearwas

Original Poster:

1,112 posts

159 months

Sunday 19th November 2017
quotequote all
Evolved said:
Where are you located?
Surrey/Berkshire mate.

Evolved

3,565 posts

187 months

Sunday 19th November 2017
quotequote all
Ah shame. NW here, was going to recommend a place but it’s a bit far.

Be intersted to hear what the company say about that finish. The swirl marks loom like the paint is years old already, that’s ignoring the primer show through.

GTIAlex

1,935 posts

166 months

Sunday 19th November 2017
quotequote all
You will have to give them an opportunity to rectify the problem first.

If given the opportunity they can't and it is still not up to the correct agreed standard, then open a small claims against them to try and retrieve the costs.

Mikearwas

Original Poster:

1,112 posts

159 months

Sunday 19th November 2017
quotequote all
Evolved said:
Ah shame. NW here, was going to recommend a place but it’s a bit far.

Be intersted to hear what the company say about that finish. The swirl marks loom like the paint is years old already, that’s ignoring the primer show through.
I was less concerned about the swirls because they should polish out no?

paintman

7,687 posts

190 months

Sunday 19th November 2017
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Carefully try a solvent - clutch & brake cleaner should work, avoid thinner as you risk damage to fresh paint - on a cotton bud or similar & see if the white is removed.
It MIGHT be polish or compound left in the bottom of a fisheye - rubbing a clay bar across is unlikely to remove stuff from the bottom of a pit.

Winky151

1,267 posts

141 months

Monday 20th November 2017
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Mikearwas said:
Evolved said:
Ah shame. NW here, was going to recommend a place but it’s a bit far.

Be intersted to hear what the company say about that finish. The swirl marks loom like the paint is years old already, that’s ignoring the primer show through.
I was less concerned about the swirls because they should polish out no?
Fresh paint shouldn't be covered in swirls.

In the first picture you can see the darker red to the right of the shot with a straight line I guess where they've masked off. If that's them blending in .....

designforlife

3,734 posts

163 months

Monday 20th November 2017
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I can recommend a couple of decent places in herts if needed... one pretty near the m25 that just did a full respray on my red integra. (£2300 all in).

pics here-

https://www.pistonheads.com/gassing/topic.asp?h=0&...

Mignon

1,018 posts

89 months

Monday 20th November 2017
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It's hard to believe that a paint shop sent anything back looking like that. It looks like the panel wasn't flatted off fully, then the primer wasn't flatted off properly either and just a very light lash of top coat over it all.

Mikearwas

Original Poster:

1,112 posts

159 months

Monday 20th November 2017
quotequote all
designforlife said:
I can recommend a couple of decent places in herts if needed... one pretty near the m25 that just did a full respray on my red integra. (£2300 all in).

pics here-

https://www.pistonheads.com/gassing/topic.asp?h=0&...
Many thanks- need to try and get my money back first!

designforlife

3,734 posts

163 months

Monday 20th November 2017
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Good luck!

The place i used was Wright's bodyshop in Kings Langley. And importantly, it didn't go 100% right first time (not really anyone's fault, just one of those things), so they took the car back within a week and sorted it within ten days.

I think you can't really tell how good a place is until you have to deal with issues...these guys sorted me right out, so i'll happily recommend them, even though they probably made no money on my job after taking the time to sort it for me, rather than telling me to do one.


The Dangerous Elk

4,642 posts

77 months

Monday 20th November 2017
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Looks like the primer has been poorly cleaned prior to the colour coat, I would say silicon contamination.

I needs repainting having had the colour coat removed and a new clean layer of primer shot. The finish is truly dreadful

Mikearwas

Original Poster:

1,112 posts

159 months

Tuesday 21st November 2017
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Update:

among a number of lies about the 'job should cost 1800 quid' and various things they have (n't) done they are prepared to redo the job for an extra 200 quid to 'cover materials'.

Given tone of voice and language used I am fairly confident that that's all I'll get before they block my number or tell me to do one.

Options are let them have a crack it for the extra 200 and take some big lads along when I go and collect it or cut my losses and get done elsewhere.

My major mistake was to take a recommendation from a friend and work through a third party rather than take it direct to reputable shop.

A lesson I will learn from.


Mignon

1,018 posts

89 months

Tuesday 21st November 2017
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Small Claims court, read up on it if you are not aware. Not expensive to issue a claim. You first need to give them a chance to rectify their mistakes which you need to document (photograph) thoroughly and then issue proceedings if they do not fix things.Don't just suck it up and go elsewhere and pay again. I can take you through the procedure if you wish. I have a background in law.

SouthHamsGaz

614 posts

123 months

Tuesday 21st November 2017
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Seriously?

Tell them you want it doing properly for no extra cost or you will take them to small claims court.

Do they have a facebook page? If so and they start being awkward start posting up those pictures on it. If they don't, make them one, detailing your experience.