TomTom Postcode Functionality Lost

[Revs_Addiction]

Hello all,

Have just finished downloading updates for my TomTom XL Europe, (it was a large 800+mb file for Western Europe in the 'latest map guarantee' section of TomTomHome), and having re-started the unit, it has lost all of my favourites, but also more importantly now only recognises the 1st part of the postcode (i.e. the first 4 digits, not the full 7 digit code).

The full postcode option was working perfectly before, so does anyone have any ideas why this has happened, and hot to rectify it, (I don't really want to go back to the old map, as want the latest one)?

Thanks in advance,

Andy.

[Yugguy]

memory full?

[Revs_Addiction]

Hi Yuggy,

When I saw the file size (800+mb) I whacked in an empty 2gig SD card to be safe, but I wasn't given any options where to store the new download, and even when looking at the device in Windows Explorer, I can't see any details of internal/external memory, and where the new map is stored...

Also I no longer have details of speedcameras, or the 'add speed camera' button on the screen, and can no longer have a compass showing either??!!?

[Yugguy]

Have you got the TomTom Home software on your PC? It'll tell you what's loaded where, and you can free up memory by deleting the foreign speech voices, things like that.

[vourin]

I lost mine an received some instructions from Tomtom support:

- Connect your TomTom to your Computer and switch it on.

- On a PC, open 'My Computer', you will see the TomTom as a Removable Storage Device, e.g. TomTom (E, double click into it.
- On a Mac, you will see the TomTom device on your desktop, doubleclick into it.
- Check if the SD card / hard drive of the TomTom contains a folder called "zip" and another folder called "tomtom".
- If only the folder "tomtom" is missing, create a new folder in the root directory and rename it to "tomtom". Leave it emtpy.
- If the whole folder "zip" is missing, create a new folder called 'zip'.

- Download and unzip the files by clicking on the links (one for UK and one for NL):-
http://tomtom.com/updates/zipcodes/map7/wezipcodes...

- You will see a folder called 'Zip', double click into it. You will see one file.
- Copy this file and paste the file into the 'zip' folder on the TomTom.

When you disconnect your device the postcode option should work for the UK and The Netherlands again (the only 2 countries that operate a proper postal code system).

It worked for me (tm).

[Revs_Addiction]

vourin said:

I lost mine an received some instructions from Tomtom support:

- Connect your TomTom to your Computer and switch it on.

- On a PC, open 'My Computer', you will see the TomTom as a Removable Storage Device, e.g. TomTom (E, double click into it.
- On a Mac, you will see the TomTom device on your desktop, doubleclick into it.
- Check if the SD card / hard drive of the TomTom contains a folder called "zip" and another folder called "tomtom".
- If only the folder "tomtom" is missing, create a new folder in the root directory and rename it to "tomtom". Leave it emtpy.
- If the whole folder "zip" is missing, create a new folder called 'zip'.

- Download and unzip the files by clicking on the links (one for UK and one for NL):-
http://tomtom.com/updates/zipcodes/map7/wezipcodes...

- You will see a folder called 'Zip', double click into it. You will see one file.
- Copy this file and paste the file into the 'zip' folder on the TomTom.

When you disconnect your device the postcode option should work for the UK and The Netherlands again (the only 2 countries that operate a proper postal code system).

It worked for me (tm).

Thanks for the info!

Got full postcodes back!

I've contacted TomTom regarding the lost speedcameras info, and the shrunk compass!!

[varsas]

To keep your favourites you need to copy them from one map directory to another...sorry if that's a bit vague, I have done it myself but only once a few months ago. There are instructions...somewhere.